Destination Geneva National

The front desk staff was very welcoming and helpful. It’s a large property and we really appreciated the help navigating the grounds from the front desk staff. We stayed one night in a suite. The room was spacious but not as clean as we’d expected. There was hair on the shower wall, foot prints visible in the bathroom on the tile, toilet paper roll had like 10 sheets on it and was folded over in a neat design rather than changed, and stains on one of the beds top sheets. For the price we paid I would’ve expected more effort. We just ended up removing the sheets and cleaned up on our own since we were only there one night. We were traveling with a toddler who was ready for bed as well so we didn’t want to hassle with changing rooms or having it cleaned while we waited. Also, didn’t care for housekeeping trying to get into our room in the morning before checkout. We checked out around 9:50am and there were two attempts to come into our room prior. That seemed very early and was a bit frustrating. On another note, the Turf restaurant was nice and the ground are beautiful. We may come back just for lunch one day but the room cleanliness/ experience was off putting.

WHAT A JOKE OF A ROOM. CLASSIC BAIT AND SWITCH! No idea how a hotel that I recognized as professional and a quality brand thought it was acceptable to book out this room. What was sold to me as a REIMAGINED, luxury room at the Lodge building should be rebranded as “IMAGINE WHAT THIS ROOM COULD LOOK LIKE” Literally walked in a room that was probably rehabbed within the last month, including a new bath, but after that, it all falls apart. The entire floor I was on was under construction. The room I was in had no furnishings. So desperate to start generating revenue they tossed in a mattress and some old falling apart furniture… Im guessing from the old rooms. King sized mattress with old twin sized pillows. Threw a refridgrator on the floor, coffee make but no coffee. Aside from the flooring and walls, everything in the room needed to be replaced. Clearly first impressions was not something they cared about. Honestly, we just laughed. We travel A LOT and this was a first for us. Check in process was such a train wreck. We arrived at 1pm. They told us the room wasnt ready and they would text us when it was was. Great no worries. At 3pm, I went up to the front desk a 2nd time. Again, I was told the room was not ready, and they reminded me "WHEN IT IS, WE WILL TEXT YOU". At 5pm, no text. Now we are 1 hour past the standard check in time, so i went up to the front desk a 3rd time, and of course they go "SIR YOUR ROOM WAS READY AT 4PM, SORRY WE DIDNT TEXT YOU" Imagine the smoke coming out of my ears. And this was a MONDAY! Because we were only here a day, i didnt want to waste anymore energy complaining about this ridiculous room. We simply decided to take the L on this hotel. Shame on you Geneva National. Please see pictures attached, I will be also posting a video as well.

Best resort all around experience in the Midwest. All three courses are top notch well maintained and gives lots of options with their tee sets. The greens are impeccable, and the scenery is beautiful. Music playing on the range is a vibe. Hitting balls into lake como on the range is top notch. The staff is overall accommodating greeted with a smile and or a story! The cart staff and bar staff are fun, attentive, and charismatic. Food at Turf is probably the best post round food I’ve ever had! Drinks are ice cold. Prices are competitive and overall for a weekend getaway or golf weekend, it’s one of the best around!

Just returned from a fabulous stay at BAYHILL cottage. Everything was top notch! Very modern decor and comfortable surroundings. The house was so spacious with high ceilings and beautiful beams. Fully equipped kitchen was great and the huge fireplace a plus. We enjoyed drinks and appetizers at Turf while taking in the awesome view. The young men at the front desk were efficient and accommodating, even coming out of the lobby to point us in the right direction. Staff were all friendly throughout the property. The scenery is peaceful and calming complete with many deer roaming around. I would highly recommend Geneva National and we will be back!

Rooms great. We had to request room to be made up. We received confirmation text our room would be cleaned and we were very disappointed when we arrived to our room at 4pm and room was dirty and cleaning crew was gone. Should not charge almost $500 per night and not clean rooms. We ate at Hunt Club night before on 6-23-25 and it was worse experience ever. Hostess forgot to seat us. Drinks took 45 minutes. $90 steak was cold and overcooked. Horrible experience.

We enjoyed a short ride from the Chicago area and enjoyed three rounds of golf on all three courses and quality food and accommodations. The courses were in great shape, rooms were spacious and clean and the staff everywhere were efficient and very welcoming. We will be back.

A great destination for golf. The courses are first rate and in tremendous condition, and the staff is eager to please. The rooms are modern and very comfortable. All in all a fantastic stay.

I'll start by talking about my experience at their flagship Hunt lub restaurant. Ate here with a friend on a recent stay and play at Geneva National. I could drill down into the details of how it took our table 45 minutes to receive a bottle of sparkling wine, and actually place our food order upon arrival, but more importantly, got food poisoning and wound up the next day in the ER at Mercyheath Center right down the road from Geneva National, which in turn caused me to not complete my golf trip. Beyond the food experience, there were issues at check in regarding whether the room was paid for or not in advance (it was), and we were awoken early, way prior to checkout time on two occasions by housekeeping staff, when we had indicated to the front desk that we'd be staying up to check out time. What gives me extra concern in this case, was my dinner guest and I spent slightly more than $500 on the dinner, close to a few thousand total on the stay and play, and when I followed up with a summary of my concerns to Destination Geneva National Management, they've thus far refused to even acknowledge my feedback and concerns. In general, I get the sense that this resort is a volume game. Meaning, as long as enough people have good to decent experiences, they're unwilling to address, and or properly deal with the bad experiences, which is evidence of a lower-tiered type of "resort."

The Palmer Course was in fabulous shape. We were a twosome so we expected slow play. BUT A Marshall could have got us thru the SLOW group in front of us that had two open holes in front of them. Or get them moving. We waited on every hole. A few tips. The kid at the bag drop could have actually helped get our bags out of the car. One of the Marshall's came over to us (2 women) as we were getting out to putt. "Make sure you don't go on the members only putting green". We saw the sign did we get that comment because we're women? Asked the starter for any course tips. "We'll I've NEVER Played from the ladies tees!" That's it again he was speaking to 2 single digit handicaps. He let that SLOW fore some hit 3 balls each and they started 6 minutes behind. When are old men at the course going to stop treating women golfers like second class citizens. Might need to train your staff with some how to give course advise. The greens are fast & undulating. Watch for the 150 marker as a good target. It isn't hard to do this right! That's why I dinged your rating. The course was beautiful!!

We booked a stay here along with the Winter Realms event that was being hosted by the resort. In all of the promotional marketing, staying at the resort was heavily advertised. I made the booking back in December and was well aware that the event was weather dependent. Our reservations were from Feb 7-9. On Feb 5 I got a message that the winter realms was cancelled due to warm weather. No big deal, they mentioned right away that we would receive a refund. When I went to separately cancel the hotel stay, I was told that 'due to their strict cancellation policy' I would not receive my $200 deposit back. I replied that we were canceling due to the event, and if I'd known earlier I obviously would've cancelled earlier. They offered to move our reservation date, which didn't help or fit the circumstances since it was clear that there was no reopening date, so rescheduling was not a practical or helpful option. The response was unfriendly and they just stated "no refund" about 6 times. I did end up canceling the reservation and forfeiting the deposit because I was genuinely turned off by the resort. Overall, very disappointed with the customer service. They were unhelpful and apathetic. You would think that a resort that presents itself in the way that it does, and considering the amount of revenue they generate, they would be more professional. I understand the refund and cancellation policy (which is also ridiculous that they partnered themselves with an event that could be cancelled within a 2 day notice). I'm more so upset about the way it was handled by their 'guest services'. If you decide to stay here, I genuinely hope you don't need any help from guest services prior to your stay. You would get better value from a chain hotel.

Beautiful venue and incredible service for Mother's Day brunch! Each table was complete with fresh flowers and a custom placecard with the family name. Options included a variety of vegetarian-friendly items and all of the mamas were treated to rosé upon arrival. Can't recommend this enough! Such a wonderful memory.

My favorite vacation spot not to far from home. Nice 2 hour drive and everything is brand new. Staff is awesome and the food is really good. Thank me later

Checked into the resort today. We were put in the cottages (which isn't mentioned on the reservation) only to find an absolutely disgusting room. Even our 4 year old called it creepy and said he wanted to go home. Stained carpet. Severely weathered furniture. Mold on bathtub tiles. We actually were so disgusted that we went back to the front desk and retuned out keys. We were told no refund but with the cost we paid something should be done because this is unacceptable. We were forced to drive back home at that point because no other accommodations were available. Their reservation photos are deceiving. Don't stay here unless you want to pay a premium for below average accommodations!

I really wouldn't call this place a resort. We stayed in one of the King Suites near the golf course. The room was updated and clean, though it felt more like a studio apartment in an apartment building than an actual hotel. It definitely felt more like "I'm at a golf course that just happens to have rooms to stay in," instead of a fully-integrated resort property. PROS: -- The room was modern, sleek, and clean. -- The minifridge and fireplace are nice touches. -- The property offers free shuttle service to the other parts of the resort. -- The package we bought included tickets to one of the river cruises, which the front desk scheduled for us, which was nice and convenient. -- Express checkout was super easy and convenient. -- It was nice to be able to log in to our streaming services on the TV instead of having to bring a device along. -- Bathroom was large and had a separate water closet. CONS: -- The bed weirdly did not have a fitted sheet on it. It was just a top sheet laid over a mattress pad. -- The room had an outdoor porch with seating, which was nice, but it also had the A/C unit right there, which made it loud to actually sit out there. -- Walls seem a bit thin. I could hear noises from different parts of the room, either from upstairs or next door. -- The pipes seemed very loud. Even turning on the sink was quite noisy. -- Not many in-room amenities...isn't some of the fun of staying in a hotel is paying an exorbitant amount for a newer release movie?? -- Very early check-out time at 10:00am. I don't think I've ever been made to check out that early. And if you can swing a late check-out, you still have to be out by 12:00pm. -- You have to travel to the other hotel to use the pools, get coffee or drinks, sit outside by the firepits, etc. There's only one restaurant in the actual golf clubhouse, the turf.steakhouse, which did have good food and service. -- About a 15-minute drive from downtown Lake Geneva, and there's construction happening for most of that drive currently. All-in-all, it was an okay stay in a clean, modernized room. I didn't mind it, but it's not somewhere I would ever be excited to get back to or stay again.

Me and some buddies went on a Stay and Play weekend package. Stayed at The Ridge. Played each course. Firstly, The Ridge is a very mediocre facility. It's like they tried to retro-fit a 4 -star hotel within the bones/footprint of a Motel 6. It didn't work. Also, tried to call the front desk at 11PM one night and got no answer. I quit after trying three times over the next ten minutes. That can't happen (especially at a property that wants to think of themselves as 4-star. And then there was the golf. The courses are beautiful and well maintained. Greens are true, but VERY sloped. And then there was this... Our cart ran out of juice during our first round after nine holes. To make it worse, a storm moved in. I called and called the clubhouse, and messaged and messaged through their system. They kept telling us somebody was coming to get us. 45 minutes later, a few girls game out with a cart to get us (maybe they could have shown up with some blankets, coffee, umbrellas....). And on our way in, we came across a few girls trying to push ANOTHER cart that had run out of juice. We---the guests--offered a hand in helping them push. To make it worse was the indifference of the staff. Upon returned I spoke with the pro. His main concern was absolving himself of blame ("We charge all our carts when they come back in.."). Then he simply capitulated, stating "OK.. What do you want?". He left it to me to ask for a free round as restitution (maybe he should have OFFERED it up, and not left it to me to have to ASK for it?). And he never apologized. After our trip, I messaged my contact their, as well as the general customer service e-mail. I never heard back from them. No apology. No nothing. Oh, and on one of our rounds there was no snack/beverage cart on the back nine (and I REALLY needed a Gatorade). And that morning we went for breakfast at the grill, and found that they only had a few sandwiches available bc the griddle was down!!!! (GRIDDLE WAS BROKEN!?!?!? THAT'S ALL YOU HAVE TO DO IS WORK THE GRIDDLE!!! HOW CAN IT BE BROKEN!!!). Very disappointing all around. Their indifference to this experience only reinforced the laissez-faire attitude towards hospitality and customer service. I'll go to the Grand Geneva next time.

I am really shocked by the irresponsible response to the pandemic displayed by management. We booked a Stay and Play hotel and golf package in May. At that time there were no major restrictions and golf was considered a safe activity. About a week before our stay one of the our friends got sick with the fever and body aches. Covid or not we decided it wouldn't be a good idea to move forward with the trip. Although the other 3 of us were fine we had been around our sick friend on several occasions and could still be infected and asymptomatic. We explained this situation in detail to the individual we booked with, Tristan McNeil. She informed us there was a 10 day cancellation policy and couldn't refund us. I explained that I understand policies but these are not normal times or circumstances and every other company has modified policies accordingly. We were also giving sufficient notice several days prior to our trip not like it was the day before. We told her if we can't cancel that we were not wanting to lose our money and would continue with the trip but we disclosed that we have been exposed to someone that potentially has Covid. She did not object to this. We also copied Jeremy Binder on the email communication who is her associate or manager and he did not have any objections either. I just can't believe their lack of consideration and responsibility for the public health and safety of their guests. In the end we are going to be the responsible ones and not move forward with our trip bc it's not fair to other guests. Shame on Tristan and Jeremy for risking the health of guests for financial gain. We have been here before, would've stayed again in the future and have spent plenty of money at this resort. Unfortunately now another penny won't leave our pockets to go here again.

Very disappointing outcome after being excited to play the Palmer course. After 3 hours we had played 7 holes,waiting 3 deep at every tee. Embarrassing for a high end resort course. We ultimately decided to walk off for a refund. Anyway, a shame. The course is beautiful but keep 7 hours open if you want to play this on a weekend.

I'm planning a wedding there over Labor Day weekend and have very deep concerns. Honestly, I've personally planned events that have had fewer avoidable headaches I've tried reaching out to staff there to resolve this, feeling ignored. Staff. Treat every statement like you are a lawyer. Analyze every word. Because they will lie directly and by exclusion. We are on our third wedding planner right now. Started at the beginning when they misled us about the beer selection. We said this was extremely important to us. Promised the world, neglected the exorbitant price ($84 for a case of bottles! About $6 a bottle). Turns out that was her standard practice and that they count upon you being so happy with the event that you don't mind paying the extra fees. This is from that wedding planners supervisor, so if she knew about it would seem reasonable she condoned it. Then it turns out that they don't order until pretty close to the event so sorry, out of that one. Turns out their provided list didn't state that it was a seasonal that likely wouldn't be available. To her credit they did try to replace them with a bunch of bottle at no charge but these are that seem to just be lying around and easy to get. When that wedding planner quit, our second wedding planner lied to us about her experience level. When we asked her how long she had been a wedding planner she claimed 6 years. She later clarified to my aunt that she had only bee a wedding planner for 1 year but had worked at Geneva National for 6 years. That lack of experience showed in her repeated lack of attention to details and poor communication skills (such as repeated requests to not send multiple emails immediately after each other, they get missed), but for brevity we'll just talk about the tasting. Tasting was horrible, exacerbated by the fact we had family travel to come for it. It was cold....not room temperature but cold. Super salty too. When we asked about the chef, Wedding Planner #2 told us he was busy with a very large event and couldn't come out. I personally cannot believe a chef for a wedding would not be able to speak about concerns or even serve hot food. Completely unlike every other tasting I have ever been too. Between the lie (at best a halftruth, but still inexcusable) and the tasting, she had to go. They did plan repeat the tasting, it went much better, but why did it get screwed up in the first place? We had to make an additional trip (1.5hrs each way) to "fix" what should have been a routine event. And then the rooms.... In our contract we have a special rate and most importantly no requirement for a two-night minimum (crucial selling point). We get calls from guests who say they booked at a hotel in town because their quoted rates were much higher than our contracted rates and had a 2-night minimum. Because of this error, we were going to be charged for empty rooms; faced with the possibility of paying for empty rooms and having family not be able to stay nearby we are paying for rooms at that other place since many of our guests can't afford both and had to pay a deposit. So their problems My fiancé and future mother-in-law spoke to our current wedding coordinator about it, then they denied knowing about it. So someone is either lying OR they can't remember crucial details. BUT BOY ARE THEY EFFICIENT AT TAKING YOUR $$$$! Honestly, I was impressed. The last few was due 7 days before the wedding, they told us 9 days before they were taking the last payment AND it had to be done before 1130 AM because the finance person was leaving by then. This was on a Friday morning and while we wait for a response to please don't this we have to drop everything to move money around in case they didn't get our response in time. This was while we were at work. When I spoke with the wedding planner (#3 now, remember) and her supervisor they seemed shocked that I would be upset when they "made it right" and didn't seem to understand I was concerned that what would seem to be routine events in planning a wedding could not go smoothly the first time (tasting, buying alcohol, booking rooms, billing).

We stayed at 1081 Hidden Cottage Circle. We rented the entire house for our family. The bathroom floors had hair and mold on them, the end tables in some rooms were so wobbly/broken we did not want to put anything on them. The furnishings and finishes were very dated. The kitchen was the worst equipped rental kitchen we have ever experienced. Not only was it far too small for such a big house, but it had no dish towels to dry dishes, the knives were so dull they could not barely cut through cold butter, there were very few pots and accessories, there was only one oven mitt to use, there were no instructions on what to do when we filled the kitchen trash can and where to put the bags, it said there was a firepit but there was not, the couches were so uncomforable because there was a rod toward the back of the seats so one of our family sat down quickly and bruised their coccyx bone badly--couches extremely uncomfortable, we used our own wipes to clean remotes/faucets/switchplate covers, etc and our cloths came out black because the cleaning was done so poorly. For almost $5000 for one weekend, we expected much much more. We will not be staying at that facility again.

First off when you first see the grounds Beautiful and even the cottage was nice on the outside. When you got into the main door of the cottage nothing was labeled so we had to open doors to see hallways than you were able to fine your room. First when you walk into the room there were stains on the carpets. As for the bathroom the tub side was so high and no handles to get in and out and being a short person the tub side came a little bit below my hip. When I took a shower barely any hot water and the drain sucked because by the time I finished my shower the water was up to my ankles. The bed was something else, the fitted sheets did not fit the bed at all came off during the night and the pillows were not full size either. We were told there was one parking spot for each of the rooms there was not. Some of the cottages we're having a party and instead of parking in the lot we had to walk a bit to our room. I would say for 300.00 dollars a nite wasn't worth it at all. We couldn't wait to leave. Was gone why 7:30 am.

I just had my wedding at Geneva National last weekend! I was married on the Lakeview Terrace, had cocktails in the field nearby, with my reception in the Legends Room. Geneva National, especially our coordinator Katy Cook, made the stress of planning a wedding seem nonexistent. Katy was organized, full of great ideas/suggestions and most importantly very available to us! I cannot speak highly enough about this team and venue! We originally met with Pam, and she sold us on the space! Michelle was there to fix my dress as I walked down the aisle. The team works so well together and I can see why my wedding day was absolutely flawless! Aside from the amazing staff, our food was delicious and the rental company they recommended did an amazing job. Thank you! Thank you!! I can't wait to come back and visit!!

Recently played there. Was scheduled to play Trevino. Asked at pro shop if we could do the Players course. The said yes. Went to starter, got score card and was told we where clear to go. After 1st hole, we see a Marshall, he said things going good, stated group in front was part of a tourney and be done by hole 7. After finishing hole 3, another employee comes out hostile and claims we are on wrong course. Had to put dude on check and tell him we where told that we good, also explained the following 3 interactions! He then had communication on radio to head person, then said we have to go to other course since the Players is only for event players today. So we go, since we drove two hours to get there and would have just played that one to start with! As we pass the head course manager, he snarks at us that we are people on wrong course and dismisses us. Disappointing service and response to THEIR MISTAKE. acted like it was our fault. 2nd time here and prolly last as both times I thought attitude of service was negative.

We booked a Thursday in Fall and lucked out with great weather. The course was in great condition and quite beautiful. The reason it gets 3 stars is that pace of play was too slow for a course of this caliber. The ranger finally came by at hole 13 to apologize but it still didn't speed up. Also I didn't find the staff to be particularly friendly. No one welcomed, thanked or even asked us about our round. All in all, I could not recommend the club in confidence.

I golfed here for an outing and had a very good time. The course is kept in great shape. The holes have character and, overall, it's a very fun course. It's challenging enough, but not impossible. For the price, I'd like a little more (GPS carts, for example). I've golfed other courses, for less, that have equivalent services (club cleaning, etc.). Don't get me wrong, the service here was fantastic. Everyone was nice, the range is great, and the course is excellent. The problem is the rate - there are a lot of courses competing for your dollar, so you better stand above the rest if you want mine.

We have a sport membership so I play here about 10 rounds a year. I am no golfer. I hit a wee white ball with these fancy sticks. That said this is actually three beautiful courses. Each is quite different. Player: mogul/links type. Quite fun and challenging. Palmer: Classic course. Many challenging holes Trevino: my fave bc I stink. Not easy but easier. The folks here keep this place as perfect as can be from opening till closing day. Friendly and helpful are the operative words. Play 18, sit on the veranda and ponder what could have been if you bought Apple stock when it crashed and sold it at .......

My sister had her wedding ceremony there over the weekend. It was absolutely beautiful. The views were breath taking and the staff was very accommodating and helpful.

My family and I rented a villa for Easter weekend and had a really nice time. We don't golf so I can't comment on that but looking out the windows at the golf courses was really beautiful. We were only there one night and mostly spent our time running around Lake Geneva so I can't say too much about the staff and the accommodations. The rooms were all very clean and I really liked those black out blinds. I kind of want them for my room at home. Everyone had a good time playing ping pong in the basement. Definitely recommended for a family get together.

**This is an edited review** I originally wrote this review based on an experience I had while trying to tour the club with my family. I have since toured the facility and can give an accurate review of GNCC as compared to other country clubs in the general area. First Impression: Long in the tooth. Any where you look - walls, lighting, decor, fixtures, carpeting (really bad), it is very evident that this facility has been neglected for quite some time. Bottom line, she hasn't aged well. In my opinion, you join a country club for three primary reasons: Golf, Social / Events, and Business. By business I mean you have an upscale facility to entertain/dine/drink with clients and colleagues. Let's examine these three as it relates to GNCC. Golf - To be fare, I didn't golf there because its February. They have three courses to choose from. I'm told they're nice. Socializing and social events - They boast a calendar not unlike most country clubs... Member Guest tournaments, holiday mixers, music on the veranda, etc. I don't feel they offer anything unique vs any other club. They do not have a pool or tennis on site. You can (for an extra fee of course) use their other resort property that's like a mile down the road. If I'm golfing, I would prefer that my family is near the clubhouse enjoying themselves, not at some remote location that costs extra. Business - This is a non starter. Every other country club that I toured is available to their members 12 months out of the year. By available I mean the facility, bars, restaurants, etc are available 12 months. Not Geneva National. Once the golf is done for the year, you don't have a place to take your clients for a lunch/dinner/drink. The only thing you can access (outside of planned events) is the gym (I wouldn't call it a gym) and pro shop. Part of the value of having a country club is again, an upscale and non public place to meet with business associates. Only having access to those services during the golf season is short sighted. Identity Crisis - Is this a private club or public facility? Well, GNCC would like to have their cake and eat it to. They like to point out during the tours that "here's the public lockers/pro shop/facilities" and over here are the "member". The reality is this. Revenues are down across the industry, no secret there, and GNCC is obviously trying to combat that. However, I don't think you can exist in both the public and private worlds. In summary, pretty long in the tooth, comes up short on services/availability, and the whole public/private thing.

Played here a dozen times or more over the years. Great spot! Played last week, I was the only patron in the whole with a mask!? A couple of the servers had masks, no workers in the pro shop certainly none outside. Big groups of guys in the inside bar hugging / horsing around like nothing is going on? Hard to be the fun police at Geneva National. Covid is real. You don't want it. I don't want to get it from you. Wear a mask at least inside!

You can't claim to be a "resort" course and not have GPS in carts. Pony up and spend the extra money, just like I splurged to play your mediocre course. Pace of play is a tough concept to grasp, so I don't blame the pro shop for not being able to get the round under 5.5 hours. Having 3 groups on a par 3 allows for plenty of time to walk off the yardage.

Do incredibly angry!!!!! Drive two hours to see the ice castle and was told upon arrival they closed at 5:00 for the day. We purchased tickets and everything. The inept person informing everyone shared with us it closed because the ice was "slippery". Well no sh*# ice is slippery! It's implied. We were also told a text went out. Which we didn't receive because we were driving. My family doesn't make it a habit of checking texts while driving. When I explained this Shauna who was one of several bad news bearers told me "You should have checked your text or email." I explained I was driving, and she said "Well, you should have checked it." So apparently Geneva National hires and employs people who believe one should endanger themselves and those around them to check a text and an email while driving! Where's the negative star choice. You suck Geneva National!

3.5 really. The ceremony was very pretty and the lighting was pretty amazing. The reception was fun and entertaining. I know a lot of little things have 100% to do with the bride and groom and their choices, but as a venue it was pretty on par with every other place. I was part of a large and lavish wedding located here. Over the top and luxurious. The coordinator that worked for the venue was very good. She was calm and kept a very high strung group of people on their games. A couple negatives. After the ceremony all 200+ people had to walk outside and around the reception hall to get to cocktail hour. It was cold, rainy, wet and slippery... The coats that the guests checked at the ceremony were brought to the reception hall as well....so you had to walk outside without your coat as well. The server at the reception spilled many glasses of wine while pouring at the head table and placed an entire glass of champagne on a folded up napkin, causing it to spill. We also stayed at the Inns.... That is a 3 out of 5 place. The rooms are decorated in pale wood, hunter green plaid and pale blue... Like walking right into my grandmother's spare room. Spacious rooms and big beds. Small tv, no air floor, very dry rooms, windows broken and fell out of the sill. For the price of this place I was expecting top notch.

The two courses we played (Palmer and Player) were good tracks, but surrounded by houses. I guess it was expected, but it does detract to a certain degree. They were good layouts, but what I remember about this place was that i was glad I played there, but didn't see a reason to return.

WOW. What great courses. We played all three and stayed overnight for the "Stay & Play" package. As another yelper has mentioned, some fairways are lined with homes/condos. This is to be expected on a golf course in Southeastern Wisconsin. There are actually only a handful out of the 54 holes that have homes, with the majority of holes winding through old growth forest reminiscent of the Kettle Moraine area. Drainage is wonderful on this course as well... we played during the early season with rainstorms that completely saturated the course one late afternoon, but the next morning there was no standing water. I would recommend any of the three courses to any level of golfer, lower handicaps will appreciate the plentiful sand and water, as well as the length. Price is pretty steep, but again, this is to be expected in the Lake Geneva area. Clubhouse is nice, food is good, courses are great. Can't see how anyone could give this place anything less than 5 stars.

Played three rounds of golf. Lovely courses...first class. But poorly managed. 5 1/2 to 6 hour rounds. Rangers were worthless. Told us that this is "weekend golf" and we shouldn't expect otherwiau

My husband and I had an amazing wedding experience thanks to Geneva National Resort! We had to our wedding from out of state, but our coordinator, Pam, was responsive and helpful even from afar. Email correspondance was easy and fast. She has experience working with many local vendors and helped us select reputable vendors, which we appreciated. We chose to have our wedding in the Legends Room, which has a gorgeous wrap-around view of Lake Como and the golf courses. The space was large enough for our 150 wedding guests, and we had room for a large dance floor, two bar stands, and a photobooth. The resort allowed us to use golf carts to navigate the grounds for wedding portraits - my feet were thankful! The food was delicious, and we were able to customize our menu due to our guests' dietary concerns (nut allergies, gluten intolerance, fish and seafood allergies, etc.). I only wish that they had offered coffee to all the guests after dinner - only a few guests knew to ask for it. It was easy to set up payments with the billing department, and they emailed us before charging our credit card on due dates. All interactions with staff members were positive, both before the wedding and on our wedding day. The bridal suite (within the Legends building) is gorgeous in our "getting-ready" photos. The resort staff waited until ALL guests left before tearing down the tables and decor, which was very nice! One note to couples who would like to get married on site: there is a ceremony venue right next to the building, which is very convenient! We chose to marry in a church and only have the cocktail hour and reception at Geneva National. Thanks so much for a wonderful day!

It's a great place. Excellent courses and beautiful grounds. The service matches the expectations.

Great golf facility. I drive up from Chicago to play a couple times a year. Just one problem. The elevator in the clubhouse has not worked for years. The employees actually laugh about it. What a shame---at those prices you'd think they could fix the elevator

I played Trevino this past Saturday and was impressed with the condition of the course, but specifically the new Billy bunkers. They were in great shape and with all new sand. We also ate at the Grill and had a nice dinner. The chicken tacos were excellent. Nice selection of beers and cocktails, I would highly recommend.

I stayed at the hotel and played all 3 courses. The hotel ambience is perfect and our stay was enjoyable. However the courses are poorly run. On two of the 3 courses we waiting on nearly every hole. 5 plus hours one day and 6 hours another day. And the worst part is that the staff accepts it as normal, telling us it was our problem for not playing earlier or later. I will not play here again.

Beautiful location and extremely friendly staff! Great place for friends and family! The staff is very accommodating and helpful. The grounds are kept up nicely. I would recommend becoming a member and checking out the semi private golf course. My husband and I live within Geneva National and absolutely love it. Safe, friendly neighbors and there's always something fun to do!

Terrific courses but absurd prices and 5 1/2 hr rounds. Too much going on at this development where the course has to subsidize the awful real estate investments. People can't move out of there fast enough

Great course . I hit a hole in one , it was a big accomplishment to me and the clubhouse said they would send me a plaque . I never got the plaque , called multiple times and still no plaque. Terrible management.

Gorgeous course and excellent service. There was no lack of beer cart girls roaming the course with libations. Also, the food in the clubhouse is very good. We had the buffalo shrimp, and a wood fired pizza. I recommend them both.

I played here this past weekend. I've had better experiences at local public courses. The bathroom at the turn was abysmal!! I cannot go on as it is too disgusting. The turn was sooooooo far away from the clubhouse, there were no alternatives. Also, for the price you pay, they should have GPS on the carts. It's ridiculous to be 2012 and not have GPS. Geez, get with the program!! The play was slow and the rangers didn't seem to try to speed it up. Probably not on the list anymore.

Buyer Beware. I wish I were writing a 5-star review as I am for all of my other vendors. I decided I needed to be truly honest about my experience to help future brides and their families. I hosted my "mini-destination" wedding (from Chicago) at Geneva National that included golf, staying at the inns, use of the outdoor Pavilion and Grand Ballroom. The service we were sold on was not the service we encountered. I want to be clear that I think you can have a great wedding here if you're either A) up for the challenge or B) have a wedding planner/coordinator who will deal directly with their staff. We had a lovely wedding, but it was beyond stressful and ultimately, I wouldn't recommend the venue. Although a stunning space, Geneva National seems to embody a mediocre staff with high turnover. I had heard this from two friends prior to booking it, but figured things had sorted out. We initially had Jenna as our wedding coordinator. She was wonderful as the earlier reviews suggest. When she left the venue, we were placed with someone new. While she tried very hard, she wasn't detail or solutions oriented leading to details falling through the cracks and unnecessary stress. When I expressed my concern to the director, I had to "prove" my issues by providing emails and any written proof on multiple occasions, which I found to be completely inappropriate. In using their golf services, reception venue and inns, it's safe to say that each piece acts in a silo making it nearly impossible to have a seamless event. I had to follow up a minimum of 3x on every single detail. No matter how many times I confirmed it, they had either taken the wrong notes or not included the proper person. As an example, we rented 4 Inns on the property. It took me TWO months to get a hold of someone to pay for our rooms up front. After two months of unanswered phone calls, voice mails and emails via the Inns manager and our coordinator, they tried to charge us unnecessarily for unused rooms due to their poor notes and response times. The venue comes with a wedding coordinator, which is a major selling point. Unfortunately, that benefit did not come to fruition for us. Their coordinators don't have the staffing to support proper set-up and execution. The week of the wedding, we ended up having to pay to have a day-of coordinator come up last minute because it was clear the Geneva National coordinator was in over her head. Our hired coordinator ended up setting up our venue (which she was just meant to be a back-up) while the Geneva National coordinator was showing the reception room to another couple. Saying the Geneva National staff is a nightmare to work with is a severe understatement. Aside from that, we couldn't get into the inns for 2 hours after our initial check-in time. AC was broken in one inn and their fix was to open all of the unscreened windows, which lead to a plethora of bees in the house and bee stings. The food was mediocre at best. Overcooked mahi mahi and rubber filet is not what we had at our tasting. Lastly, the 8 sets of the gold flatware we rented were lost/stolen/thrown out in which Geneva National expected we pay the bill. The issues were solved, but not without intense phone calls, proof and long discussions. Buyer beware and just make sure it's worth for your event. I wish I could say it was for ours.

My husband took me here and boast of this place. It didnt disappoint! the best golf course ive ever been to...as of now. lots of wildlife, i have seen deer,crane,turtles,etc. Cool ground speakers and very well maintained area. The best golf carts too. Love this place, good people and good stuff for shopping for golf outfits.

If there was a category for no stars, I would choose it. Over a summer July weekend, we hosted a wedding event at Geneva National Golf Club for 275 people. While the facility is lovely and the grounds are beautiful, the service lacks professional grace, expertise and this is definitely nothing compared to the Grand Geneva down the road. We should have held the event there. We booked rooms at the Geneva Inn; we catered food from the site; and we sub contracted linens, stage, etc all through the Club. To say that we were disappointed, let down and completely disgusted was an understatement. After paying over $30,000 in expenses we followed up with the facility to discuss the overall lack of professionalism and missing contracted items and personnel that resulted in a messy event with lots of stress and frustration. Our wedding event coordinator on site had no communication tool day of event-we had to struggle to locate her during the event as well as during the pre event set up. Our cake pops (all 280) were not placed on the individual place settings. Our guests who braved the 85 degree plus heat had no refreshments waiting for them at the ceremony site as contracted. The event planner from the Club was nowhere to be found and not aware that it had not been done. She never followed up. After searching for high and low, yelling at staff to get her down to the site, our water showed up pitcher by pitcher for 280 guests. The catering manager came out with bottled water but at the end of the day, we had contracted for a lovely refreshment stand under the awning with my calligraphered table tent card to be placed. I have no idea happened. Our stage for our wedding was never set up on time--3 hours late. My mom-the mother of the groom-didn't have her hair done or her make up done. Instead we wasted three hours of getting ready time for my brother's wedding yelling at one another about how we were behind schedule. Our stage was nowhere to be found and it wasn't until we drew attention to it that the event planner realized it wasn't there. NO follow up. No professionalism yet again. Every single thing from tea lights to candles to cake pops to refreshments-nothing was done as contracted. If you are into paying a lot of money for a low budget operation then this is your place. But the lack of professionalism tells me they are a golf club but not an event facility. Definitely not worthy of a wedding. Poor poor performance. At game time, as I write this, the facility credited me a lousy $1300 which doesn't even cover the service charge. The service was ridiculous.

Don't go to the restaurant if you're not a member. The food was fine. Pretty basic golf course type sandwiches for lunch. But we waited over an hour and half to get our food. We had to flag down the server and ask him when it was coming after we hadn't heard from him for 45 minutes. They comped our meal, which was appreciated. But afterwards, we were told by a neighbor that they had had the same experience there. We were told they serve the members first - I have no way of verifying if that's true, but I can't figure out why they were so behind on a Sunday at 1:00 in the afternoon. The lunch room was far from full.

Geneva National was the first venue I looked at for my wedding and the moment I pulled into the resort I knew it was where I wanted to get married. The grounds are so well kept, views are breathtaking! Rehearsal dinner at the hunt club was delicious and the Inns were incredibly spacious and convenient! Special shout out to Pam who kept completely organized through the entire process and coordinated everything leading up to and day of the wedding. She made the process much easier for us! The venue offers monthly payment plans which was super helpful. We reserved the grand ballroom and the Lake Geneva room.. I would suggest anyone to do the same! Having all that space was amazing- allowed us to fit in a photo booth, cotton candy cart, another bar, comfortable seating by the fireplace, and have access to the outdoor terrace. If you're considering Geneva National, id choose it! Highly recommend!

DO NOT HAVE YOUR WEDDING HERE. The venue is beautiful, but the staff is incompetent. After months of planning, we found out that the wedding coordinator had not ordered what she had committed to with only 2 weeks to go, overcharged us thousands of dollars, wrong food was served, she left early on during the reception, personal property missing that was supposed to be secured during reception. You do not need the stress that this staff causes.

Played the Player Course (excellent, challenging.) One of the better courses ive played in the midwest. Also played the Trevino Course which was excellent as well, not as scenic though. Clubhouse is great there and overall its a great golf experience. Got a group rate for around 80 per round which i would recommend.

We played yesterday (10-18-13) and had made the tee time thru Golfnow. The staff in the pro shop were not very helpful, printed off our pre-paid receipt and said there you go. We were left on our own to find the cart, driving range, etc. We went and got our cart and there was no employees there, so we took the cart to our car to load up our bag and change shoes. Soon after a guy came driving up in another golf cart yelling at us for being in the parking lot, saying there is a liability. Well, if you had enough staff working, maybe someone would have helped us and told us we could not go out to the car in the golf cart. The starter (12:38 teetime) and ranger were very nice and polite. The course (Player) was in good shape, but the whole place seemed a little snooty and everyone seemed to think they were better than everyone else. I will not take the extra drive to go there again when there are courses just as good and with a friendlier staff.