Garden Court Victoria Junction

It was a business visit. The staff were so professional and helpful. The best coffee I have to say. Each cup a master piece. Room was brilliant. Pity I could not appreciated it a bit more due to time constraints. Breakfast was great. Time spent to get a fried egg was just a bit long, but in full context, that was acceptable. I can recommend this place unreservedly.

We had a very pleasant stay at the Garden Court Victoria Junction Hotel. The rooms were spacious and comfortable, offering plenty of space to relax after a day of exploring. The location is excellent—within close proximity to many local attractions, restaurants, and activities, making it easy to get around without needing transport. Breakfast was very good each morning, with a good variety of options and fresh ingredients. It can be quite busy early mornings and in the weekend. The only hiccup during my stay was that the original room didn’t have hot water. However, the staff handled it promptly and professionally by moving me to another room without any hassle. Overall, a solid choice for both comfort and convenience in Cape Town

Took my drivers out to breakfast for a business meeting. Fortune host welcomed us and seated us , Celeste waiter was very helpful and full of smiles and always ready to give us whatever the guys wanted. Anthea Duty managerial very helpful and was always around to no if we where all sorted and if we needed anything. Compliments to the kitchen staff cause food was delicious. Will definitely come back.. to sit down here

This property is a complete letdown and absolutely not a 4-star property. I’ll never go back, and I won’t be going to any other Garden Court. The management is terrible. It’s clear they’re trying to cut costs, or they’re just not interested in upholding the standards of Southern Sun. I complained to the hotel management via Booking.com the day after my stay, but I didn’t hear anything back within 24 hours. That’s why I’m writing this review. The hotel is in a great location, but that’s where the positives end. The bed was comfortable, and the room was clean. But that’s all. The air conditioning unit in our room was broken. It turned on and turned the heating up, making it uncomfortably hot. It also made a ridiculously loud noise. The AC needed to be repaired badly. To escape the heat, we had to open the window, but that just brought in more noise from the road. All night, the room was either very hot with a loud mechanical grinding (when the AC that didn’t work was turned on) or slightly cooler with the AC off and with a lot of noise from the road. The staff at the restaurant were uninterested in their work and just going through the motions. Breakfast was average. The room amenities were pathetic. We only had one bottle of still water (for a room booked for two people — and yes, I’m well aware that the expectation for bottled water is above Golden Court ‘Standard’ and something they’re ’exploring’, which says it all), and there was a tiny green all-in-one body wash/shampoo/conditioner (?). There was no smart TV either. Overall, it was a terrible experience. I’ll never stay at another Garden Court. I strongly recommend that management step up their game here.

My husband and I had an absolutely amazing stay at this hotel! The room was beautifully presented. The staff were very friendly and welcoming. For dinner we had the sticky wings and Mediterranean salad as starters, delicious! For mains we had the beef rib-eye steak and the flame-grilled whole line fish, I highly recommend these dishes! Compliments to the chef! Will definitely be returning to this hotel!!!

Friendly and professional staff with great security presence make arrival a pleasure. Access to rooms via secure lift key card. Rooms are spacious and well laid out and clean and hygienic. Service and food is beyond what to expect. Privacy is paramount and makes you really feel at home. Well done Garden Court Sun

# Cape Town Hotel Review: A Perfect Stay from Arrival to Departure From the moment I arrived until my final checkout, I was treated with exceptional service at this beautiful hotel. The front desk staff were remarkably friendly and accommodating, while the courteous security personnel were available 24/7 to escort me to my Uber or assist with my heavy luggage. After a relaxing nigth in a beautiful room with king size bed, it was time for breakfast. That was truly outstanding with something for everyone. I particularly enjoyed the delicious boerewors (traditional South African sausage) alongside a diverse array of hot and cold dishes. Mornings became a cherished ritual—sipping a cappuccino on the balcony while basking in the warm African sun. Evening dining and drinks at the hotel offered excellent value for money. Although I didn't personally use the swimming pool, I observed guests thoroughly enjoying both the pool itself and the comfortable loungers each day. Special thanks to hosts Robert and Carlo. They and their colleagues were always up for a good conversation, showing genuine interest in my plans for Cape Town and offering additional tips to enhance my day trips. I've found my permanent hotel in Cape Town. I'll be back soon!

Great location and clean rooms with comfortable beds. Housekeeping staff does an excellent job maintaining cleanliness. However, in room 432, the poorly maintained air conditioning system made proper rest impossible - forcing a choice between an uncomfortably hot room with a noisy AC unit or opening windows to unbearable street noise. Since a good night's sleep is the primary purpose of any hotel stay, this property fundamentally failed in its core offering. Restaurant staff seemed disinterested and provided minimal service. Management was notably absent during our weekend stay, with no visible supervision to maintain service standards. For the price range of R1700-R2000 per night, there are many other hotels in the area offering significantly better service and comfort. Expected much more from Garden Court/Southern Sun hotels. Would not return to this property or any Garden Court location.