SJM987654321
Google
Hotel exterior and interior are fabulous. Staff very welcoming, warm and friendly. Decorated beautifully for the festive season.|Room overlooking gardens and to the sea was stunning. Fireplace made room very cosy and comfortable.|Staff had gone to the trouble of arranging some champagne as a welcome given we were celebrating a birthday. This was most thoughtful and a much appreciated gesture.||Afternoon tea on the second day was a lovely treat and most filling. We were particularly pleased with the efforts from the kitchens, noting light freshly baked scones. Tea and silver service a nice touch. Highly recommend an afternoon tea.||In the evening, as darkness fell, the hotel exterior is lit beautifully. It is most impressive and imposing grandeur.||Of the dinner, Cullen skink to begin with was good. Trout to start also done extremely well. Sea bass as a main dish was enjoyable.|So, what was disappointing? Lamb as a main dish was tough and I did not have the heart to send it back or to ask for a steak knife to try to cut it. It seemed to require endless chewing. Not impressed by the flavours either in that dish, as well as the preparation. |Langoustine as a starter appeared akin to one a lonely tired little prawn and some pork belly that combined soggy and tough at the same time. Rather poorly prepared and disappointing flavours.|And overall, service was incredibly slow. We were close to walking out just as the main meals arrived. The waiting staff apologised a number of times, explaining that a host of tables that evening had various special dietary requirements, meaning chefs are working on each table one by one and wholly separately, and hence service from the kitchen was reportedly unacceptably slow for many other tables.|Given the rather disappointing dining experience, I cancelled dinner reservation for the following night, which in itself was frustrating as we had been looking forward to it. Perhaps an unkind indictment on the kitchens that one evening was, as we left the dining room, several parties who having eaten in the dining room then complaining to staff of still being hungry, such that bowls of chips and salt and vinegar then started being served to coffee tables in the lounge. ||Overall, enjoyed the visit, and would return, leaving aside the one evening meal experience.