Vanessa C.
Google
As someone who loves shopping, I was really looking forward to visiting the Gilroy Outlets. With three separate shopping areas and a wide variety of stores, there’s definitely potential for a great shopping experience especially if you're looking for good deals.
However, a few things made the visit frustrating. I was disappointed to see that most of the stores had signs saying “no public restrooms,” and unfortunately, none were available throughout any of the outlet sections. It became a hassle to leave the shopping area just to find a restroom at a nearby fast food place.
Another issue was the limited store hours. Opening at 12 p.m. and closing by 6 p.m. just doesn’t feel reasonable, especially when there are long lines to try things on or check out. Extending the hours would really help, particularly for weekend visitors and out-of-town shoppers who want to make the most of their trip.
I also noticed a lack of visible security throughout all three sections of the outlets. With how busy it can get, having a stronger security presence would help shoppers feel safer and more comfortable.
Lastly, I wish there were more dining options nearby. After hours of shopping, it would be great to have convenient places to eat without having to leave the area entirely.
Overall, while the Gilroy Outlets offer a wide range of stores and deals, the experience could be improved with better amenities, longer hours, visible security, and more food choices.