Michelle Ibanez
Google
Our experience at this hotel was quite disappointing. First, the air conditioning in our room was not working, so we had to sleep with the window open. Unfortunately, this led to many mosquito bites, which made our night very uncomfortable.
Additionally, the room had a strong unpleasant smell, similar to urine, which made it hard to relax. Cleanliness and hygiene clearly need more attention.
The staff at the reception did their basic duties but weren’t particularly welcoming — no smiles, no warm atmosphere. It felt like they were just going through the motions.
Overall, this stay did not meet expectations. The hotel needs serious improvements in cleanliness, comfort, and customer service.