Gasthof Grüner Baum

This is a fabulous hotel and this was the second time we have stayed here. It is faultless and set in the most beautiful walled city, the smallest city in Europe I believe nesting in the Alpine foothills. You are in Italy but it could be Switzerland. Petra the Receptionist have us the best possible welcome and we enjoyed every minute of our stay. The set menu for dinner was delicious, we have never had a cabbage strudel starter before at it was very tasty as was every course. A great breakfast as well. Really comfortable room. Next time we will stay for longer. Highly recommended

From the first moment when we checked into the Gasthof and met the receptionist Petra, my wife and I knew this was going to be a wonderful stay at the Gasthof Grüner Baum. ||As noted, Petra and all of the staff there combined the best of all professional qualities; that is, they were personable, very professional with regard to ensuring our stay was comfortable and enjoyable, always striving to go well above and beyond what a guest would seek. ||Our room on the top floor way spacious and very comfortable, incorporating a delightful eccentricity of new with old. The location extensive use of wood in the creation of a decidedly unique bathroom and bathing area separating the entrance from the sleeping portion of the room was very interesting indeed. The view of the surrounding mountains, ancient buildings, the city plaza and Gasthof cafe below were beautiful at all times of the day. ||The buffet breakfast was plentiful and delicious. My wife and I ate all three evenings at the Gasthof restaurant where the food, service and ambience were outstanding. ||May I also add my heartfelt thanks to our receptionist Petra, restaurant host Roland and especially to a wonderful lady, Liselotte, whose kindness and smile were always there and whose warmth and caring for my wife (whose macular degeneration has taken away much of her vision) were so very much appreciated. ||For their wonderful Gasthof and superb staff my wife and I send Familie Bachmayer and all at Grüner Baum our congratulations and heartfelt thanks!

Only reviewing the restaurant: I think the waiters should avoid saying "ich komme schnell", since we waited 25 minutes for food that was clearly microwaved.

From the beginning, a very warm welcoming in extremely nice well stored historic building. We had dinner inside the property with a fixed menu option. very convenient, several different dishes extremely tasteful and a great introduction to the food of the region. Nice spa complementary as a final touch

We were really impressed with Gasthof Grüner Baum. The food was excellent and the sauna area was modern and comfortable. I slept well and had an overall great experience. I even loved the view. It had everything.

The property is very nice, well located on the square, and the staff are generally pleasant. The owner, however, is completely unhelpful and arrogant. Our small group had reservation for several rooms long in advance. Unfortunately some of our group had to change their plans and the hotel was unwilling to make any changes. We paid for rooms we didn't need, I expect they resold them and got paid twice. In addition, one of our group had a bike accident and had to fly home for surgery. We vacated two rooms a day early with NO consideration from the owner, not even a shred of compassion. He was very good a repeating the cancellation policy over and over. After we got home I asked for a copy of the injured person's bill for their insurance company and was told 'She got one when she left, another one is not possible'. I've never experienced such arrogance in Italy, and cannot recommend this property.

Went there for dinner. Ordered an appetizer, a main course, and a drink. The order was very clear. The main course arrived first, then the appetizer and my drink. The food was then cold because they didn't take the initiative to make it right. I assume it was good when warm, and so was the bier if it still had some foam. The ice cream on the menu is not available if you are sitting there, you have to walk away to eat it. Given the prize, they should do so much better. Or at least apologize for it. The wifi is good tho, I am writing this using it

We stayed here for 2 nights on a cycling holiday and it really is a great place.||||Our room was spacious and comfortable and the bath was nice after a long cycle ride. The brand new and luxurious sauna, in the next door building with lockers and fluffy robes and towels for each room, was even better after tackling the Umbrail and Stelvio passes.||||We ate here both nights and had very good meals, which were adapted to be suitable and delicious for the vegetarian in our party. Breakfast is also excellent - leave room for the freshly baked croissants.||||The staff were friendly and helpful.||||I would stay here again.