Go Place

It was my first time coming here and the experience was exceptional. Yesterday was my mom’s Birthday and I wanted to treat her to a relaxing spa day. Now before coming here, I had read the reviews and was getting mixed feelings about taking her here, as some people were displeased with the service(wasn’t my experience though). Customer service was exceptional from the moment we arrived to when we left and cleanliness is definitely prioritized here. It was our first time and the staff were really good in helping us navigate the facilities. The Spa is beautiful, clean and has a great ambiance. They give you the option of wearing their free robes or a shirt and shorts and then if you want you can buy their slippers for $3.50(most people I saw at the spa were wearing the slippers). I booked my mom for the RMT hot stone massage and she absolutely loved it (We met a woman and her mother who also got massages here and they loved it as well). Although it might be on the pricey side but it was well worth it. The hot rooms across the spas were my favourite as I found it both relaxing and detoxing. The infrared lights were also a personal favourite and based on how these sections were full for most of the day, it seemed like most people liked it as well. The food here is also good and the customer service was excellent. This spa experience superseded my exceptions and my mom had such an amazing time.

After 10pm is definitely less busy. Received a fairly decent massage here. The facility is quite big so it’s easy to spend a few hours here. Drinks are good, food is just okay though, nothing special but what you would expect. Service is quite quick though. Good space to hang out and use the rooms however they should definitely enforce “quiet” spaces in the sleeping areas and in the rooms as it is a spa. The music also gets quite old and repetitive.

Go Place has been one of my favorite indoor spas, and I’ve visited many times. I’ve also recommended it to several people. However, I strongly advise against booking a massage there. The management system around their massage services is extremely disappointing. After the massage, they ask you to rate your experience, but if you don’t give them an “excellent” rating, they pressure you and make you feel uncomfortable. During my most recent visit, I rated my massage as “average” because it genuinely fell below expectations. The masseuse confronted me aggressively, demanding to know why I didn’t rate her higher. When I tried to explain, she argued and dismissed my feedback entirely. She physically blocked me from leaving and continued to question me. I was there with my family and my in-laws, and the whole situation left me feeling anxious and embarrassed. It was incredibly unprofessional and made what was supposed to be a relaxing experience very stressful. If you can’t handle honest feedback, you shouldn’t be asking guests to rate their experiences at all. We go to spas to relax—not to be treated poorly for being honest.

Where can I start, it was such a wonderful experience and pampering day. They are so well organized. Definitely a word of advice don't make any other appointments or plans for that day, and just spend that day at the go place. They have runners/gym shoes at the gym and socks, and your own shoes are not allowed 🚫 they have water everywhere. You can take your own bottle and refill. They have shampoo/conditioner/body wash/body lotion/face cleanser/face cream/cotton pads and ear buds. Just bring your own face wash and hair comb.

I had my first experience at Go Place Spa and it was amazing! The facility is very clean, upscale, and beautifully maintained. They offer a variety of amenities including a fitness center, different types of saunas, and a hammam. Everything was spotless and well-organized. The restaurant on-site also served great food at very reasonable prices. It’s truly a perfect place to relax and spend a weekend. I highly recommend it!

Had a great day! Loved how clean everything was. Crazy I had two naps while there. The waterfall cold shower was a nice touch, preferred this in comparison to a dip. The different rooms are well thought out, different sauna rooms with different temps. Steam room was amazing! Haven't done this often, need to relax when trying to breathe, but this felt amazing! Never left leaving a spa with such smooth skin! Loved the products they offer for shower use. Extras are provided too, so you don't have to over pack for the day. Can't say enough good things about this place. I look forward to going back again.

I cannot describe this place...I felt like I was in heaven. The pools were excellent. The caves were excellent. Every detail was well thought out and the place is very clean and well maintained. I went there with my sis and mom for early mothers day and we also bought some jewelry. Good quality jewelry that doesn't tarnish was being sold. The lady that helped us Helen, was extremely kind and knowledgeable of the jewelry. She wasn't pushy and she was very patient with me and my sister wanting to try on jewelry before buying. She went over and beyond in looking for the right sizes and it just made the whole experience so much nicer. The food was incredible. We had lamb chops which was 10/10. The sushi platter was 10/10, fried rice and eel with rice was incredible too. Everything was extremely fresh. Definitely will come again. I recommend everyone to try this spa. You will feel like you are in a different country getaway. Thank you for such an amazing experience!

enjoyed: I recently visited GO PLACE and it was truly an amazing experience. From the moment I walked in, the atmosphere was serene and inviting, with calming scents and a beautifully designed space that immediately put me at ease. The staff was incredibly professional and welcoming, making sure I was comfortable throughout my visit. The facilities were spotless and well-maintained, with thoughtful touches like herbal tea, cozy robes, and soft lighting that enhanced the experience. I left feeling completely rejuvenated, and I’m already looking forward to my next visit. If you’re looking for a high-quality spa experience, I highly recommend.