Garden Court Ulundi

Great experience staying in this hotel. Excellent location everything is just a walking distance. Friendly staff, willing to go the extra mile. Rooms were well made and spotless. I got a beautify welcome gift thank you. Pool was well taken care of regardless of the crowd as it was festive season. Thank you Busi from house keeping for taking care of us during my 7 days stay. A big thank you to Zamani at the reception for always willing to help. Restaurant staff during breakfast kept our table clean and they do it with beautiful smile. Thank you to the General Manager Mbali Mkhize for the warm welcome. ||The only thing that needs improvement is the quality of food especially what we order on the menu. Fries looked really tired, they weren’t well done. Salad wasn’t fresh. Fish wasn’t good either.

I ordered tea at the hotel and i was told my voucher does not allow it and no one provided further explanation as to how else could I pay fir the tea. They are using junior staff who are ill trained eill zilch understanding of escalation.

Great experience Room service can, at times, take up to 2 hours, but the rest of the venue was great. Internet roaming on Wi-Fi was also pretty good.

The hotel is in good condition, rooms are clean, the staff is friendly and helpful. The dinner and breakfast buffet we also enjoyed. There’s a variety of food to choose from. The omelettes were a hit every morning. The kids enjoyed themselves in the swimming pool area.

I was there for lunch with my cousins. A special grill menu was given, we ordered, food took time, one plate was served and had to ask them to bring food at the same time. Food was served and it was an opposite of what was ordered. Mine never came for two hours until i went to enquire and i was told they forgot to put in my order. What a waste of time! Restaurant was empty by the way. Waiter ddnt bother to keep us informed and to check on us. The service was extremely poor compared to other Garden court hotels i have been to. Zero star for restaurant service

We enjoyed our stay. The service is very good, staff is well trained. It’s a beautiful hotel and well kept. Our room was spacious and clean. The dinner as breakfast was also good. The chef doesn’t smile and appears not to be a friendly lady, but her omelette was good.

Very great hotel, nice staff and great food. I enjoyed my stay

They clean the rooms well service but attitude when they bring something thst was supposed to be in the room I don't understand why do you not replace tissues in rooms at least 2 tissues in a room shound be enough 👎 😒 when you request tissues staff bringing it to room attitude yoh