Gien Jia picky eaters

檸檬冬瓜很出乎意料的好喝。食物也很棒，從前菜到甜點都有讓人驚艷的亮點，補足了從點菜系統到服務流程的諸多奇怪體驗。 [Good Food and Beverage, awkward and stammered service and terrible ordering system] Gourd lemon is surprisingly refreshing, food is great too, from appetizer to dessert gave me a WOW. It covers the flaws from robotic service and bizarre sequence of serving: first guest arrive on-time, request if we could swap to a bigger table, the staff said yes at first, after changing to the other table, staff said bigger table is reserved. But til the end of day, no guests occupying that reserved table. When late coming guest arrived, even though they have been notified the table number and location, staff insists holding them tick the reservation full name and give some minor reminders. Ordering system is utterly user-unfriendly. Some items gone from the order received by kitchen. Changing quantity of drinks also very hectic and came out wrongly. Therefore we have to place the other order manually, at the end it came out 2 different size of same drink with same price. Serving sequence is irregular: pasta came prior to appetizer, then the drinks, other appetizer, followed by other entree, then the other long wait for risotto. Generally staff are friendly and refill water frequently, that’s why even though the overall customer experience is odd, still appreciated.

Personally, I think this restaurant has a great atmosphere with its industrial-style decor. I particularly enjoyed the paintings featuring food and the warm glow of the dim yellow lighting. However, the food tastes average, and I don’t believe it is worth the price. Tuna with Bread ★★★★★ The bread was perfectly toasted, releasing a delightful aroma that enhanced the eating experience. The tuna sauce, made with both tuna paste and raw tuna, paired wonderfully with the bread. Grilled Oysters ★★★★★ This was the best appetizer we ordered. Each oyster costs only 65 NT dollars, yet they were fresh and paired perfectly with the cheese. Seafood Pasta ★ Although it included a variety of fresh seafood like shrimp, clams, and scallops, the linguine was hard, and the flavors didn’t complement the seafood. Warm Roasted Duck Breast ★ This dish was difficult to chew, because it had many sinews. The waiter explained that they intentionally chose a part with more sinews, but perhaps they should remove them to make the price of this meal more reasonable. Coconut Milk Latte ★ The flavor of this beverage was a bit off—too bitter and too sweet. The sugar didn’t mask the bitterness of the coffee; instead, it seemed to make it even stronger. Pineapple Cake ★ This dessert looked delicate, but the best part was the crispy cookie on top. The cake itself tasted average and lacked creativity in its flavor and shape.

Overall, I wanted to love this place, but there were a few issues that really impacted my experience. Be warned that your favorite dishes might not be available, not even seasonal offerings that could be sold out quickly. The biggest problem was the incredibly slow service. It took over half an hour just to receive our salads after ordering! We had to repeatedly ask for our drinks. Wine variety wasn’t much as thought, though by the glass quality wasn’t bad. The QR code ordering system needs a serious upgrade. Its outdated design and lack of user-friendliness don’t help our already understaffed team. In fact, it adds to their workload. The overall dining experience was frustrating and fell short of expectations.

Great food, good company, good wine, great service, big improvement from last visit. New menu created with well balanced flavors, a well executed cuisine happy to find here in Kaohsiung. Lots of dishes ordered to sample. Full marks and recommended. 👍🏻👍🏻

Nice place, good food and a comfortable atmosphere. The service is friendly and good, however we’ve had to wait for more than an hour to get our food served and after about 45min we’ve been told that some of the ordered dishes were out. Yes, they did try to compensate us with free desert and in between served salads as apology. Therefore I had to give 3 stars for the service. Yes, they’ve handled the situation well, but could manage it better by planning ahead with available portions. As the entire order has to be done online via QR code. So, such things can be planned and no over ordering can occur.

Will definitely revisit this restaurant if I am going Kaohsiung. Food was exceptional with fresh ingredient and amazing flavouring. Unlike normal western restaurant, the dishes seemed to have fusion with Taiwanese style that the taste could not be commonly found. Waitress was friendly and proactively recommend menu to us which was nice. Best to make reservation in advance, not easy to get a seat even during working days.

2025 Tea time set 下午茶套餐 2019 Dishes were yummy, but the portion was small. The white wine -chardonnay was not a good choice.

Interesting place. The staffs are quite helpful. The decorations here is interesting. The atmosphere is quite relaxing, which I feel like sitting around a plaza in Europe. The foods are quite nice, in the mixed style of various foods (western and Taiwanese). However, it might be a little bit salty and heavy flavor for me. The desserts are also very nice. The price is a little bit high, but still in the reasonable range. Overall, a nice restaurant to enjoy a meal or to relax with dessert.