Gerbermühle

I don’t usually write reviews, but our experience at this so-called “hotel” was so appalling it would be a disservice not to warn others.||From the moment we arrived, the entrance looked more like a neglected storage yard than a hotel. Hire bikes and rubbish were strewn around the entrance, making for a grim first impression. Stepping into reception, we were immediately swarmed by flies — yes, inside. The receptionist didn’t greet us, didn’t even look up. We were left standing awkwardly, ignored.||To add to the chaos, her child was in reception, wandering freely and even came over to us. Unprofessional doesn’t begin to cover it. It felt like we were intruding on someone’s living room, not checking into paid accommodation.||During check-in, the iPad system wouldn’t let me select my nationality. The receptionist entered it herself — incorrectly — and when I pointed out the mistake, her response was patronising and dismissive: “It’s in German.” I appreciated her speaking in our first language, but I know enough German to recognise that I am not American. No apology, no correction — just arrogance.||Things only got worse from there. Our room had multiple flies buzzing around, despite all doors and windows being tightly shut. The smell led us to believe we were above a kitchen. The sink tap was broken, and everything about the room felt grubby and uncared for. The armchair was so worn it still held the grooves of previous guests. It was depressing, unsanitary, and frankly unfit for paying customers.||When we raised the issue of the flies, the receptionist was rude and dismissive yet again, brushing us off with, “We’re near trees and a river.” As though that excuses an infestation and lack of basic hygiene.||We decided to leave and booked another place — easily the best decision we made all trip. But even then, the lack of professionalism continued. The receptionist didn’t have the basic manners to come out and speak with us. Instead, she sent a young staff member to handle it, clearly unwilling to take any responsibility for the disgraceful state of the room and her manners. ||This wasn’t just a disappointing experience — it was an insult to anyone expecting even the bare minimum of hospitality. Avoid this place at all costs.

What an absolute gem! Gerbermühle offers the perfect combination of exceptional food, warm and attentive service, and a stunning location right by the Main River. The atmosphere strikes a great balance between relaxed and refined — ideal whether you’re out for a special evening or just enjoying a long, leisurely lunch. The food was absolutely delicious — beautifully presented, full of flavour, and clearly made with high-quality ingredients. Every course felt like a treat. The staff were welcoming, professional, and made us feel genuinely looked after throughout the experience. The setting is simply unbeatable. With views over the river and a calm, stylish ambiance, it’s a place where you want to linger. Whether you’re dining inside or enjoying the outdoor terrace, it’s a spot that makes you fall in love with Frankfurt all over again. Highly recommend — this one’s a must-visit if you’re in town. Can’t wait to return!

Only rating the restaurant. Lunch today was very disappointing. What used to be extraordinary dishes has become just ordinary and quite overpriced (€186 without tip for 4 people and no alcohol). The Chef, Menu and kitchen team apparently changed in March. Rumpsteak with Peppercrust (€48) was a so-so steak with a bit of yellow pepper on top. Wildkraüter (wild herbs) Salad with Goat Cheese is now a very plain Spring salad with some chicken €28). The excellent Dorado fish dish has also been replaced (did not try it). A real shame since this was previously an excellent restaurant with exceptional quality. It was always a bit on the pricey side but the quality was there. Sadly, our final visit.

Gerbermühle Biergarten The Biergarten at Gerbermühle has a great setting, open-air, right by the river, and surrounded by greenery. It's a lovely spot to enjoy a drink at sunset. Unfortunately, that's where the positives end. The food is disappointing: the Flammkuchen was undercooked and soggy in the middle, and the fries were limp. Prices are surprisingly high considering the poor quality. To top it off, €9 cocktails are served in plastic cups. Bottom line: great atmosphere, bad food. Come for a drink and the view, then eat somewhere else.

Love the pillow in the hotel room. What's the pillow description pls share with me. The location is great, situated a little off Central of the city. You get much more quiet environment with the river view. Next to a lovely park.

The restaurant is really beautiful. Nice view of the Main river, beautiful garden, fine service.

Great restaurant with delicious food, a pleasant atmosphere, and excellent service! The staff is friendly and attentive, and the ambiance is warm and inviting. Highly recommended for anyone looking for a quality dining experience!

Very nice location on the river - very good food selection with attentive staff.