M M.
Yelp
Exemplary service & surroundings at this beautiful hotel in the lovely Wade Oval!! We stayed nearby at a different hotel during our last visit & saw this place as we drove to the nearby Art Museum. It was so lovely on the outside, and after reading the great reviews, we decided to give it a try. So glad we did!! They treated us wonderfully, and everywhere throughout the hotel there were nice touches like fresh cut flower arrangements, and windows with lovely views. The other guests we encountered were all very polite.
We arrived on a Wednesday evening when there was a music festival in the area. We were greeted by a friendly doorman & then by a helpful front desk person who checked us in & instructed us where to park. They had their parking lot blocked off with a man standing by to allow hotel guests into the lot. We were happily surprised that there was complimentary, secure on-site parking.
Throughout the evening we saw security guards strolling around the perimeter of the property & the doorman made rounds inside, which made us feel like the hotel made guest safety a top priority. Big points for us!
We got a double room because we were there with our two kids. The room was clean & the decor was in good shape. It had a dresser, one wingback chair, a small table, and 2 vanities - one in the bathroom & one just outside the bathroom. The beds were comfortable & super HIGH off the ground! I'm short & had to climb onto the bed. There was a choice of lofty and flat pillows, and the sheets/bedding were soft. The A/C had a choice of leaving the fan set to "on", which we always prefer for both air circulation and white noise while sleeping. It kept the room comfortably cool on the two sweltering days of our stay.
Would have preferred a suite, but the site says the suites only accommodate 2. I wish they would have sleeper sofas in the suites so they sleep 4, then we could have had a little more roominess. But, the double bed accommodation was adequate for our needs.
The bathroom was clean, well lit, & modern. Water pressure was great. We liked the hotel's choice of toiletries. Housekeeping did a good job & were friendly & helpful, supplying us with extra towels on request.
Breakfast was included with the room, and they put on a great spread! Each morning there was an egg dish such as sous vide eggs or frittatas, a pancake or waffle option, a meat option, some type of potatoes or home fries, yogurt with fresh fruit & granola options, oatmeal with multiple topping choices, cold cereals and several different pastries. The pastries weren't your typical cardboard variety. These were fresh & good, like they were baked locally by someone who knew what they were doing. Drink options included coffee, several tea options, juices, milk & iced water. The servers were very helpful.
We loved the dining areas; the carved wood & leaded glass windows were so beautiful & made for a relaxing breakfast in gracious surroundings.
My husband (who I consider the "Simon Cowell" of the hospitality industry :D ) suggested this be our regular place to stay when in the area, and he kept saying he wanted to schedule some "us time" here in the near future. That speaks volumes about the quality of our stay. In addition, the pricing was very competitive. I highly recommend this hotel!