swissgirl46
Google
My husband and I have recently returned from an 11 night stay at the Hotel Gerbi. We travelled with Inghams and booked a superior room overlooking the lake. We chose the hotel because of the leisure facilities and booked this hotel rather than the sister hotel, the Alexander, because the Gerbi's rooms are larger and we liked the more traditional look of the hotel. The room was certainly large (although somewhat spartan) and had a nice view of the lake so nothing to complain about there.||The location of the hotel turned out not to be ideal for us. As we had no car, we ended up walking about 20 minutes most days to get to the bus stop or the boat station. Some guests used the hotel minibus to get to and from the village centre each day but we didn't feel comfortable about using the minibus as a taxi service so instead walked or occasionally took the free local bus which stopped hourly outside the hotel. As we didn't use the hotel's leisure facilities as often as we had planned, we would have been better off staying at a hotel closer to the village centre.||Our main disappointment with the hotel was that we never felt truly welcome or valued. The mood seemed rather sombre and we did not experience the hospitality we would have liked from a family-owned hotel. The couple who I think were the owners seemed rather world-weary.||We ate breakfast in the main restaurant or on the terrace but dinner was always taken in a more modern restaurant, the 'Gerberei' or its terrace. I think guests on half-board ate there while a la carte guests were in the main restaurant. Sometimes the Gerberei was very quiet but it was also sometimes used additionally for groups or families so could be rather raucous. Meals were often not very quiet or romantic and sometimes the service was slow. We had the impression that a la carte guests were favoured while those on half-board just had to wait. The offering at breakfast was good and the evening meals were fine but not always to our liking (particularly the vegetables). However, as there were 4 courses we never went to bed hungry. The soups were particularly tasty.||All in all, the hotel was a little underwhelming and our holiday a little disappointing but, of course, this is entirely subjective and I'm sure other guests will be perfectly happy at the Gerbi.
