Tony Yasi
Google
Absolutely horrible. I successfully booked this hostel through Hostelworld (reservation fee, confirmation e-mail and all), only to find upon arrival that they had cancelled my booking due to an 'invalid credit card" (despite obviously having a valid card, considering I paid the reservation fee), effectively leaving me high and dry after 6 hours of travel and 50+lbs of luggage. Looking into it after-the-fact, turns out they tried to pre-authorize a billing under a different name 'Gîte du Plateau' instead of their actual name, which is why their attempt to validate my card was rejected.
Absolutely horrible policy, and horrible communication.