Gamelandia

I ordered 2 boxes of OP13 and 2 boxes of OP11 from this shop. They immediately cancelled my op13 order then when I went to check my op11 order it had been shipped but I noticed they had doubled the price on their website. Fast forward a week, I’m excited to at least have gotten the op11, NOPE. Came home to a very concerning looking box that smelled TERRIBLE. So bad in fact we were worried someone had sent some sort of chemicals. Cops were called, police report filed. We opened the package in front of the police and got it all on video. Instead of 2 boxes of trading cards, I was sent a box full of used coffee pods, the original invoice was in the box and no evidence of tampering. They changed the price of the boxes so fast after I ordered that I can only assume they did that to avoid giving me what I paid for since the market had gone up on those boxes. I don’t understand why they would send used coffee pods and scare my family so bad instead of just cancelling the order. I have filed a complaint with the BBB and have contacted my lawyer. Possible exposure to harmful chemicals is NOT okay just because you wanted to make a few more dollars on a sale. Horrible company, horrible ethics, will be having a news crew at their door very soon to ask them to explain themselves.

Gamelandia is the best! The team is super knowledgeable about their products and are great about recommending new games. I recently needed a Secret Santa gift for an avid board game and after listing a few games this person liked, the staff was able to recommend a more obscure title. They knocked it out of the park and not only had my friend never heard of this game, but she absolutely loved it. I will definitely be shopping here again in the future.

Gamelandia is the best place to play Magic: the Gathering that I've found in the San Francisco Bay Area. I've played here several times for prerelease events, and I've consistently experienced friendly and professional staff, well-lit and clean facilities (including bathrooms), and easy-to-access free-of-charge parking garages or spaces nearby. Their website and email customer service has been great. I highly recommend Gamelandia if you're looking to buy or play trading card games or board games.

I attended an event at Gamelandia and had a great time! The staff were very nice and the event attendance great. They had a big back room dedicated for the event so we had lots of space away from foot traffic. At the end of the event, they graciously handed out prizes and even allowed us to buy very limited product!

Amazing selection, knowledgeable staff, and a wonderful calendar of events for both TCGs and other games. I spoke with both Jolene and Jay; both of whom spent as much time as I needed while asking plenty of clarifying questions to ensure I got exactly the right recommendations. Cannot recommend this experience enough

Love this store! Great selection of board games, TCG, and TTRPG with lots of community events. I was on a business trip from Texas when I visited. Staff is super friendly and I really appreciate that the store actively tries to get product into the hands of actual players at fair prices!

Our family loves this store! The staff are extremely knowledgeable and helpful, frequently helping us to select the right game for an occasion. Our son frequently plays Magic The Gathering at the store on Saturday evenings, and it's a terrific place for him to play.

The dream "Friendly Local Game Store" - knowledgeable and friendly staff who always have an unexpectedly excellent recommendation and impeccable vibes. Our daughter loves playing in the kids D&D sessions, and we can't help ourselves from stopping by whenever we're in the neighborhood. Genuinely a place that has transformed my local slice of the world for the dramatically better.

Terrific place. Outside they even let you play some games for free! and when I'm inside I really feel like a kid in a candy store. It's just heaven

I came here today to purchase op13 on release day. I also had come into the store asking about it the prior week. they give different information to different people at different times. If you are an honest person like myself you wouldn't appreciate going to a store that doesn't let you purchase products according to the release dates provided by the distributors. I will be taking my business somewhere that treats real players better.

I don't normally write reviews but I saw a bunch of negative reviews here that doesn't make sense to me. I have had nothing but great experiences here.

Small store, very cramped and I couldn't take many pictures due to having little elbow room. Of note; the entire mall had a 2 hour parking limit before you got towed. Credit or debit card only, no cash like I've seen other game stores take. But they had what I was looking for, even if the dice selection wasn't as expansive as I would have liked. But they did have brands other than Chessex. Tons of packaged board games from various companies as well. The workers were helpful and it was simple enough to sign up for a store account. Supposedly has room to rent so you can play games, but the store barely fit 4 people in it from what I could tell. $10 for 2 hours of play. Merchandise prices weren't always listed, you have to ask about the pins in particular. Final note: look online for opening hours, they don't open at the same time every day.

Clean establishment. Family friendly. Welcoming staff and community. I got lucky with loose packs, so that's always good. If I lived closer to this location, I could see it becoming my home LGS = )

This is from my observation and all the time I've visited the location. Just want to compare to some of the reviews I'm reading. This is about my 5-6th time here. Even though the space is a little small, there's actually more playing room in the back. There's been time where I went by myself and did an open play and got to select from a good list of games to play and learn. They also have some learn and play event that's a good opportunity to learn how to play new games, actually had one of the designer there once teaching, which is super cool . If you do open play the pricing is pretty decent, we chose to buy some games and play them at the store. There's also complementary tea and hot chocolate. Just be careful and not spill Yesterday we saw an associate spent a good amount of time patiently walking a family through the store helping to find a couple of game that's age appropriate for Christmas. I've never had issue with their service and was glad to see some good game consultation. The list of games for sale is also really good, sometimes it give me good game to find and buy. For a retailer I think the price is fair. Pick up a copy of Cafe Baras yesterday for $19 which is even cheaper than Target and it's a new game so don't even see it on Amazon. The copy of Lord of the Rings duel was also the same price as Amazon, so I don't have much issue with pricing. I really like the games they have set out and feel like every turn I look I see a new game I'm interested in. I really like this spot. I even got $10 off already for all the games I've bought so far. This is how I discovered Let's go to Japan will continue to come and visit since it seems they always get in some hot BGG games.

Cute board game shop in Palo Alto! There are some tables outside and some rooms in the back as well! There's a lot of board games but also fun collectibles like enamel pins, trading card packs, etc. there seems to be a wide range of games carried here like anything from Set, Exploding Kittens, Wingspan, Betrayal at House on the Hill, etc. The shop itself is a little small but has a lot of stuff to browse through. I bought Lawyer Up for $60 + tax and can't wait to try!

These people take the second spot for the most rude staff I have ever encountered. The league is a laughing stock and they are pocketing promotional cards and selling them in the case or selling them on a third party website. I was able to see this from one of the employees pricing out the cards and adding it to the third party website. Im pretty disappointed in seeing this in the hobby. Sorry, I will not be coming back here. They are not here for the hobby or the players.

We often go here to buy gifts for kids birthday parties & the staff is very helpful with their recommendations. Great ambiance- many regulars visit the shop to shop or play. We have yet to rent a room but plan to one day soon...

Awesome game store. Found a super fun Drinking Quest game that was soooo much fun to play! I have been back several times

The service is second to none. Store was not even open and the service was amazing. I needed a game shipped overnight and they were responsive and courteous. I paid and they refunded a portion of the shipping as they got me a better price. Highly recommend them!!!

This is definitely one of the best stores we've tried playing magic at. Berry manages a store with excitement and creativity. The whole staff is thrilled to be there and helpful.

Spent $30 on a game that's heavily discounted everywhere else and wouldn't let me use their restroom because they claimed it was only for the participants in their event

I am so lucky to have walked by Gamelandia. I cannot say enough wonderful things about the staff and the owner. If you or anyone you know, including children, love playing games, this is the place for you. It's hard to imagine that a small space can have all the games and books that they have. Please shop here to keep them around. I haven't even mentioned their game rooms and all of the game events that they host. I would give this store 10 stars if I could. This store is not to be missed.

Looking for an unique place to host your child's (or your own!) birthday party? We hosted our son's seventh Pokémon birthday party here, and everything was fantastic. The facility is neat and clean, including the restrooms. Our event was held in the Big Room, which is bright, spacious, and beautifully decorated with a large wall mural. The owners of the store were wonderfully gracious, kind, and flexible. Our Pokémon event hosts, Kai and Frank, were friendly, engaging, and thoughtful. We brainstormed some activities together, including bingo, learn-to-play, crafts, and a battle station. They did all the work of setting up, providing all the materials, and keeping the kids happy. You get all the compliments! Most importantly, the kids had a great time and definitely want to go back!

Every Pokémon card I opened from booster packs were bent. And this place is overpriced(not just the Pokémon).

I LOVE GAMELANDIA!!! I've been to every game store from San Francisco to San Jose, and I must say Gamelandia is my favorite, by far. Amazing staff and the owners are attentive and friendly. The owners make sure everyone is having fun, you can tell they really care about their patrons. The store's got a fantastic selection of games and what makes Gamelandia so great is they have two separate game rooms where they host a multitude of different events. I personally play MTG and every event I've been to has been a pleasure, so much fun. Other reviews point out the pricing but I'd say their prices are still competitive and COME ON, SUPPORT YOUR LOCAL GAME STORE!!! Look where they're located, prime downtown Palo Alto and their prices are still fair. For every MTG prerelease, my friend and I like to go to different stores around the Bay, but I must say Gamelandia is always the one I'm most excited for and it never disappoints. Even the people who play here are great and make you feel right at home. Give this place a try if you're looking for a new community, you won't regret it.

This is a newer store in the Palo Alto area that caters to the gamers out there. The play rooms are very nice - hand painted murals and plenty of open tables / seats. The game selection is very ranged, a LOT of inventory in this store. A little bit of something for everyone. I am giving it four stores for one reason only - the prices at this store are pretty high compared to other stores in the area. Its a beautiful place to come and hang out with other gamers, but the steep price would probably keep me from buying my more expensive board games here. Your partially paying for the ambiance- which I understand, it's beautiful.

Nice place for board game aficionados or anyone looking for a gift. They have a wide age range of games and have a complimentary gift wrapping service.

Had sooooo many games to choose from and a lot of cards and puzzles. The store felt like a very calm and fun place to be in also. Had rooms to rent and play games in and they had learning programs.

went in tonight in hopes of playing some games but gave up as the employees working were clearly not interested in helping us. asked for recommendations for card games and was referred to azul in the best seller games. which we found next to the japanese games. turns out it wasn't a card game. employees are clearly there to just hang out with their friends.

they are extremely condescending and rude. they assume they know everything and you know nothing.

I have been to a bunch of game stores in the South Bay Area and this is by far the best. Better than Game Kastle, better than Illusive, better than legends. The reason why is the selection of games is huge, but also the selection of game types. board games, card games, loving card games, miniatures, dice games, kids games, adult, etc. Plus they have a great selection of rpg games instead of only focusing on DND and Warhammer. I had to pick up a GCC book since it was the first time I have seen any stores carry it. Also on Sunday they do classes for kids to get into games such as teaching Pokémon and painting miniatures. They people working there are really nice and knowledgeable about what they carry as well.

Good selection of items but expensive. Staff/owners don't seem very knowledgeable about games and can be quite rude if you ask questions that they don't seem to understand.

I just walked by the shop window and it looks so fun!!! The Peninsula will definitely benefit from having another game shop.

This store is delightful, with an exceptionally well-curated selection of games. It is obvious that the owners are passionate about games and looking to share that passion with others. We are lucky to have a store like this in the area.

This place has a lot of options and I love that you can rent out a room to play games with your family/friends. It is a pretty tight space so it can get overwhelming when you want to move around because there isn't a lot of room to pass by other people. I've been in here a few times and I will say that the customer service could use some work. The last time I went in was a couple weeks ago and the two men working there were more concerned about buying a soda than acknowledging customers. My friend asked if they had a specific product and the two men were pretty rude and made us feel dumb for asking when they didn't know what we were talking about.

I love this store! The staff is super friendly, and the selection is top notch. The game rooms are amazing and comfy with awesome art. Highly recommended!

Inconsistent customer service. Also, they don't take cash and will chide you for making the mistake of thinking they do. They say it's for safety, alright I understand. It doesn't change the fact that when I'm paying $60+ for a game or ttrpg book, that percentage starts to add up quickly, so be aware if you're on a budget or have limited options outside cash. While they do have a pretty good selection of books and sometimes niche items, I don't feel compelled to support this place and have rarely spent money here, I just think it's not for me.

Went to take the boys (I'm a baby sitter) & they let me stay while they played. They treated me very nice and gave us snacks and drinks

Very friendly store that is sorely needed in Palo Alto. Wide variety of games, merch, and other fun things for all ages, service was great too!