Garden City Hotel, BW Signature Collection

The hotel is out of the main Canberra CBD which makes parking easy and cost free. The receptionist was friendly and helpful. I booked a standard Queen Room which was very comfortable. Good pillows. Plenty of tea/coffee with (long life) milk in the refrigerator. This makes a pleasant change from (awful) coffee creamer served in most hotels. The room was clean and comfortable with large sofa so you could relax with a coffee or wine after a long drive. The small bottle of wine was good value at $8.00 as the Club next door charged $8.80 per class. There was an iron and ironing board to press your clothes. I didn’t have breakfast at the hotel. The hotel didn't cater to evening meals but the Harmnie Germon Club was only 5 minutes’ walk away. Great atmosphere and good food.

We enjoyed our recent two-night stay at the Best Western in Canberra. As a base for a short trip, it offered great value for money and a quiet, comfortable experience. The room was spotlessly clean and the bed was very comfortable, ensuring a great night's sleep both nights. We were particularly impressed with the friendly and helpful staff at the front desk, who made check-in and check-out smooth and efficient. The location is convenient, particularly with the free on-site parking, and it's just a short drive to the Parliamentary Triangle and the shops and restaurants in Manuka and Kingston. While the bathroom felt a little dated, everything worked perfectly, and the shower pressure was excellent. Overall, this hotel is a solid choice for those visiting Canberra who prioritize comfort, cleanliness, and great value outside of the busy CBD.

Rooms are clean and the pool area is nice. You can also get breakfast and drinks in the ground floor. However I found the room size to be very small as compared to other hotels including the nearby Abode. Plenty of parking.

Cleanest hotel room l have ever encountered, with fresh spacious amenities. Friendly helpful staff in all areas. I felt welcomed as a solo traveller, with their Happy Hour, cheerful restaurant-lounge area and responsive staff. Well-located near Fyschwick market with easy city and surrounds access and safe well-lit onsite parking.

Wasn't how it looks on the website, customer service was great and very friendly staff. Room Wasn't great but it was ok. Just be mindful of your belongings not to leave in car due to high levels of thieves in the area. Room was 2mins drive to shopping centre and petrol station and the airport

Great stay and comfortable. Staff were friendly and the hotel was clean. Good value for money. We had a car so don’t know about public transport. Did not have breakfast at the hotel so cannot comment on that.

My car rear window got smashed in August 2025. We parked our car at the back of the hotel. We thought that carpark is safe, but suddenly there were also other cars had been broken into. I am not sure if this is an inside job or what, looks like after I reported it to the police and gave the receptionist the reference number in order for them to review the CCTV, they didn't get back to me for update. Moreover, we are not happy with bed which is itchy, room is small and the interior design looks outdated. I would not recommend this due to safety and for convenience.

Bathroom is tiny. Your knees hit the vanity when you sit on the loo. The shower head sprayed water in every direction flooding the bathroom floor. Everything needs a proper clean. Don’t bother with the breakfast. How they claim this is 4.5 stars is beyond me. We were in a room at the start of the hallway and could hear every single guest coming and going.

I'm actually a fan of this daggy hotel! I only ever stay for one night for business, but you can always rely on the reception staff for good ol' fashioned customer service. They offer you a small carton of milk when you arrive. It's located out of the Parliamentary Triangle (just) but it's affordable, immaculately tidy and "homely". If you've stayed at the Forrest Hotel/Apartments, this is MUCH better. Free WIFI, great customer service, restaurant/room service as expected - pretty average (even found a hair in my meal once, but it happens :S) - go out for dinner! Looks like a hospital upon entry, but don't worry the beds are more comfortable! Will be back.