Glasgow Youth Hostel

I had a bad experience at the hostel financially related, but this didn't interfere in the overall score l gave it. The hostel charged me multiple times for the same stay, twice by the time I booked it, but then I got one of the transactions cancelled upon complaining to my credit card company. Then, when I arrived for check-in, even though the property had already charged my card (pre-authorization, but that already kept the amount from my account), they said that I had not paid. I showed them my bank extract, the receptionist called the finance sector and they authorized my check in, but then they charged my card AGAIN! At that point I had not much money left and really needed the money (that they wrongly charged twice again) back. I called Booking support, was informed that the property was the one dealing with the payment and not booking, and therefore they couldn't help me at all. Then I got desperate and started crying, and only after that a staff member helped me, issuing a refund for the night. I am very thankful for this person who helped me. The reason for my overall score for this property is due to some other issues I found: The bedroom was on the 3rd floor of an enormous building, and there was no elevator available. It was quite hard to climb all the stairs carrying my luggage, especially after such stress for checking in. There was no soap/shampoo/body wash in the bathroom for guests use. There was no power outlet close to the bunk bed I was assigned with. Even though the location was close to a nice park, it was quite far away from the city center for walking.

Overall it was a decent stay but with a few issues, there are no plugs by your bed, so you have to charge your phone / laptop elsewhere in the room which is quite inconvenient. The beds themselves were comfortable though. The showers are the smallest I’ve ever used in a hostel, you can barely move around which was frustrating. The stairs were such a pain, I stayed on the third floor and getting my luggage up there was a task. I understand it is a very old building but still, it would not be good for someone with mobility issues. On the plus side, the common areas were nice and the staff were always helpful. It is in an area a bit tucked away from the city, but still feels very nice and safe.

The pros: close to the university museums and Kelvingrove gardens and museums such that one could walk if you're able to do uphill trekking. The interior of the hostel is gorgeous. The staircase is carved wood which emanates a lovely scent. There is a locked storage room for luggage. The reception staff were friendly. There is a shared kitchen.|The cons: No lift (elevator), so be prepared for a lot of stairs! Pack lightly. The doors slam very loudly, and I couldn't figure out a way not to do that and ensure it closed all the way so that the alarm didn't sound. Luckily I was not awakened by this noise, so I imagine my neighbors all had early bedtimes, too. Lastly, its a doable but pretty far trek from the train station, including through three blocks of cobblestone pavement and up some stairs. Again, pack lightly!

Very nice location although a bit far from the city center. The staff were very nice and the common areas were good. However the beds were very small and you could barely turn in them. The shower in the bathroom honestly felt like you were getting pissed on with the barely any water pressure. However it’s a good hostel.

The staff is very friendly. The rooms are ok, very good beds! We had a room with private bathroom, wich was small but well equiped. There is zlso a large kitchen. And many corners with sofas. Only the way to the hostel is breathtaking because of the stairs. But once arrived, the view is stunning.

Glasgow Youth Hostel is a great option for budget-friendly, comfortable accommodation in the city. The location is excellent, close to Kelvingrove Park and the West End, with easy bus access to the city centre. The neighbourhood feels safe and is lovely for morning walks. The hostel itself is clean and well-maintained, with spacious dorms and comfortable beds. The lockers are secure, and the common areas are bright and welcoming, making it easy to meet other travellers. Staff were friendly and helpful, providing local recommendations and assisting with late check-in efficiently. WiFi was stable in common areas but could be spotty in some rooms. Overall, a solid place to stay if you want a clean, social, and well-located hostel in Glasgow without breaking your budget. I recommend staying there with budget friendly

This is my home away from home. The staff are just brilliant, always available, enthusiastic and happy. Everything is very clean, tidy and quite majestic. This hostel is in a huge old house, with the Kelvin Grove park opposite. With all types of rooms and facilities I always enjoy staying here.

Lovely hostel in a beautiful old house right across from Kelvingrove Park! It is very spacious, well kept and quiet. Only things to note are that it's a bit farther out from the main area of town, there are no outlets or lights near the beds, and there are lots of stairs but no elevator. Overall, this is a great hostel and I would totally recommend!