Garam Lisboa Guesthouse

Very friendly staff, was unable to sleep the first night due to the small fridge in the room I was staying (located to the left of the bed bolted to the wall 5 feet up), that was making gurgling sounds every 30 minutes. Check for that before midnight or use earplugs. Problem got resolved promptly next morning. Breakfast was okay. Again, staff was very friendly. The only minus was dirty looking/soiled Santa Claus coffee cups, but problem got solved quickly when I asked for regular cups (which hadn't yet been placed at 9:30 am). There were a few flyes flying around since the sliding door at the breakfast room was opened. Location was excellent. Very minor traffic noise with room facing the street. Cab service to the airport was very punctual. I would stay there again, but will be mindful of what I just said.

Garam Lisboa has some great points: the staff is friendly and helpful, the property is charming, the bed is super comfortable, the shower works perfectly, and breakfast is tasty. I also loved the 24-hour coffee machine, fresh apples for guests, and the location is pretty good. On the downside, for $240 USD per night, the room and bathroom felt small. The TV was tiny and mounted too high, the shower curtain smelled, and the hallway carpet looked worn. Major concern: opened single-serving jelly jars were reused at breakfast, mixed with new ones. This is a serious hygiene issue that the hotel needs to fix immediately.

Lovely place, super friendly staff, good location. We had booked one night and extended for one more because we felt so comfortable here. Beautiful patio

Very warm atmosphere. It is a cosy and wellcoming accommodation, nice and helpful personnel. Well situated with public transportation very close. It also has a good connection to the airport!

We had a nice stay here. The staff were super friendly and helpful. Location wise is good, you’re close by to bus and tram stops to go to touristic places. Breakfast was included and it is prepared by the staff in the morning. Since it’s a guest house you can connect with the other guests and is a nice vibe. A little bit pricey for the size of the rooms & location, but definitely aesthetic pleasing.

There was mold in our room and it smelled terrible. We reported this to reception, where the employee acted very surprised and gave us scented candles and a room spray. However, the smell was unbearable, so we wanted to change rooms, but this would only have been possible from the following night. (Or, if we had had to change rooms that same night, we would have been given a room in a lower category and would have had to stay there for the rest of our stay without any refund.) But we didn't want to spend a night in this moldy room or don‘t get the right category so we‘ve changed the hotel. Fortunately, they refunded our money (which is why it's a 2-star rating instead of 1), but I think it's outrageous to sell a room with mold. We found a lot of reviews about this on booking.com afterwards, but the hotel owners don't seem to care and are still selling it. Dear Garam-Team, please consider the health of your guests and discontinue selling this room until the mold has been addressed.

Unique, rustic, but absolutely lovely interior design. The staff were all very helpful and nothing was too much trouble for them to do. About 25 min walk to city centre, good to get a feel for the city. Great city with a strong history. Much of the old city beautifully maintained. Well worth the visit.

Beautifully decorated space. The room is beautiful, giving it 4 stars because of the strong mold smell in the in-suite bathroom. The staff is lovely and very helpful especially the gentleman who is there in the afternoon and evening.