Thomas B.
Yelp
TL;DR, Amazing food, so-so service.
The salsa for the chips was spicy and flavorful, though could've done with more sweetness to balance the slightly-excessive saltiness of the chips. I had the stuffed sopapilla with carnitas and red salsa. It was mostly meat and beans, despite promising guacamole and other fixings (which it did have, just barely), but I personally won't complain about having more meat. The salsa smothered the sopapilla in a delicious blanket of flavor and spice. It is reminiscent of red enchilada sauce, but boasts a bold, complex flavor which is a tell-tale sign of fresh peppers. This place certainly does the famous peppers and chilies of New Mexico proud, and is an excellent introduction if you're coming through on the east-bound side of Route 66.
On the other hand, the service was quite lacking. We were seated and needed to combine some tables. We were given a bit of a look by the hostess when we asked to do this, but we were allowed to. A male waiter took our drink orders and brought them out very quickly. A female waitress came after about eight minutes to take our food orders. I was with my great aunt and my grandma, both of whom speak English as a second language. I was surprised that our waitress at a Mexican-style restaurant couldn't speak Spanish, but honestly, that wasn't even the irritating part. She noticed they were having trouble understanding her, and she continued to speak in English, very quickly, and didn't care to explain anything for them. I get that sopapilla are what they are known for, but she kept saying that word expecting my aunt and grandma to know what that was. When my grandma ordered a carne asada taco (which they don't have), she said very quickly that they only offered chicken, ground beef, or carnitas. My grandma had no idea what she had said. So she tried to clarify that she wanted carne asada, but the waitress kind of sighed like she was annoyed and I translated for her.
I don't know if I explained the situation well, but gosh, the service was bad. I know service jobs can be hard, but you don't need to take that frustration out on customers who just walked in. And you also can't talk to new, first-time customers like they know how your restaurant works. For me, sitting there waiting for our food, I was anxious to finish and get out of there.
But then the food came out.
Honestly, I hope they split the tips with the people in the kitchen, and that they get chiropractor benefits in their health plan, because they are carrying that whole restaurant on their backs. If not for that amazing food, I would have given a two or one star review. If you go in expecting the service to suck, then you might be able to bear it, but you'll certainly enjoy the food. Alternatively, you might just want to call ahead and place a takeout order.