Garden Orchid Hotel & Resort Corp.

When I was a kid, I had the chance to temporarily stay at this hotel because my aunt and auntie chose it as the location to film their wedding. It was such a special experience being there with them during this important time in their lives. I have so many fond memories, from watching them prepare and celebrate, to enjoying the very amazing swimming pool and just exploring the hotel. The staff were friendly, the atmosphere was welcoming, and the place felt both elegant and comfortable. I would highly recommend this hotel for anyone looking for a temporary but meaningful stay, especially for special events like weddings or celebrations.

Not worth it! VERY OUTDATED! Aircon in the room looks so old, even the TV and everything.. really not worth every money I paid for.. had dinner in their restaurant at the lobby and it took so long like almost 2 hrs for our food to be served and it was my birthday! Had to cancel 2 food orders because it just took so long! So disappointing.. I feel bad for their staff who get blamed for slow service because of being understaffed. The pool is open to public walk in which is not really good and make the pool too crowded and dirty.

I understand why people said this hotel was “decent” coz thats just what it is. So I booked this coz the other hotel was fully booked. First the good 1. Room was clean 2. Room aircon worked well 3. Location is very near the airport 4. They allowed early check in for a fee 5. Water in shower is nice and strong 6. Public transportation is available right outside the hotel What needs improvement 1. My room in particular was all the way at the very end of the property. 3 min walk to the main lobby. Doesnt sound so bad but at night it pretty scary since the hotel was empty and there was no one in area i was in. 2. Service was so-so. 3. Security cameras werent hooked up 4. Security in general needs to be improved. It feels like anything could happen in the empty areas of the huge property In general my issue is focused more on the resort’s security than anything else and maybe training for staff to improve their hospitality.

Room is nice and clean just a few point the hot water takes 5 minutes to come through and the air conditioning vent is leaking water the breakfast was more like a lunch menu very heavy food for first thing in morning no mango only pineapple and watermelon fruits staff were very good nice and friendly. I would advise to not pay for the breakfast as not bacon or sausage hash browns etc and get room in new buildings if you can we are in the old building toilet is nit stinky still here for 4 more nights yet total stay 9 nights

Stay away from these hotel !!! After checking in no one will assist you to find the elevator that will lead to your room so you need to explore the maze to find the lift They will gonna put you on the floor where other guest where running and yelling on the hallway and singing karaoke with there own sound system till early morning so you can’t sleep. I don’t know for some reason the hotel staff they don’t care Concierge and specifically the security staff are the most RUDE AND DISRESPECTFUL and they are the one in front of the hotel you guys know how you disrespected and harass my wife ! If you complain at the front office they will just gonna tell you that it was noted. Expect no action unless you insist it to sit down with them . I already addressed these complain to the FO supervisor I hope it reaches the GM as there FO manager doesn’t exist And by the way the Hotel WIFI doesn’t exist

The hotel was clean, comfortable, and beautifully maintained. The staff were incredibly welcoming and always ready to help. The location was perfect, close to major attractions but still peaceful. I truly enjoyed my stay and would highly recommend it to anyone visiting the area.

I would like to start 1st with services is not as suppose to be for 5 star hotel the swimming pool not cleaned rooms not new is pretty old most of the facilities is not working like you have walk from ur room to second building where is information desk for new person to stay at this hotel will face hidden charges before you ask make sure you don’t need to pay for it later |By the way in order to select the room you need see it before you book as some room display on website is different from reality

Old hotel.pool is dirty you can see green stuffs at the side of the pool.room service for food they have long list but not available despite ordering at late noon.Order burger but the food is not good sorry.