Martin W.
Google
On the whole, a lovely hotel in a perfect location in the Old Town. Very modern on the inside with the central atrium and glass lift whilst maintaining the original external style. We had a lovely sea/beach view with balcony from our room, however I could only imagine the rooms at the back of the hotel could be noisy because of the bars in the street below, particularly on the lower floors. Our room was modern and simply furnished, however very sufficient. The bed was very comfortable too. We even had an opening window in the shower!
All the reception, restaurant and housekeeping staff were very friendly and attentive throughout our stay, however breakfast service was a bit random at times. We sat for a good 30-minutes one morning before anyone came and took our order, meanwhile, elsewhere people around us were being seated and orders taken almost immediately. The al la carte breakfast was always good and freshly prepared, however portion sizes and even ingredients varied day to day, depending who was in the kitchen it would appear.
Despite these issues, we loved our stay in Benidorm, the hotel and the facilities it offered although we never got to use the jacuzzi, and in a perfect location, Would we stay again should we return to Benidorm? Yes, possibly.