Garden Orchid Hotel & Resort Corp.

Room is nice and clean just a few point the hot water takes 5 minutes to come through and the air conditioning vent is leaking water the breakfast was more like a lunch menu very heavy food for first thing in morning no mango only pineapple and watermelon fruits staff were very good nice and friendly. I would advise to not pay for the breakfast as not bacon or sausage hash browns etc and get room in new buildings if you can we are in the old building toilet is nit stinky still here for 4 more nights yet total stay 9 nights

Stay away from these hotel !!! After checking in no one will assist you to find the elevator that will lead to your room so you need to explore the maze to find the lift They will gonna put you on the floor where other guest where running and yelling on the hallway and singing karaoke with there own sound system till early morning so you can’t sleep. I don’t know for some reason the hotel staff they don’t care Concierge and specifically the security staff are the most RUDE AND DISRESPECTFUL and they are the one in front of the hotel you guys know how you disrespected and harass my wife ! If you complain at the front office they will just gonna tell you that it was noted. Expect no action unless you insist it to sit down with them . I already addressed these complain to the FO supervisor I hope it reaches the GM as there FO manager doesn’t exist And by the way the Hotel WIFI doesn’t exist

The hotel was clean, comfortable, and beautifully maintained. The staff were incredibly welcoming and always ready to help. The location was perfect, close to major attractions but still peaceful. I truly enjoyed my stay and would highly recommend it to anyone visiting the area.

I would like to start 1st with services is not as suppose to be for 5 star hotel the swimming pool not cleaned rooms not new is pretty old most of the facilities is not working like you have walk from ur room to second building where is information desk for new person to stay at this hotel will face hidden charges before you ask make sure you don’t need to pay for it later |By the way in order to select the room you need see it before you book as some room display on website is different from reality

the place has steadily declined over the last five years. It is downright dingy now. I woke up at night to find my bed infested with ants and I had bites all over my body. They moved me to a different room, but that never should have happened. The carpets are stained and the pillows are like rocks. The whole place is overpriced, and I will never stay there again, when there are many newer, cleaner, cheaper options available.

I will not book this place again. Reception staff will assign you to crappy rooms and says its fully book when as tourist they should give us a nicer better room. Towels not even use are very smelly and seem not washed properly. Aircon is super old looking dusty. Staff has no caring attitude!

this hotel is great 15/20 years ago, but clearly has not been updated to keep up with the times and the supposing 4/5 star rating they want to achieve. we stay here whenever we come to zamboanga cause honestly we get a discount but it's never been bad, our 2024/25 trip was annoying, we have kids and the shower water and bath water was consistently coming out dirty, who knows what was really going on cause everyone had a different story, they did compensate us but I don't need compensation I need clean water for my kids, that's the reason we staying at the hotel and not the house. the breakfast buffet is OK I guess, I'm super picky so I'm not the one to ask I'd say horrible but I don't like filipino food, it's the same old stuff mostly everyday, cold waffle and pancakes and about 5 choices of food to eat. Appears most of the hotel is abandoned and it's a far walk from the rooms to the lobby. a couple of the security folks were seen constantly sleeping so don't think u super safe cause they there, there are a few that are really good, always alert and friendly. This is a different environment than anywhere else in the world so not everything is going to be perfect as expected so you got to make it work. the beds are super hard like sleeping on concrete. As far as zamboanga is concerned this hotel unfortunately would be your 2nd best option next to marchan gardens just down the street.

Absolutely avoid this place. I am a local, moved away and visit Zamboanga a couple of times a year and decided to stay here. Front desk only does check in - got a problem with the non-existent wifi? good luck, they will tell you an engineer has been called but in reality, its just a lie to get you out of the way. Go to near by Marcian instead. Breakfast and food in general is pretty bad here too.