Gallery Hotel Art

Everything was perfect. Great location, super friendly staff and a good sized room. The little touches were what made it. Biscuits and a welcome card and then a lovely little gift and card when we left. It was a belated honeymoon for us and we thoroughly enjoyed our stay.....and no problems when I ordered extra tea bags for our room!

What I loved about the hotel was the service, they were very responsive and helpful. They helped me with all my reservations before arriving and when our AC stopped working it was fixed immediately. The location was fantastic, just a minute from the Ponte Vecchio. Beds were great, slept very well and the hotel is on a quiet street so there is no noise as such. ||What I think could be better was that you could tell the hotel has been renovated but remnants of the older building like the old tubs, frayed carpets and narrow hallways remained. The building itself is quite bland, with no charm as such but that's not a dealbreaker at all.||The breakfast was quite basic and there are no facilities such as a gym or sauna which you might expect in a hotel at this price point.

Such a wonderful place to stay!|This was our 3rd trip to Florence (1st partners, 2nd engaged, 3rd married!) The hotel staff were super friendly and helpful from the moment we arrived.|I'd highly recommend this as a base for exploring. So close to Ponte Vecchio for an evening walk and a great cocktail bar on the 7th floor of the hotel!|Lovely cards were left for us in out room midway and at the end of our stay. Personalisation makes that difference!|Love, love, love.

My family and I were there for a few days at the end of August 2025 celebrating my niece’s wedding. We really enjoyed the hotel. The staff was very accommodating, pleasant and professional. The biggest take away from me personally was the comfort of the bed and the pillows. I had a wonderful night sleep and finally was able to wake up without any neck pain. I’d be interested in knowing who makes those pillows so I can see if I could buy them for home.

Stayed here as part of an organised tour, the hotel is beautiful and the location is great too, just a few minutes from the centre. The staff were friendly and helpful and the breakfast and dining room was excellent, there is a rooftop bar which is lovely, the drinks are pricey, but great service. Definitely recommend the hotel.

Gallery Hotel Art in Florence offers a solid, art-forward stay anchored by an excellent location that couldn’t be better for exploring the city. The rooms feel a touch dated, a reminder of classic Florentine style, but the breakfast is good and sets a pleasant tone for the day. What truly elevates the experience is the service, which is very good—attentive, friendly, and reliable. If you’re after a well-situated base with strong hospitality and convenient access to Florence’s sights, this hotel delivers.

This boutique hotel was just perfect. Their intimate rooftop that overlooked Florence was charming and beautiful. Their cocktails also amazing. The staff were friendly and helpful. We had gotten lost trying to drive to the hotel and the concierge stayed on the phone with us to direct us. Truly just a wonderful team and a beautiful boutique stay. Thank you!

The front desk staff (all of them) really hit the mark. However, housekeeping fell flat. First of all, I had to ASK for maid service even though I placed a Clean Up Room sign on my door. So after maid service came, I knew it was a half ass job. I used a glass and after maid service had come and gone, the dirty glass was still there and there was no replacements of shampoo, shave cream, etc. After mentioning this to front desk, I went for dinner Upon my return, in the bedroom (not bathroom) I found the amenities replaced. The dirty glass was still there. Very disappointing.. But the comfort was fine. With mobility issues, the hotel was nice enough to supply me with a wheelchair as needed The breakfast buffet was standard but there were no eggs on offer, Also, the yogurts are placed out at the beginning of breakfast and by 11 when the breakfast is closing, they have turned to liquid. Perhaps putting them in a bowl of ice or some sort of refrigeration or as ordered. A 3 rating was generous due to the problems.

We stayed here on an extended family trip to Europe while in Florence for three days. This is a very nice place and the location is PERFECT for exploring this incredibly gorgeous city. I highly recommend this hotel as it's very welcoming and the staff are outstanding and love being helpful. I'd say if there was ANY drawback the breakfast was a continental one with really no hot offerings, but still it was very tasty. All the other hotels we stayed in throughout or trip (other than one in Dublin that had nothing at all - not even coffee) had beautiful breakfast with a lot of different, hot and cold, things to choose from. Still, it was great and again, the location is ideal. You'll love it.

Wonderfully offbeat hotel steps from the Ponte Veccio and all the best Florence has to offer. Terrific staff, and if you're blessed, they might give you the room with the view of the Duomo. There may only be one. It's palatial, beautifully appointed, and surprisingly quiet. The manicurist at their associated spa helped me with a complicated manicure fix, and the laundry service is impeccable. Even the gratis breakfast we had the last day was beautifully set. I wish I were there right now!

A disappointment. I have stayed at this hotel many times since it first opened in 1997, and have always thought it to be first rate. Not so, this time. It took three tries to get a key card that would open the door to our room. it took my husband over an hour to get Internet service; I never did manage to get it. The once pristine rooms are looking a little frayed around the corners. One expects more when you pay 450 Euros a night.

Based on our internet research, we chose to stay at this hotel for 3 nights based on the location and the modern, clean decor. When we arrived, we were thrilled to see that the photos on the internet do not do this property justice. Spectacular hotel. The location really is fantastic and we would absolutely recommend this hotel. Truly central, quiet and in a wonderful part of Florence. We've stayed at many fabulous properties and the service at this boutique hotel ranks at the top with the best of them. The staff went out of their way to accommodate us in every way - the front desk staff was warm and friendly from the first moment, allowed early check in, researched various options for our day trip and arranged the rental car that was brought to the hotel and picked up at the end of our use (a huge convenience when unfamiliar and uncomfortable about driving in the middle of the chaotic Italian city driving). Because of the location of the hotel, we simply drove over the bridge to the other side of the river and we were off to the small towns of Tuscany. When we asked about their recommendation on our first day for a quick lunch, the doorman walked us to the restaurant. The breakfast was visually appealing and tasty, in the chic and warm library. Perfectly flaky croissants and a wide variety of interesting warm and cold breakfast choices, including honey presented in the honeycomb. The breakfast staff was professional and exceptionally attentive - for instance, when one of my daughters went up to the room not feeling well, the staff assembled an assortment of breakfast items beautifully and offered to take it to her in the room. Loved the quality materials, finishings and details in the hotel. The heated towel rack, fluffy towels and robes, the great closet and sleek armoire with all the organized space made our stay even more enjoyable. The only suggestion I have for the hotel is that the cleaning staff communicate to the management if something needs repair. In our two rooms (310 & 311), the tub drains didn't work properly and took forever to drain. In the triple room, it was less of a big deal since there was a separate shower, but in the twin room that had the combination shower tub, it wasn't pleasant standing in the dirty soapy water waiting. We didn't complain because we were there for three nights and didn't want to be inconvenienced with repair work or moving to a different room. Overall, I still rate it 5 stars because everything else was outstanding and we would stay here again. We checked out their other two sister properties and although they were beautiful, we like this hotel better. The Hotel Continental across the courtyard has a rooftop bar overlooking the Arno River and the Lungarno Hotel has a beautiful patio restaurant with gorgeous views of the Arno River, but we liked the modern style of this hotel better. Guests can choose to eat breakfast at the Lungarno Hotel instead (for a nominal supplemental charge). We chose to skip that option bc our hotel offered plenty of options in their breakfast and the convenience factor. Perhaps if our stay was longer, we would have tried it for variety and to eat outside next to the river. The other two hotels were beautiful but a little stuffier and more traditional in my opinion based upon a quick visit of those two hotels.

I loved this hotel. I happened to be there during an amazing lightning storm and opened the door from my patio to watch it throughout the night...then in the morning the bells of Florence woke me up! Pretty perfect in my opinion. It has an amazing location, right across from the ponte vecchio and centrally located to everything you may want to visit. Breakfast was also great!

We had a wonderful stay at the Gallery Art Hotel. It is perfectly located only blocks away from the Ponte Vecchio Bridge. The rooms are very modern and the staff very friendly. They have a morning breakfast dinning room which was convenient. I would take an early morning run with my camera to get some great photos of the river. And later drop in at one of the nearby Italian Espresso counters for a morning shot. During the evenings, there is a rooftop bar at the Hotel Continentale which is part of the same hotel group. The views from the bar are spectacular.

Dirty, small, outdated & not at all worth the price. This applies to all the Lungarno properties in Florence but especially this hotel!. The Website pictures are a complete fraud compared to how the property really looks. This is NOT a 4 star hotel.

5 stars for this great hotel, which has very large, modern rooms by any standard (let alone European standard) and is ideally located in Florence. In the best area, it is only an 8 EUR taxi (or 20 minute walk) from the main train station and makes a great base for exploring the city. I've stayed in many hotels, and this is one of the best and most comfortable, especially given the reasonable price point for what you get (we paid a little over $200 on Kayak). The breakfast buffet spread is also one of the best that I've seen in Europe - Italian style with the meats and cheeses - but also with some American style options like eggs, potatoes, cereal and yogurt. We only stayed one night while passing through Florence, but I would have loved to stay here a longer.

We stayed here a couple of weeks ago and it was a wonderful hotel. We were helped by the nicest woman in the front who initially showed us to a room on the first floor above the restaurant. We had asked for a room away from the restaurant to avoid noise for our baby. So she patiently showed us a couple more available rooms. We ended up in the perfect room towards the back with less noise. The location of this hotel is in a hidden little street right next to the Ponte Vecchio. We absolutely loved the location and the hotel was nice and peaceful. Everyone during the stay was extremely helpful. There was a taxi strike on the day we left and there was a man who was quite hurried and short with us and another guest about getting a taxi. He kept telling us to walk even though we had a lot of luggage and a baby. I was told by a friend after that there was a taxi stand nearby that we could have used as taxis were still working, they were just not picking up the phones. The lady that was helping us was trying to get us into a large taxi and he was herding the other guests. When they discussed, he basically said, he did not care that we needed to get to the train station first, that a guest is a guest to him and so it made no difference who took the taxi even though we were at the desk first and had a train earlier than the other guest. We were happy to offer to share with the other guests after the man left. Needless to say, this interaction kind of marred our otherwise positive experience. There is never any reason to be rude to guests.

Very nice hotel. The staff where friendly and helpful. Everyone spoke English. The room was clean and the bed was great. The hotel is walking distance to all site seeings are. We would return again here. Air condition excellent and free WIFI. We love it!

I stayed at the Gallery Hotel Art earlier this month for two night and was extremely pleased with our stay. While planning our trip to Florence, we booked the hotel on Tablet.com so we got a great deal as this is typically a pricey hotel. Thanks to Tablet, we payed a fraction of the actual rate! The Gallery Hotel Art is extremely well situated just steps from the Ponte Vecchio. The hotel is so well-situated in fact, that it's a nightmare to get to in a car. My friend and I drove from Geneva to Florence and it took us over an hour to navigate the narrow one-way streets. In the end, we couldn't find our way and one of the hotel's valet people had to find our car and navigate for us. Speaking of the staff, most of them speak English (which didn't allow me to practice my Italian as much as I should have), and are very helpful and eager to please. The hotel offers free WiFi and parking was only $30 euros a night. I would, without the smidgen of doubt, stay at the Gallery Hotel Art again. The room was exceptionally clean, beautiful and cozy. I did not want to leave Florence or the Gallery Hotel Art and can only hope to visit again.

We stayed here for three nights on a romantic vacation to Florence. The hotel was was in an absolutely perfect location, short walk to the Uffizi; Point Vecchio and the Duomo. The hotel itself was very quiet and calm. The rooms were modern, spacious, and clean. But the best part of the stay was the staff. Many times they gave us excellent recommendations for directions, places to eat, and places to visit. On one day many of the streets were closed for an event by the city, and they reached out to us twice to make sure that this didn't affect our stay and help us come up with an alternative route to pick up a rental car. That went far and above beyond my expectations. Breakfast was OK, I would've liked to have some fresh fruit, But the coffee was very good and the selection of pastries was excellent.

Excellent service. The rooms are very nice. You cannot beat the location. We loved it.

This place is perfect. You are literally a block from Ponte Vecchio and minutes from all the attractions (ie Duomo, Statue of David, etc). The hotel gave us a amazing room with a patio looking at the Duomo and a bottle of champagne! The staff was so kind! Definitely recommend if in Florence. Decent prices as well!