Glazer's Camera

Great service from Dion. Bought a Nikon D700 and having fun with it now. Pairing it with my trusty 85mm 1.4 . Camera was marked as "good" condition but looked better than I was expecting and shutter count was only around 30k. I had read great things about this cameras color science so wanted to give it a try. I mainly use a Sigma Merrill and Sony rx1

Wow. Very impressed. I had a chance to hold the latest Fujifilm GFX with the 120mm, which is the only camera configuration I would consider upgrading. I also got to check out a lot of tripods and light stabilizers. A worthwhile experience for advanced photographers. Very clean layout and exceptionally friendly and informed staff.

Glazer's is heaven for camera lovers! Great selection and super helpful staff. Brought my mirrorless Fuji here for a repair of the LCD screen and they were fast, communicative, and fairly priced. Absolutely love this place!

I've purchased my last two cameras from Glazer's, a Canon EOS 90D, and an EOS R5 as well as several lenses and other gear. The staff has always been amazing. And here's a thing, I went in recently with the intention of trading up to a longer zoom. When I discussed the purchase and my needs with the salesmen he suggested against trading. Yeah, he could have pressed for a sale but instead he provided some honest feedback. That's amazing. I have also started using Glazer's lab for my analog work and I have been very pleased with the scans and the turnaround time.

I come here all the time for gear, repairs, and rentals. I just had to make a huge kit upgrade from dslr to mirrorless. The sales associate Noah was so helpful and knowledgeable, as well as very patient with the long list of questions I had and items I was interested in. Big thank you to Noah for making that such a good experience! Due to their expertise I feel very confident in the setup I ended up with, will definitely be back!

Glazers is an incredible photography store. The staff is attentive and very knowledgeable. The amount of products they carry is unreal. Everything you could want or need for photo, video and audio is there. They have classes and events all the time, some for pay, some free. They also run free photo walks, have an excellent selection of used gear, and rentals (in a shop 2 blocks away). Finding parking downtown can be tough and expensive-especially during the week. But Glazers has there own underground parking garage. And it’s never been full for me. I highly recommend Glazers. Can’t go wrong!

Great turnaround times and excellent service. I first went in for their film development, and it truly lives up to the hype. They offer several options depending on what you’re looking for, and the staff is very friendly and helpful if you need guidance. They also provide many other services that I haven’t tried yet, but the place itself is impressive—three floors dedicated to photography and cameras services. It’s every film photography enthusiast’s dream, whether you’re a beginner or an expert. This has officially become my go-to spot for everything photography-related.

#1 camera shop on the west coast. I purchased my Canon 5Div, lenses, cards, and attachments here. A mecca for shutter bugs and video hounds... even if all you want to do is take a look at new gear. Lots of used stuff available. I have never had a problem here. eBay prices but 100% guaranteed quality. They take trade in gear as well.

Glazer's Camera has great prices and outstanding customer service! A package of photo paper arrived damaged and they replaced it promptly without any extra fees.

My husband and I went in to the store and picked up a new hobby. What is cool about this store, they have 2 stories AND they even put on classes, which is nice for those who are just starting out a new hobby in this category. They service was impressive, we weren't rushed, weren't pressed to purchase something, and the first time I went, I actually FaceTimed my husband and the salesman helped us find the right camera and helped us bundle the rest of the essentials that we would need to start our new hobby. Such a variety of things here, and I even picked up a Glazers tee shirt! So go get yours! You won't be disappointed!

Taking a film class at UW and my prof highly recommended this shop. Needed paper and film for my camera and prints and it was very easy to find. Was able to park for free in their garage as well. Person ringing me up was great and was able to get me a student discount for the paper. Film photography is expensive - period lol. But this shop has good value for high quality materials. I also do some digital photography and there was quite an impressive display for lights!

Ordered a cord to and USB charger for a GoPro. The end of the cable that was supposed to connect to the GoPro was the wrong size. After several emails discussing this issue, I was ignored.

Wow! All I can say from the time I entered til the time I left, the staff impressed me. I called in as my friend gave back my camera and lenses where parts were missing and lenses had at least been mishandled and covered in fingerprints. They (Jen) told me to bring in my items so they can inspect the lenses for scratches etc. after a few minutes, the gentleman had them all cleaned and inspected. Crisis averted where I didn't need to buy replacement lenses. Shopped around and found new lenses as well as used ones. They grade the lenses which is helpful for the novice, but everyone was engaging and asked if I had questions. I will definitely be coming back here to grab more items. If you're new to photography or a master, this store is the HOLY GRAIL for photographers. They have a parking lot next to the building which will save you time looking and paying for street parking lot.

I am in the process of finding a place in Seattle to develop and scan my film rolls, and stopped by Glazer's Camera to see what they had to offer. Two words: Not impressed. None of the associates I interacted with were friendly nor welcoming. I waited 22 days to receive my film scans, though the SLA is 21 days to Glazer's credit. My biggest qualm is that Glazer's failed to delete my photo scans, despite claiming to do so past a certain date. It is important for me to find a company who respects my privacy, and Glazer's lacks this integrity. The only thing that makes this place worthy to try is their free $25 credit for services when you make an account with them.

I've shopped here for thirty years (I used to buy film and darkroom supplies from them) and sometimes the staff is great and sometimes not. Once, while there, I looked at a mirrorless Fujifilm fixed lens camera that is marketed as great for street photography. Looking at the camera and noticing there is no depth of field scale on the lens I asked the salesman how one was supposed to zone focus this camera for street photography without that DOF scale. Without a word he took the camera back from me and walked off to help another customer. I assume he must be on commission and realized I wasn't going to buy that camera. I went online at home and looked up the users manual for that camera and found there is a zone focusing scale you can activate in the viewfinder and LCD screen. I ordered the camera from BH photo in New York.

Love this place! First big building camera store I visited in Seattle. Had all the cool modern cameras. But my main focus was a flash adapter for my Leica M3. The specialist helped me out explaining how it works and even though I couldn't get it to work (due to the small PC flash adapter part), I appreciated the assistance. I also spotted a very nice hasselblad 500C (at least i think it was) but it was beyond my budget. Overall, will definitely visit again when i come back to Washington!

A little expensive but the employees are extremely knowledgeable and make sure you leave satisfied! Also it has its own parking garage which is clutch!

*Updated review at the bottom* Glazer's mailed back my camera from the repair shop, didn't require a signature for some reason, which resulted in someone stealing my camera off my doorstep before I could get home from work. They have no policy in place to replace my camera. Thank you Glazer's. You essentially threw my camera away. UPDATE: Jen made things right and made sure Glazers owned up to the mistake. Overall a rollercoaster of emotions but in the end it turned out alright. Thank you Jen.

Top shop for all things photography. One of the only stores in the country that are manufacturer ADs for all the big names. They also have a good flow of used bodies and lenses. May as well be called a museum as well. They also have a small curated book selection which is thoughtful and lovely. Can find local zines, and wonderful photography books to add to your collection/s. I have always gotten very good customer service and will keep coming back for years to come. Highly rec!!!

Wanted to check out a real camera store during our trip here and boy was I impressed. Damn near everything on the b&h wishlist was right in front of my face and then some. From vintage cameras, developers, lights etc this place had it all! If I had the disposable income I wish I had I'd have a field day in this place and damn near run that stock down. Also while I know some camera stores tend to judge your unculturedness when I bought a new case for some gear they helped me quite easily and didn't seem high and mighty at all. Did I mention they develop film and have a massive stock of developer, paper and film that I can never get in California? Well yah they do and get 36MP tiffs for the same price as a 13-16MP jpg at other places. Well worth the wait and I'm definitely coming back every time I'm in town!

I had a great experience working with Sarah as she helped me out with a firmware update and talked me through the Fujifilm camera options to see which would be the best fit for me. She was so kind and helpful! I'll continue to come back to Glazer's for all of my camera needs.

Staff are amazing. Service is great. Workmanship is top notch. Loads of knowledge to assist almost any customer with their future endeavors.

I bought a waterproof camera cover based on a sales person's recommendation before going on a 2 week trip to Alaska. I tried it once and it was a terrible product. I came back to return it and found they only have a 14 day return policy. I tried to support this local business but next time I'd recommend just using Amazon. It's cheaper, more flexible on returns and they stand by their merchandise more than this place does.

I've been going to Glazers for years! Staff are impeccable! Amazing stock and great store to wonder around in.

If you're a novice like me, ask for Dion. He's super sweet and helpful!! I asked a lot of beginner questions and he was patient when answering. He took into consideration what my focus is and gave good recommendations. I ended up buying the lens he recommended.

TL;DR: Staff such as Dion are the reasons to come to Glazer's, and the reason that (despite the expensive MSRP and light discounts) I keep coming back. Glazer's has been in Seattle for over 89 years (as of 2024), and the welcoming community the employees create with Seattleite photographers is why we keep coming back. Full Review: Glazer's Camera is the premier photography store in the Seattle area; Glazer's staff are amazing to work with, with employees such as William, Jimmy, and Dion being outstanding to work with, to find what I need, and what to recommend to my friends. Usually I will go to discount stores, but not for photography. Here, employees like Dion keep me so well informed about what is the best for my use cases that I feel confident that I can shop here. If you have a crop sensor camera Dion will let you know what the equivalent lens length is in seconds. I need versatile lenses with good depth of field with good stabilisation, and Dion helped me not only find the perfect lenses, but the perfect camera for me. No matter how experienced you are, Dion is the go to for any information you need. If you're shopping used, Dion and Jimmy are your guys. And if you want to talk about photography as an art, and B&W photography, then William is great to talk to.

Super helpful and informative. Answered all my questions with helpful hints. Other places talked bdown to beginners, but not the folks at Glazer's.

Glazer's is a top end Seattle mega camera store, and everyone there is very friendly and mostly knowledgeable, I took my camera there for repair, an older 35mm camera, my first camera, and sadly after paying top dollar for the repair, it came back somewhat serviced with some damage, so as they were gracious to take it back and give it back to the repair person, however since they only have a part time repair technician, it will be another week or two before I can get my camera back. I am sad, I was so very excited to get my hands on my first camera to shoot some film, to only realize my beautiful old lenses will continue to gather dust. Thanks Glazer's - almost but not quite there. Side Note: I am sure they will be happy to rent me a camera or sell me a new one!

No hassle free returns so be patient with yourself and don't let them push you until you have all the info. Once they have your money, you won't be spoiled like Amazon. They can't help it, this is a job for them.

My go too Camera Store for Question and Answers anytime I need any Photography help always there to answer questions and guidance

I had great service, also, they stock a bunch of different speeds of film , it's awesome!!!

Summary: I believe your personal experience at Glazer's will be directly correlated to the sales rep(s) you end up working with. Overall, my net experiences have been positive and I recommend Glazer's to friends with a disclaimer - to go in with a plan and clear set of objectives for your visit. Context: After coming here for the past several years, I've had experiences which have included a wide range of feelings... * left me feeling completely dismissed; Instances where I did not stand out to them as an individual likely to buy anything and therefore any of the numerous reps on a slow day had no time for me * very satisfied with my decision to come in; These times have been mainly when I have a hyper-specific piece of kit I want to purchase AND they have it in stock * questioning if I'll ever return again; Some of the sales reps can be quite... terse, in their communication style. I'm not sure if it's a lack of knowledge or caring, but as the customer, it's not a great feeling * wishing I came here more often; Some of the sales reps are amazing! They're honest, patient, knowledgeable, and don't say things which put pressure on you to make a purchase.

Great service and friendly staff. Henry was immensely helpful as I had snapped the hotshoe off my camera and he had a solution ready to go. This is the camera shop you want to go to!

Glazer's has been my go-to camera store since back in the days when I bought film from their refrigerators. I was there again last week, for some help with a lens that was not focusing. Once again I got great friendly service, from someone who clearly knew their stuff re this camera/lens, and who also clearly was listening to what I wanted, not trying to sell me something I didn't want or need. Over the years I have used repairs and bought new equipment, but have not used rentals. This was the first time I bought a used lens to replace the problem one, and so far it's going well. Sure, you can look for discounts online, and I want to go where the gear comes with support for my purchase, at a fair price. A great camera store.

I have a vintage camera and Glazer's was identified by other camera stores as the best place to get my camera refurbished. The staff person gave me lots of confidence in her ability to assess the condition of my camera and she helped me immediately! I was relieved right away by her expertise and ability. I felt that any problem that might arise would be solved! I came away believing that I can come to Glazer's for any issue & I'd get the help I needed

There are certainly some great sales reps at Glazers, but echoing what some others have said, it completely varies depending on who you talk to and how the store "feels" that day. There are times where I have been helped immediately, and times where I was completely ignored. Therefore, I usually go in knowing exactly what I need and only go because it saves time and possible shipping mishandling over ordering very expensive items online. I got my first DSLR from them many many years ago, and as a growing professional over the years I have bought and traded plenty of good quality and fairly priced used (and new) gear at Glazers. They do have mostly anything you can think of barring specialty or extremely specific items/brands you can only really find from online stores like Adorama or B&H. Overall, Glazers has gone downhill in customer service over the years, but is still the go-to for a pretty good selection of used gear, and some more specific items if you can only get to Seattle, otherwise I'd go north just a bit to Kenmore as they have a very similar selection and, from my experience, much more consistent and personable reps that feel like they are more about helping than selling.

I recently purchased a used 32-64 f/4 lens for the GFX camera system. This is the first used purchase I've made from Glazer's. I usually buy new gear from them. Their rating system for used equipment is very accurate. Their used equipment prices are also very fair compared to online used camera dealers like KEH and MPB.com. Additionally, customer service has always been professional, informative, and friendly. While I have the luxury of visiting them in person, I would recommend anyone from out of town order online. We must help keep multigenerational family-owned businesses in business. Especially ones that offer fair prices and excellent customer service.

Excellent care and attention over the years has resulted in my relying on Glazer's. Thanks

Salespeople at Glazer's camera are either good enough to keep or cruddy enough to fire. It all comes down to their attitude towards customers. The bad ones don't understand that they have competition from the internet. The good ones understand that. If I were running Glazer's, I'd identify the bad ones and fire them. There are plenty of good sales people who can learn the camera business. No reason to keep bad sales people. Because of the bad sales people, I won't shop at Glazer's again unless in dire need. You Glazer's managers: figure out who is turning customers off and get rid of those sales people. Seriously. Find out who we (the customers) like. Reward those people and keep them around.

Really helpful staff. Visiting from CA and my camera died right after my last exposure, causing my film to not rewind completely. Staff helped me find the battery, and rewind the remaining film back into the canister. Also they had a great selection of film on the second floor! I wish this place was back at home. Took home 2 fujifilm 400s and 1 portra 400 Thank you!

My family just left the store and made a purchase. For context -My sister -in-law and her daughters were wearing a head covering and I was dressed in Indo- Pak garb. 2 sales associates were laughing and pointing at us continuously. We informed our sales associate ( she was nice btw) who rang us up about this rude behavior and to check your video footage. I would like to know their names and hope that there will be some action taken. I have never experienced this type of behavior in Seattle before.

Great selection of everything camera. Staff is generally friendly and knowledgeable when I've had questions.

Shoutout to Daniel who has provided excellent customer service and dry humor along the way. I bought a Nikon Z 6 body and kit lens from Glazers with Daniels help around July. Over the weekend while trying to get some starry night sky shots, my tripod and camera fell over and hit the ground hard. The B+W UV Filter I had on cracked and the filter was bent onto the lens making it impossible to remove. I brought it into Glazers where Daniel saved the day. He broke the filter glass and with one strong twist with pliers, he popped the filter right off. He cleaned the lens and it was good to go again. I will continue to shop here for all my photography needs.

Prices were pretty typical for their used selection. I ended up picking up a newly released Sigma lens which was a surprise as my local stores don't typically carry a selection of Sigma. Deon was really helpful and generous in helping me out and showing me various accessories as well. Overall a pleasant experience and I would come back here next time I find myself in Seattle.

Glazer's Camera is an iconic, Pacific Northwest photography emporium, built on a family legacy, and family/responsible/customer-centric values. In my opinion, Glazer's Camera is a one of a kind, and one of the leading camera/photography retail businesses in the nation. No matter how little time I have, during my trips to Seattle, I make a point of blocking time in my schedule to "reconnect" with Glazer's, and to visit a business that has everything a photographer could need or want, and an extraordinary staff, and extraordinary service. Glazer's has a broad, diverse inventory of new and used cameras and lenses, and a very knowledgable staff. Glazer's service is unsurpassed.

Stumbled upon Glazer's camera after traveling to the area a significant amount recently. Having "window shopped" for the first 10 or so times I walked past the store, I finally went inside to check out all their gear and it really reminded me of the B&H flagship store in NYC - except more personable and friendly. Took the opportunity to add an ATEM Pro Mini to my business's inventory as well as an ATEM Stream. Fantastic experiences all times I've been in - if you're into pro photography or videography, come check out Glazer's and prepare to spend all your savings on awesome gear

My first time visiting Glazer's. Upon entering, there is a large selection of cameras, lenses, bags, and equipment. I was greeted by a friendly sales associate, Ted, whom then was able to let me look at the Nikon 26mm pancake lens. He was very knowledgeable, and when I asked about macro extension tubes, he was also keen to help. Needless to say I left the store with two purchases! Even though their point of sale system was down, they still were efficient in ringing up the purchase. I'll be visiting again for future purchases! A nice store and friendly, knowledgeable staff!

Just a wonderful place staffed with good people and any kind of gear you need. Never felt pressured and I felt I was listened to.

If you have questions -- they'll tell you what you want to hear. If you have money -- they'll most likely give you some time. If you have problems with expensive equipment a few months after the sale -- you are 100% on your own. They will not advocate for you. They will not stand by their product or the claims they made when selling you the item. They have their money and they will walk away. They say there's a sucker born every minute and for one proverbial minute I was the sucker. Don't be the next. Caveat emptor.

This was my first experience with Glazers and was during the virus lockdown. It was a mail order of a new camera bag. It couldn't have gone smoother. Glazer's web site shows many bags to choose from including hard cases and soft cases / back pack styles. Very good price ranges too. The descriptions of the available bags included lots of photos on their interiors (a pet peeve. Not all mail order sites, including manufacturers and Amazon show the insides so how do you know if it will fit your gear and needs??). The on-line order system was as easy as any, such as Amazon's. No brainer. I ordered my bag Friday afternoon. A few minutes later there was an eMail confirmation. On Monday a guy named Jordan called to let me know the order system did not charge sales tax (Gee! I thought the Governor was being kind due to the virus. Not!). That was easily sorted. The bag arrived Tuesday evening (via UPS). It was packed safely and arrived in great condition. The order fullfillment process was impressive considering this took place in the time of the Covid-19 lockdown. I'm looking forward to visiting the store when the lock down is over and we all can return to general population! Like a kid in a candy store!

BE CAREFUL! Dennis Little, the manager, PHYSICALLY threatened us, came in close proximity with us banged the tables and physically tried to remove us from the store because THEY forgot to add a profoto remote to our order and are now blaming it on us! You can potentially get attacked here! We spent over $5k in rentals and this what we got!

Visited the store on 9/11/2021 to support a local brick and mortar business and unfortunately I will never return after this experience - I see why Amazon is taking over and it's due to the compounding of these type of customer experiences driving consumers online. One of the items I was ready to buy ended up having the wrong price sticker placed on it by their stock associate, and instead of allowing the transaction to go through as marked, the manager wanted to change the price by $30 after it had been rang in and accepted by their point of sale system. All I ask is why wouldn't you allow the transaction to go through and use it as a training lesson for the team? Was it worth losing the $100 sale, this bad review and losing at least one customer for a lifetime?

We were at Glazer's Seattle to buy video camera and some lenses. 'Chrispy' (Chris) was so helpful in explaining the various lenses and cameras. He was patient with us to understand the purpose why we needed the camera. He described all the products in a way that we can understand. He was transparent with pricing of our trade-in item and helped us get more for our bucks. We bless him from God's house!

Update: Even though it took a really long time, they made up for it in the willingness to supplement me with a free rental the second time around. I understand sometimes things don't go as planned but the lack of communication was what annoyed me. I will give 4 stars because in the end (albeit a long time) they did make things right.

Solid camera shop with film chemicals and other supplies for at-home film development at good prices. The film itself is a little expensive, but def nice to be able to grab a roll locally

I recommend Glazer's for purchasing any camera products & accessories you need, however, for anything dealing with Glazer's Repairs, do NOT do it. Horrific communication, that's the real problem. The guy who leads up the repair team, Pat, clearly doesn't like his job, in any way. Then when delays happen for parts orders, which they def do, with Sony, Canon, etc., their communication with you, the customer, is the worst I've ever seen in 35 years on earth, in any industry. They just don't respond to you. When they have your livelihood, your gear, in their hands. The technicians are good at what they do & they'll make the fix with success, but if there are other repair services out there who will fix your gear successfully AND treat you like family, then just go elsewhere. Mail it into the OEM if you have to. To Glazer's management... Please evaluate Pat & why he doesn't wanna be there. Bc now my lovely brand experience & admiration for Glazer's has completely changed. I hope your repair team can have a change of attitude & communication style. Bc whatever I just went thru was an atrocity. I never write negative reviews... maybe twice in my entire life. But I couldn't just let other customers go thru this.

Curated selection of cameras and accessories, very well organized and pleasing inside. Went looking for a specific size and feature set for a new camera bag, and while they didn't have what I wanted, they had just enough variety to that I left my (unsuccessful) search satisfied. Given the size of the store - two good sized but not exactly expansive floors - I'd say this was entirely reasonable a result.