Georgian Court Hotel, WorldHotels Elite

Excellent service throughout - booking, check in, and staff. The room was super clean. The shower was exceptional. Loved the Nespresso coffee. Pillows, always important for my family, were comfy. The location is top notch. Price was reasonable for the city. The only drawback was the sound insulation, as the walls seemed thin, and we could hear our neighbors, and noise from closing doors. Nonetheless, we are grateful for the overall experience.

Great Hotel with good service. Check in and check out was swift without any problems. A little more information could be given at time of check in (e.g. location of gym, sauna etc.). But I did not mind asking for it myself. Luggage Service was provided right away. Room was clean and modern. Big windows for light. It was even possible to open one side of the window a little which was great to get some fresh air in the room. Sauna and pool were empty early on the morning and user-friendly. Breakfast was good to, à la carte with very attentive staff who even remembered my preferred drink in the morning after the second day. We also went for dinner. The food was good as well and the staff friendly. They were just a little to fast. I almost had no time finish my sentence and they were already gone a couple times even then wehen I had another question. So I always called them back but they kept beeing friendly so that was okay too. I would definitely book again if I ever have the chance to come to Vancouver again.

Great welcome from start to finish with reception team. We were jet lagged when we arrived at 2pm. Our room was ready and after a shower we had an early dinner in the Italian restaurant downstairs and were literally blessed to have Megan look after us. We dined many nights in the restaurant and enjoyed every evening thanks to Megan. The breakfast ladies were equally professional in the mornings. Worth mentioning on our last morning the male waiter took my plate while we were still eating from them!?. The rooms are well appointed and many have amazing views of the BC Stadium across the road, overall, five stars for a lovely stay with excellent staff. Great location too!

The rooms were decent but not for the price. The hotel is pet friendly for what they say is $40 per night but it's actually $47.67 per night! The hotel has 12 floors, we stayed for 4 nights and there was only 1 working elevator the entire time with " no public access to stairs" so you're basically trapped on your floor to watch elevator after elevator pass that is full with your dog that needs to go out. Very, poor

We have not yet checked into this place but received a fraudulent message with the exact details of our travel plans, our personal details and asking for us to make a payment to the hotel, again, for a second time but said that it would be a preauthorization. Be very careful of being contacted by people claiming to be from the hotel. It was very convincing as the person knew everything about our travel plans. Very eerie.. I'm not sure how my information given to the hotel was released but please be very mindful of being contacted by people claiming to be from BWG (Best Western Group)

Our experience was wonderful! Clean and spacious room, quiet atmosphere, very attentive staff. Due to construction, we were given a room facing the other side that was very quiet. We asked for a kettle and had someone bring it to our room right away. The sauna and hot tub added to our experience. We would definitely come back again!

Stayed here to see a concert, great location. However, the toilet was NOT clean; there was old urine on the seat, under the seat and all over the back of the lid and toilet. The toilet seat was loose and slid when you move. The soap dish was full of water and soap from the previous occupant. And there was a smell on the pillows almost as though they had not been cleaned. But, the location was great for venues downtown.

⭐️⭐️⭐️⭐️⭐️ – A Downtown Vancouver Gem||I love staying at the Georgian Court Hotel. It always reminds me of living downtown Vancouver — everything is so walkable, and the hotel adds all the thoughtful touches that make a stay feel special. From the in-room yoga mat to the Nespresso machine and even the umbrella (always helpful in Vancouver!), they truly think of everything.||Whether I’m here for business, meeting up with friends, or just enjoying the city, this hotel is always a reliable and welcoming choice. Five out of five!

I stayed for the third time, and I liked the simple and spacious room. It's very clean and the sofa by the window is comfortable to sit on. In the bathroom, there were hair irons and curls in addition to the hair dryer, so grateful. After 10 pm, it's quiet, and the bed and pillows are comfortable to sleep in. The coffee in the room is quite strong and delicious. Tri it! I want to use the sauna and jacuzzi on the second floor, but I forgot my swimsuit, so I want to try it next time. The restaurant on the first floor is crowded on weekends, so I recommend making a reservation. The hotel is conveniently located and has coffee shops, restaurants, and bars nearby. I will be staying here again.

Stayed here for a few days and the hotel exceeded expectations. We got upgraded to PH which was super nice. The hotel has a hot tub and a sauna, an underground parking, and a nice restaurant. Our room was clean, quiet, spacious, and had everything you could possibly need. The bed was really comfortable! It goes without saying the location of the hotel is perfect and is within walking distance from the coolest sightseeing and restaurants in Vancouver. Only reason for 4 stars is that it seems a bit dated (still very nice) and there's no water / snacks included (you have to run across the hallway to fill glass bottles with water). I'd totally stay here again.

We had the best stay on our trip a few weeks ago! The room was clean and quiet and the staff was friendly and accomodating. Highly recommend!

Small but well staffed hotel! There are only two elevators so if a big group comes in you might have to wait in line to go to your room- but we had a great time regardless, helpful staff and nice accommodations for what it is. I love bathrobes and they have them haha. Honestly the door to the room doesn't block out that much noise but it's nothing terrible. Tip: if you need an ATM the hotel next door has one.

I would highly recommend staying away from that hotel. Huge red flag on the junk fees. The rooms and hotel were ok, nothing exceptional, clean but similar to most hotels available in tourist areas. My big issue and the reason I put one star is the amount of extra fees they add at checkout but never disclose at the time of booking. They add marketing fees and other charges on top of the daily parking fee which were never listed anywhere at the time of booking. They add an extra levy parking fee for each day and a marketing fee for each day as well. It means that the parking daily parking fee they disclose at the time of booking isn't what you will be paying and the Marketing fee is simply a junk fee to pay for the company's commercial costs and nothing to do with the room or service. The hotel basically advertises low rates on sites like Expedia but increases the bill at the time of checkout when there is nothing a customer can do. It adds a lot to the original booking price and the manager I talked to at the hotel about those last-minute fees kept trying to convince me they were taxes which I know for a fact they are not. The hotel isn't in a great location and is not safe so I will stay somewhere else with my family and maybe not stay at a hotel in Vancouver at all after seeing the absurd amount of MRDT and "Major Events MRDT" taxes added to the bill by British Columbia.

The property is located in downtown Vancouver and we were able to walk to most places. It is literally right across from the stadium, so I'm not sure if it would get super loud during events. The hotel itself was nice, even though we saw a sign saying they were working on the second floor. The room was clean, and I liked almost everything except for the bed - SO UNCOMFORTABLE! I don't know that I've ever experienced such an uncomfortable bed and I'm honestly not that picky. Also, we were there on a Saturday morning, and at around 10am, I kept hearing kids in the hallway right outside my room. My husband stepped out to get water and said it looked like the house cleaner was cleaning a room while her kids played in the hallway. I appreciate the hotel allowing employees the flexibility to bring their kids, but they were a little loud. When we left, I realized I left something behind and tried to call several times to figure out how I'd retrieve it. I was on hold for over 15 minutes - crazy to believe that the front desk was THAT busy. Kind of frustrating! Overall, not a terrible experience, but I don't know that I would choose to stay again.

Room was clean, pretty and had a decent view of downtown. We were really close to everything and the staff was super helpful. There is a jazz bar called Frankie's attached to the hotel. If you would like to go there make sure to make reservations prior to the night of. We unfortunately weren't able to get seats. If they do sell out there is another bar that does live music just a short walk away called Guilt & Co. and it was fab!

While it allows pets, the hotel does not have its own pet relief area. The area is a public grass lot (and muddy) 2 blocks away. Not at all friendly in the rain and cold of Vancouver.

Could easily stay here for a week. Spacious, well-appointed and clean room, awesome walkable location across from the soccer stadium, friendly staff and convenient restaurant/bar. 9/10 for me - could be 10/10 with a slightly larger bathroom vanity and more lighting in the space overall.

While I was eating a salad in the lobby, Mauricio did a magic trick and pulled an avocado from his pocket then proceeded to cut it for my meal. He anticipated my desire without having to say a word. Does it get better than this?

This hotel is fantastic! There are so many great aspects of this place. First, my view from the room was excellent as I felt like I could reach out and touch BC Place. Which leads to another great thing about this hotel: the location. It's right across the street from the arena and down the street from lots of bars and restaurants. The glass refillable water bottle was a nice surprise. It's wonderful that the hotel is providing free water and not with plastic water bottles. I definitely took advantage of that! The shower was great with the rainfall head and also the wand. The cute little extras like the door knocker and the wooden key cards make this place very special. Everyone was very friendly when I entered and exited the hotel. I will definitely come back next time I am in Vancouver!

We could not have picked a better location for a week of exploring Vancouver! The Georgian Court is just a short walk away from so many Vancouver gems and it is definitely the place to be if you're visiting town for a Canucks game. The arena is just a short ~5 minute walk away, practically just across the street! Gastown and Chinatown are both only a short walk away as well and there are so many delicious restaurants and cafes right around the corner. You can also pick up the Canada Line or Sky Train nearby so this makes for a perfect location to explore. As far as cleanliness and comfort goes, this place was 10/10. The bed was so cozy and the showerhead in our bathroom was delightful. I would highly recommend this hotel to anyone staying in the Vancouver area!

Lovely hotel in the heart of downtown. Giving it 5 stars bec it was a breeze to check in, customer service is not a hit or miss, its in the heart of downtown, 7/11 and other resto are a few steps away. What's more, they provide excelkent coffee (newpresso) and tea in the room. Couldn't ask for anything more.

Good location and I was super happy they let me check in a little early since i was exhausted from my journey. Staff is friendly, Beds are comfortable, room is clean and well equipped and the coffee machine in the room makes delish coffee!

This place is really nice. It was clean and nice. I wish their hot tub was bigger though and I wish you didn't have to use the keycard to enter everything (elevator, gym, hot tub, etc.) But overall, it was really nice.

I booked this place while I was on Hotwire. It was pretty decent price for the location of this hotel. They do charge for parking. Check in was quick and easy. The room was pretty nice and clean. We had a view of another hotel next to us which wasn't too bad. They had great amenities and free coffee in the room. Bed was comfortable and the wash room was pretty and clean. They do have a wall of fame pictures of famous people who had stayed at this hotel before. We were able to walk to Chinatown area from this place. Also a lot of restaurants in the area for walking distance. It wasn't a bad walk at all.

Everything about this hotel was great! -Spacious room -Location was walkable to everywhere we wanted to go -Well-stocked room (hair straightener, curler, band-aids, emory board, umbrella, yoga mat all came with the room) Definitely recommend

Nice hotel and well area. Service was good if not superior with very high marks for quietness and extremely comfortable beds.

If you're looking to spend a hefty amount to stay in downtown vancouver, I recommend booking Fairmont, or Paradox instead of the Georgian Court Hotel because it is relatively the same price for a better stay. The interior of the hotel was nice and staff was helpful. Though I was told a different amount. I paid $1200 for two nights and was told it would only be $800. Take note of taxes as well!

I am very disappointed with my stay at the Georgian Court Hotel. We had waded through hotels and settled on this one due to the 4.4 stars and closeness of the hotel to the venue. The pictures are stunning, but the reality is not. It's not a seedy hotel and it was nicer then other hotels by appearance, but cost I expected less issues for the price paid. I booked this hotel months ago. Arrived for check in and there are 50+ people lined up out the door waiting to check in, and it was arduous and long in a cramped space. I booked to have a girls night (and Elton John of course) in a fancyish hotel with my graduating senior and my mom. The website made it sound heavenly. As I'm checking in the guest service advise us it's an additional $30 to park in the underground and I did question it but let it be after being advised that I should essentially be grateful because others pay $800 to park in it. No idea why that was relevant. We go to park our car and there is not one single parking spot left. Thankfully my mom had a friend a few blocks away that let us park. They have no idea if there is any space and keep charging it. Thankfully I was able to get it waived due to non use. On the day of check in they text you asking that if you have requests just reply. I replied "Is there a possibility of having some extra pillows put in our room" I got a reply from Arvind saying "Yes we can do that for you". I have a back injury and they were important. While checking in I ask if my pillows are in the room. I get told no because they don't assign rooms until check in. Which is fine but unclear why the offer was made and not followed through on. I didn't get my pillows until 11:30-12:00am. We get into our room and realize it is not sound proofed really at all. We spent our night listening to people get off the elevator or be loud in the hallways. I go to open the window for fresh air and I get it open, only for the entire handle to come off; then quite the struggle to put it back on so I could close the window. The room was dusty and had crunchy stuff near my pillow where I hadn't even laid or sat on yet. There was crumpled up toilet paper shoved inside the open cabinet. It was also not the spacious room that was described. We came back to the hotel after the concert to a card saying sorry for my troubles, we'd like to upgrade your check out until 1pm on us (when they could have just given me the pillows I asked for when I needed them and half my problems would have been solved). When I checked out and mentioned my concerns again I dealt with Arvind in person. Asked some questions re: being told they could do something they had no intention of doing until I spoke up. To their credit they did give me a 20% discount. But I'd have rather had an amazing stay. For the original booked price of $350 a night I was honestly expecting a bit better service for the price.

Nice Boutique hotel right in downtown Vancouver. Small lobby area but they also have a bar restaurant as well. There is a nice fireplace in the lobby as well. You need your room key for the elevator. There are two elevators and they seem to work pretty quickly. I don't remember waiting too long as I was on a higher floor. The rooms are nice. Spacious, modern and clean. Hardwood floors which is nice and large picture windows. They still had a smaller window to open as well. Walking distance to tons of restaurants and shopping.

Great hotel with great staff. We stayed only one night before going on the cruise. It's in arrest area to experience Vancouver. I'd go back next time.

We stayed here for one night - Saturday. It was an enjoyable stay. The receptionist was very informative as we asked a lot of questions on how to get around. She also gave us a quiet room which I really appreciated. The room was spacious and modern. We LOVED their slippers and were actually contemplating on purchasing. Frankie's was pretty hoping' when we returned from a late dinner. We had an early morning so we didn't check it out. We did have breakfast there and it was pretty decent.

Very nice, quiet, boutique hotel located downtown across from the stadium. The rooms are very clean, and they are pet friendly, with a 24/7 business centre. The Italian restaurant Frankie's is very good and I recommend. ( see separate review ) I really like their bath products, but they have large bottles in the shower, not small ones you can take ( besides the lotion ) which is unfortunate. The showers are really good. Rain shower-heads which are my favourite! They also provide nice comfy robes and slippers. The beds are comfy, and the rooms a decent size. The floors are not carpeted which I prefer. They have a business centre on the M floor, along with a very nice ladies powder room. You can often get a good deal on Priceline or Hotwire.

I normally check yelp before I book a hotel but my husband booked this time, I'm glad I was too busy to do my usual yelp "preview" or I might have vetoed this place. We found this place to be just fine. Rooms were clean and modern. We found the price reasonable for a nice hotel in the downtown of a typically expensive city. Loved their eco-friend policies like having glass bottles & filtered water stations on every floor & big bottles of toiletries instead of the minis. Would stay here again, for sure.

I booked this hotel for February 7th, 2022 to February 12th, 2022. I found this place because I was originally living in a dump of a hotel. Upon arrival, the hotel sent me a text informing me of my reservation, check-in and check-out times, and the hotel amenities. I was greeted with a hello and a smile. Because I checked in at 11am with a request for the highest floor to avoid noises, I had to wait 10 minutes for my room. The lobby was nice, my room was well cleaned and my room view was of the British Columbia Place Stadium. Besides the sirens, the noise was to a minimum. I found the area safe and there were restaurants within walking distance. There were also taxis parked outside the hotel for convenience. They allowed me to checkout early (4am) for my 6am flight which was great. I definitely will be staying at this hotel again during my next Vancouver visit and will be recommending this hotel to friends and family.

The Georgian Court Hotel was a great find in Vancouver, Canada. It was surrounded with things to do downtown had a great spa/ gym that was very clean and secure parking. Most hotels I have stayed at offer small grab and go breakfast items but this hotel welcomed you and invited you to stay for one of the best getaway vacations. Thank you for the great first impression Canada.

We had a great stay here at the Georgian Court. The staff are super nice and the rooms are very cozy. It's located in a great spot downtown close to a lot of shops and restaurants. I definitely would recommend staying here especially for a sporting event.

This hotel is simply beautiful inside and out! Nestled comfortably in the heart of downtown Vancouver surrounded by the amazing scenery of this beautiful city and it's vibrant Vancouverites! Checkin times are usually between 12-3, if your priority is higher you might get your room cleaned and prepped earlier. The front staff are so helpful and courteous in their dealings with guests. Our room was very cleaned, neatly organized! Being a bit of a clean freak I especially appreciated this. So far, my stay's been nothing but pleasantly wonderful; all smiles over here! I'd stay here again the next time I return to this lovely city. Stop here for a rest while exploring VanCity!

Excellent hotel. I came here back in 2003 and it was excellent then, and its still spot on now! Its the perfect "boutique" Hotel with great service. The rooms aren't the largest, but there is a fridge and all the basic things you need for a nice stay. Stayed on the 10th floor and used the yoga mat and the bath salts provided. I would have given them 5 stars but there was some confusion on the shuttle service to the cruise ship. The front desk wasn't providing me with much reassurance, and I felt like I was going to have to take a taxi. The shuttle did show, much to our relief. Oh and EXCELLENT wifi!

We had an Alaskan cruise that was porting out of Vancouver, and we wanted to drive up the day before our cruise. After looking around and debating the pros and cons of booking a hotel at the cruise terminal vs elsewhere, we decided why not go back to the hotel we last stayed at the last time we were in Vancouver, so we ended up booking here again. I was nervous that we were going to get a room that wasn't on the same floor that we stayed the last time we were there (our first time, we got to stay on a floor that had the rooms recently renovated and we loved the new layout). Although our room was on another floor, I was happy to see that the room was renovated and just as the last time I remembered it. I believe we were on the 3rd floor, and and the nice part of being on that floor was that we got a small balcony to sit out on. The rooms - very spacious with lots of room, with a modern look. I love the small sofa lounge with the marble table that's next to the window. We had a great view of BC Place. Beds were comfortable. Very clean. The bathroom - this is the bathroom of my dreams haha: perfect mirror with lighting, marble shower and rain showerhead. Seriously, best price for amazing rooms! Would totally stay here again.

The hotel seemed like a lovely place with lots of room and close to things to do. The room was full of cute things like tampons and hair spray, flat iron and hair dryer, and shampoo and conditioner that is enough for a girls long hair. The down side is that staff can be kinda unhelpful when you need something. Granted we came back late Saturday night and asked for toilet paper but we never got it. It was a room with 4 girls and less than a roll of tp... We asked a second time in the morning and never got it. Stole some from house keeping and got scolded cause we were checking out that day. It wouldn't stop me from going back to them but it weakened my experience.

Pros: the location is great and the rooms are spacious Cons: customer service is sorely lacking. Knowing that I had elderly people traveling with me, I called months in advance to see if we could checkin early. I was reassured that this wouldn't be a problem and they would arrange it for us to check in as early as 12pm. However when we showed up, they told us to wait for an hour for a room. After an hour, they changed their tune and told us that we weren't allowed to check in until 4pm. We had jet lagged and exhausted senior citizens and young children. If I had known this, I would have cancelled the hotel reservation and just gotten an Airbnb where I could be able to check in early and get everyone settled. Disappointing to have been misled in addition to rude customer service and mixed messaging.

Summary: AVOID THE GEORGIAN COURT. Only good thing about the Georgian Court (GC) is that it's close by the stadiums and near Gas Town. After a long day of traveling, we arrived at the hotel around 1 PM and had requested an early check in at the time of booking. Well, their computer systems were down (not their fault) which apparently made it impossible to know which rooms had been cleaned by housekeeping... At least, this is the reason they gave us as to why they were not able to check us in for over two hours. Not a good start. To make things worse, the guy took my ID and credit card, wrote down the credit card number and expiration date on a piece of paper even though we had already pre-paid on Booking.com... We finally got into our room around 3:30 and low and behold, construction is going on seemingly right above us (certainly sounded like it). Couldn't even hear the tv, let alone trying to sleep. When we arrived to the room, the floors of the bathroom hadn't been cleaned. There was dried pee with a hair stuck to it on the floor in front of the toilet. When we went to check out, the same guy that took my credit card essentially ushered us to the elevator and said "thanks for staying with us. Bye", as he sent us down to the parking garage. WORST HOTEL EXPERIENCE EVER.

I really like this hotel and I have stayed here multiple times but , I won't stay again. Parking was sold out and the place the concierge advised only had overnight parking until 6 am and wasn't available until midnight because of a concert. So, I had to park then move my car twice including waking up at 6 am to move it. Not a relaxing stay at all!! This is a big deal to force your customer to not be able to park and it being unknown until arrival! I am assuming this happens a lot and they need to offer rates with or without parking listed to prevent this.

Not worth the hype at all. The staff is young which isn't an issue- the issue is the way they speak to guests paying top dollar. They don't even help with luggage. The staff can make or break an experience and they just did not cut it here. We stayed here for 4 nights and I regret it. I spent over $1000 for bare minimum service, and a tiny hotel (pictures are misleading). The bed was also average and the sheets were extremely cheap- which was surprising considering the prices. The day we checked in, our fee + an additional $65 was taken from my account. I thought "wow that was fast". Come to find out that was just my "temporary hold". When we checked out the receipt said over $100 the price online. They could not explain why. The day we checked out, the temporary hold money was back in my account??? Two days later and they STILL haven't taken out the fee. Not sure when it's going to hit now which is SO annoying. Please don't waste your time or money here. there are so many better places to stay in Vancouver.

This hotel is wonderful! Great room, great service. The only reason this didn't get a 5 stars is because every time I went down to go to the Sauna, it wasn't working. Hot tub on occasion as well. Would stay again!

Wow, this has to be one of the nicest hotels I have ever stayed in. Security is tight here. You need a key to get in and out of the parking garage also to use the elevator and facilities as well. Which means, it's safe, as safe as it can get! **Parking is about $23 US a night with tax Checking in was super easy and I love the location! Its close to everything! You can get a FREE bike rental as well! My room is located on the 11th floor. Walking in my room I was surprised with how clean, neat and beautiful the room was. For the price that I paid for this hotel it was sure well worth it. The bed was soft, sheets smelled clean and fresh. A big flat screen TV, a refrigerator, 2 free water bottles and the bathroom has free Aveda toiletries for you to use! Free to use; Yoga mat, slippers, bathrobe and umbrella, it's the little touches like this that makes this hotel very likeable. We walked around the Hockey Arena at night and love how peaceful and quiet it was. We felt safe walking around 11 at night. There's also a 24 hour gym, Spa closes at 10 PM, 24 hour business center and a restaurant that connected to the hotel. The restaurant is named Frankie's Italian Kitchen and Bar that closes at 10 PM. Room service till 10 PM, a florist at the hotel and check out time is at 12! Plus the hotel is pet friendly! Love this place! I will definitely stay here again! I can already tell I will definitely enjoy my 2 night stay :)

One of the best hotels I've ever stayed at. From the customer service to the cleanliness of their room, it was top notch. I loved that the hotel wasn't that far from anywhere. We could just walk to everywhere, and the hotel gave us free shuttle too. The front desk service was very nice and helpful, they gave very good recommendations. Thank you, Tristan! The room was very comfortable and clean, WiFi was pretty fast and bed was comfortable too. The hotel itself gave me this clean and luxurious boutique type of hotels feeling.

We booked a room at this hotel through a deal on Travelocity. Not only did we get a great rate I was shocked how nice the hotel was. I loved the decor in the lobby and the staff were always helpful when we had questions. The hotel provides free wi-fi, free water, coffee, tea, apples, bikes, a shuttle and there's a hot tub, gym and coin operated laundry facilities. We also learned that there's a "women's floor" where the rooms have yoga mats, curling irons, flat irons and other goodies to make a female's stay more pleasant. Odd, but sort of cool. I would recommend this hotel to anyone looking for a place to stay in Vancouver because it's close to everything. You're walking distance from both the Hockey and Football arenas, Costco, Chinatown, The Library, Robson Street, Granville Street and the Science Center.

They're under construction...which is the only reason why they're getting 4 stars and not 5. Otherwise, this was the perfect choice for our weekend in Vancouver. We picked this hotel for its location so we weren't expecting much as far as our room or service but the staff at the Georgian Court blew us away. Daniel, who checked us in, was very friendly and helpful, as were Ruben, Adeel (?) and another dark curly-haired boy whose name I've forgotten. They were friendly and personable even if it was 3 am and these two twenty-somethings were a bit inebriated. They went above and beyond recommending spots for us, and went so far as to mark up maps and print out directions from Google for us without hesitation. Our room was much classier than I expected. Awesome products by Aveda, a large TV, comfy beds, and lots of space. We were able to walk to Robson, Granville, & Gastown without any trouble, which helped us get in extra exercise to make up for all that drinking ;) I will definitely be returning next time I get the opportunity to visit Vancouver.

The hotel was nice, room was modern and updated. Ac and nespresso coffee in my room. Reason for one star is the blonde lady at the front desk. I was wanting to check out so I walked upto her desk. She ignored me and continued texting on her phone I politely told her I wanted to check out and she still ignored me so I put my keys through the hole of the plastic COVID partition and walked off. She then proceeded to accost me and yell and swear at me infront of everyone saying I threw my plastic key cards at her. This happened at 9 am on June.29.2021 I hope the surveillance gets reviewed So unprofessional This is not how you treat customers and I will be taking legal action for harassment

Pretty nice hotel. I WILL stay here again if I visit Vancouver in the future. Pros: -Nice looking hotel -Great location. Close to public transport, and walking distance to most places like Yaletown, Gastown etc. We even got to Granville Island pretty easily. -Free wifi -Free bicycle rental (apparently) -Free shuttle (apparently) -Free bottled water -Friendly staff -Parking is reasonable Cons: -I wouldve preferred a better pillow choice. The pillows were a little too thick for me -Parking spots are a little tight Tip: -Join the "Small Luxury Hotels" membership club (free) before arriving for some perks

Stayed here just one night but I was extremely pleased with everything. The price was right. All The staff was super nice from the young lady that checked us in and out to the man that handled the bags to the young lady that was cleaning rooms on our floor. All of them were friendly, courteous and helpful. The room was great. I was impressed even with the shower. I'm accustomed to a hand held shower head and this hotel had it. It's centrally locates to everything we wanted to walk to. The next time I'm in Vancouver, I'll definitely stay here!

I may stay here again on my next Vancouver trip. Excellent location. Right across the street from BC Place. Walking distance to loys of cool stuff: Vancouver tower, Stanley Park, great restaurants, China Town. Rooms have great views. Free wifi, helpful staff.

Good location, walking distance to waterfront, Canada place, bc place, shopping area. Comfort and clean. While Front desk not nice, feeling really cold. Internet quality really bad.

Checking out today and I'm so sad! They have treated us so well since the moment we arrived! Let us check in early, called shuttle service for us when needed, had hairspray and shaving cream because I forgot them, fresh complimentary water in the room daily. The balcony was beautiful and hotel was very clean. We will definitely stay here when we come back to Vancouver! Also a great, safe neighborhood that is very walkable to the aquabus and gastown. Aquabus will take you to Olympic village and Granville island.

Excellent front desk service. Housekeeping was super friendly when we saw them around. The first night we arrived, it was a little later and we asked for additional bedding for our sofa pull out, it took over 30mins to get but that was the worst of the service, so not bad at all. However, our suite had the worst ventilation. The bathroom was located inside the "bedroom" area. So our third guest would have to come through the bedroom to use the restroom. If you showered and had the bedroom doors closed, the heat and moisture stayed in there, it was bad. During the night we noticed that the air didn't circulate into the actual bedroom area, causing us to become super hot. We stayed here because it was literally right across the street from BC Place, which we were there to see the HSBC Rugby sevens tournament, so the hotel location was extremely convenient. The fitness center, was very, very small. Still had a good variety of equipment, but if others were in there made it a bit harder to move around and not be in the way. We'd stay here again, probably just with two guests in one room though. I have also yet to see my final bill for my stay. I text messaged the front desk my email for the express checkout and never received any replies or my bill.

If you're in Vancouver for a visit to Chinatown, the Canucks, a Yaletown stroll, soccer at BC Place, Gas Town, or anything else centrally this place will suit just fine. The staff is thorough and polite. The rooms are excellent and quiet despite all the action in this part of town. The views from the rooms are mostly concrete and glass, but there are rooms with views of Vancouver Harbor. No continental breakfast or lobby coffee, but there are plenty of interesting food options in this part of town. Pop your car into the parking garage below and leave it. You can walk to much of what Vancouver has to offer. Stanley Park is a short drive, or a long walk.