Glen Mhor Hotel & Apartments

We love this hotel. Great breakfast. The mushrooms and hash browns were especially nice. We were in the deluxe river view room for a special occasion. The views on 3 sides were beautiful, especially at night with all the lights at this time of year. Nice view of the castle. The room was tastefully decorated. The staff were all very friendly and helpful. We had family stay in other rooms and they were just as complimentary. Cot was provided for our 2 year old. Quick walk to the shops and restaurants. It was easy to find a space in the parking round the back.

This is the 5th year running we have stayed at the Glen Mohr as our joint birthday treat. We stayed for 5 nights. When we arrived, I went to book in and received a very warm welcome from Eilidh and Liz, members of the Reception Team. |Our room was a deluxe one, with a river view on the ground floor. It was large, clean, spacious, comfortable, and well-appointed with a huge bathroom. The heating was so efficient that we had to turn it almost off! And this is well into winter weather in the Highlands of Scotland! |Our evening meal the night we arrived was delicious. The Maitre D’, Christine, of the Waterside Restaurant, was friendly, respectful and efficient. The house pale ale went down a treat, along with my main course of sea bass, broccolini textures and whipped potato. For dessert, I had vanilla cheesecake with burnt candied sauce and raspberry textures. The food was delicious, beautifully presented and cooked to perfection. |Throughout our stay, all Glen Mohr staff were happy to help, courteous and friendly. Service was prompt, and with a smile. |We’ll be back (again!)

We really enjoyed our stay here. The location is perfect for a relaxing weekend away. Close to city centre amenities but in a quiet street alongside the River Ness with great views. The accommodation was spacious, comfortable, and clean with all necessary facilities. We had an issue with a faulty shower in our room, but this was dealt with in a very professional manner by Dylan who went the extra mile to find us another apartment that met our needs exactly.|The on site restaurant has a excellent and interesting menu for a quality evening meal with a fine selection of in house brewed beers. We will definitely be back to Glen Mohr and wouldn't hesitate to recommend to others.

We've just had a wonderful family birthday bash in the Waterside Restaurant in this fabulous hotel. My elderly parents stayed over in a very comfortable and well equipped universally accessible room. (UAR) A fantastic breakfast was available from the friendliest staff in Inverness. We were treated to a very welcoming bespoke experience to celebrate my mum's 89th birthday on Halloween, complete with ghost and creepy decorations on our table. The staff were amazing. Always attentive service with a smile. Everyone enjoyed the delicious food from a varied menu, particularly the salmon and steak dishes, cooked to perfection!. Thank you to everyone who went the extra mile to ensure that we all had the best time. Thank you for the exceptional little touches in the room and for making it an experience to remember. Highly recommend this hotel for a quality stay!.

Great place along River Ness. Decent breakfast included. Overnight parking on street is free, but property also provides paid parking but at very reasonable price. There's also an offer for 'brewstillery' tour at £20 (under 12s not allowed). Stayed in Classic Loft. Room heating was not great but running hot water and decent sized toom and bath. Word of caution: No lift, so be prepared to carry luggage on stairs. We had a heavier one and struggled. But a great location.

Glen Mhor had such a wonderful vibe being right along the river and an easy walk from the train station. The staff were very friendly and helpful. Definitely add the distillery/brewery tour onto your stay! The rooms are spacious and cozy. We also enjoyed dinner and breakfast at the on site restaurant; definitely recommend the short rib. We would definitely stay here again, and we can't wait to try the single malt when it's ready!

Our room Sunday evening was good; clean, spacious, well appointed. Our room on Wednesday was 2 doors down the corridor and was a disaster. We lacked space at the foot of the bed but there was still a wall mounted tv and radiator, both hazardous at night in the dark. I found plastic wrappings under the furniture and the floor creaked loudly. In the bathroom, the toilet was heavily stained and when we flushed it there was a loud noise, so loud that we didn’t want to flush the loo at night. I would have expected this bathroom in a 2 star hotel. |The breakfast offered was uninspired. The porridge was good and there was a nice mixture of seeds. The coffee was a nasty bulk stew, the fruit lacked imagination, the bread was stale, slices of packaged processed cheese, grey ham and typical 1980s style buffet fried breakfast. Totally unappetising. |Would I go again; I would ask not to stay in room 925. |Atmosphere; the bar would get 9, the rest 5|Service; the bar 9, the check in 8, breakfast staff 4|Food; 3

I was deeply disappointed with my recent stay in the 3-bedroom family apartment at Glen Mhor Hotel & Apartments. I booked this accommodation based on the photos on the website, which prominently feature open living spaces suitable for families to gather together, commensurate with the number of bedrooms. It seemed a perfect base to explore Inverness and the surrounding area. However, the reality was drastically different. The living room and kitchen area were closed off by a fire door and was far too small to comfortably accommodate five people. The one bedroom on the first floor was behind a fire door that was difficult to open and the overall layout made the space feel less like a cohesive apartment and more like separate, disconnected units within a building. This accommodation fell far short of what was advertised and what I expected based on the website photos. It honestly felt like a bait and switch situation. |I have not ever left negative feedback, but after not receiving a response to an email about the situation after returning home, I am confident that this must be part of a larger problem with this establishment and compelled me to share this experience more widely. I was not seeking anything other than an explanation or maybe even just an apology. The current discrepancy between the marketing materials and reality is misleading and unfair to families booking in good faith. In general and beyond noted issues above, the apartment and furnishing were tired; the front desk service was functional though not warm or welcoming; and the included breakfast was good.

Disgusting. Paid full price and booked months in advance to be given a mouldy apartment where everything is broken and grubby. No grab handles so my elderly mum can't have a bath or shower. Black mould in the bathroom. Broken beds. No privacy so anyone walking the public alley alongside the apartment can look in. Can't open the windows because anyone could reach in. Just an awful experience.

Don't even bother considering staying here. The staff was not helpful and often confused about what to do and how to help. We stayed in the family apartments owned by the hotel. We were first brought to the wrong apartment. After that we got to our room to discover we had no hot water. It was important to be able to shower at night so we wouldn't miss our morning tour. They could not help us and had no other accommodations to move us too. I begged them for an alternate place to shower at least. Nothing. The next day they temporarily fixed it around noon. Our plans were ruined. When I tell you the water was cold, it was frigid. I cried while attempting to shower. There was also no WiFi in our apartment. I requested a partial credit, the manager Jon refused. He said we were not guaranteed hot water. Ridiculous! I hope he gets cold water only for every trip he takes for his next vacation. You get three basic things when booking a hotel: beds, hot water, WiFi. We were denied two out of the three. Nothing was done to make it up to us. No partial discount, no offer of free breakfast for our next morning, nothing. Also no one told us we had to pre-book breakfast before arrival. So we couldn't even have breakfast at their restaurant if we wanted. Do not recommend. Do not recommend. Find a less expensive place that has basic accommodations.

Everything about hotel was bad. Rooms are old, small. The food was terrible. One person in dining area of 40 people. Our tour director ended up cleaning tables off from previous group so we could sit down to eat. Breakfasts & 1 dinner was included but we ended up eating our meals out. Bar needs more help, they were slow & definitely overworked.

Small, outdated rooms. Buffet served to travel group was terrible . Hotel does have a good location

We stayed here for several days in mid-August. Our room was in the same building as The Waterside Restaurant and the outdoor bar. The room was one of the largest we have ever had in the UK. The bed was comfortable, and the room was nicely appointed with two leather chairs, a desk, a large closet, etc... The bathroom had a large (for the UK) shower, and all was clean. The wifi worked great, and the speed was good. I had a solid signal in the room. Check-in was easy, and the front desk staff was nice. There is lots of parking if you drive. The hotel does not have air conditioning, but the room's temperature with the windows open was lovely. The only issue with the room was the music from the bar playing with the windows open and some cigar smell forcing us to keep some of the windows closed. The hotel hosts a lot of travel companies. Every day we stayed there, you could find one or two busses of people staying there, but they had a separate breakfast area. One of the front desk staff was very helpful, and one was friendly but not very knowledgeable. We asked for food recommendations and she told us to open the app open table and book from there, and the app had reviews, so we could pick from there. It was as if she didn't know the area. The on sight restaurant was OK for breakfast, but we eat there one evening, and I would pass. The food just a few blocks away was some of the best we had all trip and this place was not of the highest quality. However, the full English breakfast was very good. We would stay here again.

Definitely would not recommend unless you're in a pinch. Overpriced for a very poorly maintained hotel. We lost power in our room as well for quite a while. Thought I'd book a river view room but no. Looking out at an alley and directly into someone else's window.

We stayed in the "strautin". This hotel has other small buildings right next to it. They have 4 or so other buildings. Parking is behind the hotel. We had room 520. It was clean and ok size. Not huge but what we expected. It seems the bought the houses/apt's next to them and made each one a room. I'm fine with that. It was cozy. Great spot to explore the city and the staff was really friendly. I only wish they warned you they have no elevator in most of the buildings so we wouldn't have to carry our luggage up the stairs. We would have left some of it in the car if we knew that before we walked up 2 floors with 5 suitcases. Not a huge deal but it would have made our 12 hour travel a little easier.

Decently priced hotel with a lot of character. it is right off of Loch Ness, therefore, a great view. It's also centrally located so you can walk to the Inverness Castle, loads of restaurants and shops, and a Tesco supermarket. Front desk and hotel restaurant staff are very friendly and helpful when giving recommendations on what to do in Inverness. Rooms are clean, from what I can tell. My only complaint is that there was no hot water the last night of my stay. I was traveling with two others and they experienced the same thing. Cold showers in 50 degree (Fahrenheit) weather is not ideal and I would recommend that they invest in a larger water heater to accommodate all of their guests, especially when the temperature in Scotland is a bit "fresh" even in the summer time. Also, they don't take Amex.

We arrived late after a mad dash from Galway-Dublin Airport-Glasgow-Inverness. Cecilia at check-in was gracious. However, the waitress at breakfast was anything but. Kevin nailed it about the room appointments. The radiator oscillates and the drain makes a loud gurgling noises. The mattress sags like a hammock, and the pillows feel like sacks of flour.

The hotel proper is quite pleasant, with a generous and comfortable lounge area. Jazz plays on some nights in the pub, and there are tables outside in the courtyard where you can have a drink and enjoy the view of the river. The included breakfast included a good variety and and the quality was fine. Unfortunately, the Family Room in the 'Cottage' was depressingly dreary. The retrofit was horrible, with dirty, stained lino and wallboard poorly installed. Dark and drab; well below the quality I expected for the price. Perhaps if you get a better room...

The location of this hotel is great-directly across from the river, walking distance to all, and good parking. But that is literally all this place has going for it. The room had been cleaned, but was still dirty, with stains on the carpet, which was old & in desperate need of replacement. The shower was not large enough for a grown man, the water pressure was terrible, the lights flickered, and the spare linens were all kept on the floors in the closets. The smell was not great, and there was only one window, which was incredibly filthy, so the air did not circulate. It's an extra charge to have your room cleaned and get fresh towels. We tried to have a few cocktails at the bar before going to sleep and the bartender and waitress looked so miserable and forlorn, it was all quite depressing. The wifi is also terrible. Fortunately we weren't at the hotel much, would not stay again.

Great location and the room we were in was very spacious with a great bathroom! Reception was accommodating (albeit slightly cold) and called us a taxi to the rail station. However, internet and a WiFi connection is non-existent except in the bar area. The bed was pretty comfortable, however if you're expecting to be able to have internet access to work or anything: think again!

Beautiful hotel, delicious food and wonderful location on the river! We had the opportunity to stay out late and wander all around Inverness.

Hotel was actually pretty good. Rooms were very nice and location was great near the castle. 3 stars because the staff was generally pretty cold. The front desk staff were very short and we even heard them talking badly about other guests in front of us. Service staff in the restaurant was slightly better but if you stay, it's for the price/room/location and not the staff/service.

This was a fab hotel, every staff member was helpful and pleasent. The food was excellent, both the evening meal and the breakfast. The room was great, good bed, nice layout, warm and welcoming. I will be back again. Price was very good after finding an online deal :-).