Glen Mhor Hotel & Apartments

Our 2 day stay in Inverness was very enjoyable. The Glen Mhor staff was welcoming and accommodating. Having the brewery next door was the perfect way to end the day after traveling with our tour guide. ||Breakfast was included, a very traditional Scotish breakfast of eggs, tomatoes, mushrooms, sausage, haggis, porridge, along with fresh fruit and pastries. The restaurant staff was friendly as well at the restaurant. |Dinner at the restaurant was also enjoyable eating off the menu. |We were a group of 6, traveling with our own tour guide, not part of a large touring group. ||Our room was in The Alexander building, our friends were both in the main building of the hotel. This did not prove to be a problem as we all congregated in the brewery. |Our room was clean. Our bathroom was very large. |Our friends bathroom, though slightly smaller, was still clean and well taken care of. ||I would highly recommend the Glen Mhor.

Wow! a great hotel and apartments, the rooms are nice and clean, with great interior design, also is right on the river so the viewis very pretty, it has an awesome bar and beautiful restaurant. The proximity of the Castle, the Museum, Bars and other attractions including the train is excellent, Walking distance to everywhere. I highly recommend it.

Great hotel in Inverness. Wonderful location. Our room was large and overlooked the river. I would suggest booking the deluxe rooms along the riverfront. Breakfast was good. Reception staff were very helpful when we needed them to give us advice or book taxis. I would definitely recommend this hotel.

Attended a national conference recently and dietary needs were asked for prior to event. Stupidly I thought that meant I would get a gluten free alternative, no gluten free oats & not Vegan, as requested. Also anaphylactic to gluten.|Lunch arrived. The Soup & “normal” sandwiches arrived, most had GF fillings so I was hopeful I would be offered the same but on gluten free bread.||Oh no , that would have been far too easy. Instead at least 3 platters of the same sandwich, appeared. They were held together with cocktail sticks, which is an immediate giveaway the bread is not fresh. We were all puzzled as to what the filling was. As soon as I removed the cocktail sticks the sandwich fell apart. (See photo) The filling was inedible and the bread was stale. ||We eventually worked out there was no spread on the bread. Why? I’m not dairy intolerant! The filling could only be described as onion relish with chopped peppers & cold peas. Not only was it disgusting it was obviously a poor, Vegan option. I am not Vegan & I specifically said that. ||The organisers highlighted the problem with staff & no alternative was offered. It is extremely worrying, especially when we knew no Vegan options had been requested. ||I have had a dangerous experience at this hotel in the past, but I was attending the conference, so had no choice. ||Previous owners of this venue had created one of the best gluten free menus in Inverness. ||What is really concerning is the hotel are giving the impression they understand serious dietary needs, which build confidence in the customer. However they clearly have no idea & are prepared to just provide what suits the chef at the time.

We were upgraded to a 3 bedroom apartment that was spacious and clean. Large bathrooms that were clean, good showers. Bedrooms were spacious, comfortable beds and pillows which were better than previous hotels (I’m all about the pillows). Hotel was let down by poor service by Barman at the brewery who was rude and appeared to have poor knowledge, or maybe just didn’t care! Only 2 beers on tap out of approx 6 so that was disappointing. Hotel is in a pretty area by the river. Easy walk into town, a bit hilly but easy overall. Would recommend this property as a very comfortable stay but is on the pricy side!

We had a good time in this hotel. We had a great visit to the brewery and went for an fine dinner after. The location of the hotel along the river is great. And there isn't any noise from traffic. The reason I can't give 5 stars is that the hotel really needs to improve the breakfast. It felt chaotic. The buffet was not being filled and the coffee tasted like it was made the day before.

My wife and I stayed here for 2 nights while taking a bus tour of the Highlands. The hotel is in a perfect spot with a close proximity to the town center while also being in a quiet part of town. The hotel was clean, staff was friendly, and the breakfast buffet gave an easy option to fill up on food before heading out for the day. We also enjoyed having the brewery on premises, great place to wind down with one last pint before bed.

3/5 mainly because of the restaurant and value. The evening meal was underwhelming and overpriced, our poor waitress seemed overworked and you could tell service would have been better with more available staff. Food came out late and wrong. Breakfast was terrible, limited options, and the little I ate wasn't great. I recommend eating somewhere else. The room was massive and had a great view of the river and city. Big comfortable bed and a separate shower and bath. However it did seem quite overpriced. Very basic room amenities, no water, tissues, fridge, shower cap etc in a "luxury" room. Check in was at 4pm and we were slightly early so had to pile our bags up in the bar with no offer to store them. In a city you expect to pay more for a hotel but overall I think it could have been better. Felt like it was set up for large coach trip groups.

Disgusting. Paid full price and booked months in advance to be given a mouldy apartment where everything is broken and grubby. No grab handles so my elderly mum can't have a bath or shower. Black mould in the bathroom. Broken beds. No privacy so anyone walking the public alley alongside the apartment can look in. Can't open the windows because anyone could reach in. Just an awful experience.

Don't even bother considering staying here. The staff was not helpful and often confused about what to do and how to help. We stayed in the family apartments owned by the hotel. We were first brought to the wrong apartment. After that we got to our room to discover we had no hot water. It was important to be able to shower at night so we wouldn't miss our morning tour. They could not help us and had no other accommodations to move us too. I begged them for an alternate place to shower at least. Nothing. The next day they temporarily fixed it around noon. Our plans were ruined. When I tell you the water was cold, it was frigid. I cried while attempting to shower. There was also no WiFi in our apartment. I requested a partial credit, the manager Jon refused. He said we were not guaranteed hot water. Ridiculous! I hope he gets cold water only for every trip he takes for his next vacation. You get three basic things when booking a hotel: beds, hot water, WiFi. We were denied two out of the three. Nothing was done to make it up to us. No partial discount, no offer of free breakfast for our next morning, nothing. Also no one told us we had to pre-book breakfast before arrival. So we couldn't even have breakfast at their restaurant if we wanted. Do not recommend. Do not recommend. Find a less expensive place that has basic accommodations.

Everything about hotel was bad. Rooms are old, small. The food was terrible. One person in dining area of 40 people. Our tour director ended up cleaning tables off from previous group so we could sit down to eat. Breakfasts & 1 dinner was included but we ended up eating our meals out. Bar needs more help, they were slow & definitely overworked.

Small, outdated rooms. Buffet served to travel group was terrible . Hotel does have a good location

We stayed here for several days in mid-August. Our room was in the same building as The Waterside Restaurant and the outdoor bar. The room was one of the largest we have ever had in the UK. The bed was comfortable, and the room was nicely appointed with two leather chairs, a desk, a large closet, etc... The bathroom had a large (for the UK) shower, and all was clean. The wifi worked great, and the speed was good. I had a solid signal in the room. Check-in was easy, and the front desk staff was nice. There is lots of parking if you drive. The hotel does not have air conditioning, but the room's temperature with the windows open was lovely. The only issue with the room was the music from the bar playing with the windows open and some cigar smell forcing us to keep some of the windows closed. The hotel hosts a lot of travel companies. Every day we stayed there, you could find one or two busses of people staying there, but they had a separate breakfast area. One of the front desk staff was very helpful, and one was friendly but not very knowledgeable. We asked for food recommendations and she told us to open the app open table and book from there, and the app had reviews, so we could pick from there. It was as if she didn't know the area. The on sight restaurant was OK for breakfast, but we eat there one evening, and I would pass. The food just a few blocks away was some of the best we had all trip and this place was not of the highest quality. However, the full English breakfast was very good. We would stay here again.

Definitely would not recommend unless you're in a pinch. Overpriced for a very poorly maintained hotel. We lost power in our room as well for quite a while. Thought I'd book a river view room but no. Looking out at an alley and directly into someone else's window.

We stayed in the "strautin". This hotel has other small buildings right next to it. They have 4 or so other buildings. Parking is behind the hotel. We had room 520. It was clean and ok size. Not huge but what we expected. It seems the bought the houses/apt's next to them and made each one a room. I'm fine with that. It was cozy. Great spot to explore the city and the staff was really friendly. I only wish they warned you they have no elevator in most of the buildings so we wouldn't have to carry our luggage up the stairs. We would have left some of it in the car if we knew that before we walked up 2 floors with 5 suitcases. Not a huge deal but it would have made our 12 hour travel a little easier.

Decently priced hotel with a lot of character. it is right off of Loch Ness, therefore, a great view. It's also centrally located so you can walk to the Inverness Castle, loads of restaurants and shops, and a Tesco supermarket. Front desk and hotel restaurant staff are very friendly and helpful when giving recommendations on what to do in Inverness. Rooms are clean, from what I can tell. My only complaint is that there was no hot water the last night of my stay. I was traveling with two others and they experienced the same thing. Cold showers in 50 degree (Fahrenheit) weather is not ideal and I would recommend that they invest in a larger water heater to accommodate all of their guests, especially when the temperature in Scotland is a bit "fresh" even in the summer time. Also, they don't take Amex.

We arrived late after a mad dash from Galway-Dublin Airport-Glasgow-Inverness. Cecilia at check-in was gracious. However, the waitress at breakfast was anything but. Kevin nailed it about the room appointments. The radiator oscillates and the drain makes a loud gurgling noises. The mattress sags like a hammock, and the pillows feel like sacks of flour.

The hotel proper is quite pleasant, with a generous and comfortable lounge area. Jazz plays on some nights in the pub, and there are tables outside in the courtyard where you can have a drink and enjoy the view of the river. The included breakfast included a good variety and and the quality was fine. Unfortunately, the Family Room in the 'Cottage' was depressingly dreary. The retrofit was horrible, with dirty, stained lino and wallboard poorly installed. Dark and drab; well below the quality I expected for the price. Perhaps if you get a better room...

The location of this hotel is great-directly across from the river, walking distance to all, and good parking. But that is literally all this place has going for it. The room had been cleaned, but was still dirty, with stains on the carpet, which was old & in desperate need of replacement. The shower was not large enough for a grown man, the water pressure was terrible, the lights flickered, and the spare linens were all kept on the floors in the closets. The smell was not great, and there was only one window, which was incredibly filthy, so the air did not circulate. It's an extra charge to have your room cleaned and get fresh towels. We tried to have a few cocktails at the bar before going to sleep and the bartender and waitress looked so miserable and forlorn, it was all quite depressing. The wifi is also terrible. Fortunately we weren't at the hotel much, would not stay again.

Great location and the room we were in was very spacious with a great bathroom! Reception was accommodating (albeit slightly cold) and called us a taxi to the rail station. However, internet and a WiFi connection is non-existent except in the bar area. The bed was pretty comfortable, however if you're expecting to be able to have internet access to work or anything: think again!

Beautiful hotel, delicious food and wonderful location on the river! We had the opportunity to stay out late and wander all around Inverness.

Hotel was actually pretty good. Rooms were very nice and location was great near the castle. 3 stars because the staff was generally pretty cold. The front desk staff were very short and we even heard them talking badly about other guests in front of us. Service staff in the restaurant was slightly better but if you stay, it's for the price/room/location and not the staff/service.

This was a fab hotel, every staff member was helpful and pleasent. The food was excellent, both the evening meal and the breakfast. The room was great, good bed, nice layout, warm and welcoming. I will be back again. Price was very good after finding an online deal :-).