Laura U.
Yelp
Three stars for our waitresses effort and fresh food.
Gilda's has been around a long time, and my parents go out of habit/tradition. I go to make them happy, but it hasn't been the same for some time now.
The food was fresh but nothing fancy. Gilda's has a basic diner vibe to it. Service is lacking and slow. It took a while to order. We had to ask for refills because the servers weren't coming around. The lack of ice in the cups means you must also ask for a cup of ice every time. The waitress herself was sweet, and you could tell she was trying to do her best. I'm not sure if she was the only waiter or if the two guys were slacking by the soda machines, or if they were only bussers, but our waitress could have used some help.
My dad's prawns and my mom's salad came out first. About 8-10 minutes later, my and my daughter's sandwiches came out. I saw the waitress asking the cooks and mentioning she needed the sandwiches. Again, she was trying to keep things rolling.
The highlight was that they had real crab in the crab Louie salad. My mom was happy and couldn't finish her salad because it was about half size of a head of lettuce. My dad's Prawns were small, and he ate all 7. He didn't say much about them, either way, good or bad. I had the Napa Chicken sandwich, which was okay. The waitress highly recommended this. It was a grilled chicken sandwich with some sauce (supposed to have it anyways) with grilled onions. It had a slice of tomato and one leaf of lettuce, but no sauce or anything on the bread. The waitress said it was her favorite; it was okay. All the fries were unseasoned, not even salt.
Sodas are $4.45 each.
My mom's crab Louie was $26.95 (with real crab meat). However, if you look at Riva Fish House or Stagnaro Bro seafood (both on the pier), their Crab Louis salads are $18.95 and 22.95. So Gilda's is about 25-30% higher in cost.
*** Note that they are charging a 3.85% surcharge for eating there to help with the cost/loss due to COVID. They don't tell you this and add it to your bill. We were slapped with an additional $3.62 with no mention of it. Not cool!
They need to give the carpet a facelift. It's stained and DIRTY!! With new owners, this should have been done immediately. It is an eyesore and makes you wonder what the "behind the scenes" look like, such as the cooking area. The sugar jar had dried jelly and other gunk on the top and where the sugar poured out. The salt shaker had NO salt in it....how long does it take to empty a salt shaker, and why aren't they checking or, more importantly, cleaning these items daily?!
On numerous occasions, I noticed the cooks, bussers, and the hostess on and off their phones, and yes, the cooks were handling their phones while cooking. The hostess was eating in between sitting people, so not sure if she was on lunch or eating while working, but the lack of service made me aware of all the annoyances.
We sure did miss some old faces that were always around chipper, friendly, and talkative. We didn't receive any of that with our meal.