Latisha D
Google
As someone who typically doesn’t gravitate toward resorts, I arrived at Galley Bay Resort in Antigua with cautious optimism, hoping for a relaxing and enjoyable getaway. Unfortunately, my experience fell short in several key areas, leaving me with a sense of disappointment. ||The biggest letdown was the food. While beautifully presented (as my photos show), the taste often didn’t match the appearance. Some meals were enjoyable, but others were so underwhelming that one bite was enough. The inconsistency, coupled with dishes that lacked flavor, made dining feel like a gamble rather than a highlight. The one reliable option was the Barefoot Grill, which served decent burgers and fries. ||Another frustrating aspect was the unreliable WiFi, making it difficult to stay connected. The drinks from the bar were typical resort-style—weak and uninspiring—which was especially disappointing when hoping for refreshing, well-made cocktails. ||Customer service was also not up to par. While a few staff members were friendly and welcoming, the overall experience felt indifferent. Out of the numerous interactions I had during my 8-day stay, only two staff members stood out for providing excellent service—not the level of hospitality I expected from a resort with this reputation. ||Operationally, the resort had a few inconveniences that added up. The daily requirement to make dinner reservations felt like an unnecessary hassle. While there was an alternative dining option that didn’t require reservations, it wasn’t enough to offset the inconvenience. Additionally, when I ran out of the two beach towels provided in my room, they weren’t automatically replenished—I had to go to the water sports center to request replacements. ||My accommodations also had some issues. The garden view suite had holes in the roof, which led to rainwater seeping in and an influx of mosquitos—far from ideal. Toward the end of my stay, breakfast service became painfully slow, with wait times of 45-50 minutes after being seated. ||To make matters worse, I encountered a significant issue during my stay that could have been prevented with better communication. While it was eventually resolved, it required too much back-and-forth, creating unnecessary stress during what was supposed to be a relaxing vacation. ||Overall, while Galley Bay Resort has some positive aspects, it didn’t live up to its reputation or the price tag. The inconsistent food, lackluster service, and various operational hiccups made for a disappointing stay. I had higher expectations and, unfortunately, left feeling underwhelmed.