Colin D.
Yelp
Only a so-so experience if you're coming with kids and can only go to the gift shop.
My wife and I originally wanted to visit Balvenie, but when we e-mailed them we were told (1) they didn't have any more tour slots, (2) even if they did kids weren't allowed on the tours, (3) they didn't do tastings except for the tours, and (4) we should check out Glenfiddich as they would do tastings including Balvenie's scotches and had a gift shop the kids could go in.
Based on that, we visited here, but we found out that the tasting room was closed (not sure why) and so we could only visit the gift shop. In the gift shop after we politely asked, we were told we could taste 1 or maybe 2 scotches and only one of us could taste them because the other person was driving. The result was that my wife could taste only 2 of the 4-6 scotches we might have wanted to buy. After making it clear we were buying at least one over £300 bottle of scotch, they let her taste a third. We wound up buying two bottles, one of which we enjoyed in the evenings during the rest of our trip and the other we brought home with us.
Overall, the experience was really mediocre. I wish they had some better way to cater to a family with kids that still wants to do a real scotch tasting and buy a few bottles.