Garden Orchid Hotel & Resort Corp.

The hotel location is very accessible and only a 5-minute walk from Zamboanga City Airport. - The rooms are very cozy, relaxing, and spacious; however, the TVs are not smart TVs. Only selected channels are available. - The breakfast is not that good and has limited choices. - The service is very good and accommodating. - The restaurant is open until 9:00 PM, and room service is available 24 hours. - The hotel is near KCC Mall in Zamboanga.

I don’t like to write negative reviews, but I think this place deserves one so future guests can make a more informed choice. Here’s my experience at Garden Orchid Hotel in Zamboanga. Overall impression - The hotel is marketed as luxurious and expensive, but in my view it felt outdated and not worth the price. - Some features did not live up to the photos or the premium feel the property tries to convey. Rooms - We booked as a couple but were given two single beds. Not ideal for a romantic stay and not what we expected from a “luxurious” hotel. - The bed comfort was disappointing; not very comfortable for a good night’s sleep. - There were hairs in the bed that did not appear to be ours, which was off-putting. - In-room amenities were limited; when we asked for tea, we were only offered coffee. Tea bags could be purchased for 65 pesos, which felt steep for a small convenience item. Breakfast - Breakfast was adequate, perhaps better than nothing, but it did not stand out as a highlight of the stay. Facilities - Pool: Appeared more impressive in photos than in person. Smaller than expected and not as inviting. - Sauna: The sauna was closed on Sunday and only open until 8 PM on other days. Given the hotel’s luxury branding, this felt inconsistent with guest expectations for premium wellness amenities. Value - With the price tag, I expected more polished service, better room quality, and fully functioning facilities. Some aspects were underwhelming for a hotel marketed as luxurious. Tips for future guests - If a luxurious experience is what you’re after, consider comparing room types and reading recent guest photos to gauge real-time condition. - Confirm spa and pool hours in advance, especially if you’re visiting on weekends. - If tea is important to you, budget for it separately or check if complimentary beverages are included in your rate. - Ask for a room with a confirmed bed configuration and a clean, well-maintained bathroom to avoid disappointments.

When I was a kid, I had the chance to temporarily stay at this hotel because my aunt and auntie chose it as the location to film their wedding. It was such a special experience being there with them during this important time in their lives. I have so many fond memories, from watching them prepare and celebrate, to enjoying the very amazing swimming pool and just exploring the hotel. The staff were friendly, the atmosphere was welcoming, and the place felt both elegant and comfortable. I would highly recommend this hotel for anyone looking for a temporary but meaningful stay, especially for special events like weddings or celebrations.

Not worth it! VERY OUTDATED! Aircon in the room looks so old, even the TV and everything.. really not worth every money I paid for.. had dinner in their restaurant at the lobby and it took so long like almost 2 hrs for our food to be served and it was my birthday! Had to cancel 2 food orders because it just took so long! So disappointing.. I feel bad for their staff who get blamed for slow service because of being understaffed. The pool is open to public walk in which is not really good and make the pool too crowded and dirty.

I understand why people said this hotel was “decent” coz thats just what it is. So I booked this coz the other hotel was fully booked. First the good 1. Room was clean 2. Room aircon worked well 3. Location is very near the airport 4. They allowed early check in for a fee 5. Water in shower is nice and strong 6. Public transportation is available right outside the hotel What needs improvement 1. My room in particular was all the way at the very end of the property. 3 min walk to the main lobby. Doesnt sound so bad but at night it pretty scary since the hotel was empty and there was no one in area i was in. 2. Service was so-so. 3. Security cameras werent hooked up 4. Security in general needs to be improved. It feels like anything could happen in the empty areas of the huge property In general my issue is focused more on the resort’s security than anything else and maybe training for staff to improve their hospitality.

The room was clean. But there was a problem with the bathtub. Poor WIFI. The food we ordered was just ordinary.

Stay away from these hotel !!! After checking in no one will assist you to find the elevator that will lead to your room so you need to explore the maze to find the lift They will gonna put you on the floor where other guest where running and yelling on the hallway and singing karaoke with there own sound system till early morning so you can’t sleep. I don’t know for some reason the hotel staff they don’t care Concierge and specifically the security staff are the most RUDE AND DISRESPECTFUL and they are the one in front of the hotel you guys know how you disrespected and harass my wife ! If you complain at the front office they will just gonna tell you that it was noted. Expect no action unless you insist it to sit down with them . I already addressed these complain to the FO supervisor I hope it reaches the GM as there FO manager doesn’t exist And by the way the Hotel WIFI doesn’t exist

Room is nice and clean just a few point the hot water takes 5 minutes to come through and the air conditioning vent is leaking water the breakfast was more like a lunch menu very heavy food for first thing in morning no mango only pineapple and watermelon fruits staff were very good nice and friendly. I would advise to not pay for the breakfast as not bacon or sausage hash browns etc and get room in new buildings if you can we are in the old building toilet is nit stinky still here for 4 more nights yet total stay 9 nights