GENJIGO

Ordered here on UberEats, got the wrong order (even though what I ordered was right there on the receipt correctly). Tried to get something done about it and they told me there’s nothing they could do. So, because their employees cannot read I had to toss away my food along with the $20 I spent. Do NOT recommend!

Wish I could give 0 starts. Today I placed my lunch order at this location typically 1-2 times a week. This time I had almost no rice in my bowl. I called to complain and was told that I could get a 10% discount, which would’ve equaled to .64 cents. I asked if I could bring the bowl back for a full refund and was told no. The “manager” I spoke with even recognized me as frequent patron of the restaurant and still did not try to better rectify the situation for a LOYAL CUSTOMER! Totally RUINED my lunch break and was a COMPLETE WASTE OF MONEY! They will never get another red cent from me and I will spread the word to my downtown coworkers!

This is how my yum YUMM sauce came from ordering take out I almost puked

I was greeted at the counter by Daylan. He helped me figure out my order. The chicken double bowl was a large portion. I was pleasantly surprised. I love the ginger sauce. I’ll try the yum yum sauce next time. If you order a double bowl they give you two containers of sauce. I would imagine they’d be happy to give you one of each. What I liked most about this place was the good old-fashioned service with a smile. Thanks Daylan. They’d better try to hang on to you. You’d be hard to replace.

What an amazing concept: Japanese steakhouse to go! Friendly staff. Delicious food. Large portions. Definitely coming back!

We had meat mixed in with tofu bowl which is completely unacceptable. It’s a violation of our family’s religious practices and that level of cross contamination should not happen.

Did not receive yummyumm sauce with my order I order 2 chicken and steak bowls w/ brown rice I live on the west side and was passing by the restaurant decided to stop and get food b/c had not had it for a while was not able to go back and get the sauce this meal cost me $49 with tip and couldn't enjoy it because it was dry

very polite staff. clean fast courteous service yum yum sauce to die for !!

What an amazing concept: Japanese steakhouse to go! Friendly staff. Delicious food. Large portions. Definitely coming back!

Great food, ample portions as well as fast service. Highly recommend for a quick meal!

Trying this for the first time, I absolutely love it. Take out hibachi that is good quality and reasonably priced. The salad was very good and the dressing was even better. Can't wait to go back.

It definitely felt like fast food hibachi but the price was not worth the quality of food. Service was average