siyuen
Google
An all around great choice for picturesque Kenting. ||Location: it is located within the Kenting National Park. So it’s far away from the hustle and bustle of the nearby town. What you give up on access to public transportation is well offset by tranquility and beautiful views. The hotel also compensates for its relatively remote location with an on demand shuttle. So all was good for our stay. | |Facility: The building being one of the late Chiang Kai Shek’s vacation home, was set in one of the most scenic areas of the park. Our room has a full view of the ocean and the mountains. It’s breathtakingly beautiful on a clear day. The decor is understated and elegant, projecting a sense of calm and sophistication that many modern high end hotels lack. The room could be bigger by American standard, but is well appointed and overall functional., with some room of improvements (see last paragraph of review. )| |Staff: overall very friendly and attentive. The concierge desk in particular deserves a big shout out for the staff’s patience and attention to details in helping us plan out a two day agenda. Just that service alone well justifies the cost of our stay. ||Food: with a full service dining facility onsite preparing all kinds of local cuisine and some (small selection) of western fares, the food options were more than adequate for our stay. It’s not gourmet level, but excellent still ||A few things to improve:1) more English speaking staff. Most staff here don’t speak enough English to communicate with my American husband. It is a difficult place for any non-Chinese speaking guests to navigate. 2) Improve room layout: I know it’s hard to change the room size but maybe they can redesign the funiture and room layout to give more moving space. The big bath tub, for example, could be eliminated at least for some rooms for those visitors who don’t need the bath and prefer more space. Also consider eliminating the artificial steps between the bathroom, bed area, and the sitting area. These steps may look interesting architecturally but create hazards in a small space, especially in the dark. I almost tripped in the middle of the night trying to get to the bathroom. 3) improve website with more hotel information. The hotel has many interesting activities and tour options but such info was not on the website. If such info were available, we would have been able to do more planning in advance. In addition, it was almost impossible to contact the hotel via their website. The “contact us” form online does not work. I had to resort to makihh no an international call from the US to get any meaningful info about the hotel. ||All in all, we enjoyed our stay and will recommend this hotel.