J C
Google
Had a very unpleasant experience with the owner, Howard.
I was charged $55 for checking out the premises for less than 3 mins as my son had pooped his diapers and we were looking for a toilet near the PDS.
After I had taken a quick look and left the premises, Howard came to our campervan parked outside, opened our campervan's door, and aggressively demanded we return to the office to be billed. As overseas tourists with a 1 year old child who did not want trouble, we obliged as we simply wanted to continue with our trip. Howard then demanded for us to leave the campsite on threat of calling the police, without use of the campsite's facilities.
On hindsight, it is probably illegal for a business to be charging fines then denying service. $55 for "stolen toilet" then denying its use is simply ridiculous as well.
I note that this business has had multiple similar complaints on Google reviews and Tripadvisor over the years. I would advise caution in dealing with this business, especially if you are a tourist.
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Response to owner’s feedback
To us, threatening to call the police (which multiple other reviews have noted) is hardly “respectfully asking for payment”. The owners seem to have a habit and low threshold to threaten to call the police, even on tourists, as shown by multiple reviews.
Perhaps we should have taken up the threat as your business does not have the right to issue a fine. You cannot be judge, jury and executor. Highly unethical.
