Goblin Hill Villas At San San

I recently had the pleasure of staying at Goblin Hill Villas in Portland, for my Anniversary and Husband’s Birthday and I can't say enough good things about our experience. From the moment we arrived, we were greeted warmly by Noel, who set the tone for our visit with his pleasant demeanor and helpful nature. He was always around to assist us, making us feel truly welcomed. We rented a two-bedroom ocean view villa, and it was nothing short of stunning. The rooms were spacious and beautifully decorated, providing a perfect blend of comfort and style. The view from our villa was breathtaking, with the ocean stretching out before us, creating a picturesque backdrop for our getaway. While we had an amazing time, there were a couple of minor issues. We noticed that the bathroom water pressure could have been better, and we would have appreciated having body wash, shampoo, and conditioner provided. However, these were small inconveniences in the grand scheme of our stay. The next day, we had the pleasure of meeting the manager Angela, who was incredibly warm and welcoming. She surprised us with a lovely anniversary greeting and even wished my husband a happy birthday, which added a personal touch to our trip. Overall, our anniversary and birthday weekend at Goblin Hill Villas was nothing short of amazing. The combination of exceptional service, delicious food, stunning accommodations, and a beautiful location made for a memorable experience. I highly recommend this place to anyone looking for a getaway in Portland!

Be VERY CAREFUL when booking a reservation at Goblin Hill Suites! Prior to Hurricane Melissa, I made a reservation and paid a $416 deposit. After the storm and I called their land line and WhatsApp phone several times to see what condition the hotel was in, no answer or return call at any point. I reached out several times via email and every time they responded I was told they still did not have power. They never took the initiative to contact me, only responses to my emails. 2 weeks prior to my reservation I decided to cancel my trip to Jamaica due to the devastation from the storm as well as the fact the they obviously CAN NOT accommodate me with NO POWER and they may possibly of not even had water, if they have water it’s obviously cold because there’s no power to use the water heater. They told me that although they still don’t have power, the reservation is NON-REFUNDABLE and they would need to reach out to the managing director to see they can make an exception to give me a refund. My original reservation date has now passed and ALL NOW no one from Goblin Hill Suites as reached out to me or responded to my follow up email with any type of resolution although they still do not have power…. It’s been 2 weeks, no contact from Front Desk. How am I suppose to stay at a hotel with NO POWER and possibly no water?? I do not recommend any one to book here unless you want to be ignored or treated unfairly. As a Jamaican, I’m embarrassed and disheartened to know that this is how they treat tourist and that there’s no rationale within their policy!

It is with mixed feelings that we write this review. It was a property we were so looking forward to spending our 14 nights of pure relaxation. We booked a superior two bedroomed ocean view villa, which actually appears to be their only 2 bedroomed villa of this kind on the property with this panoramic view!|Sadly the reality of this accommodation was sky light seeping through the roofs of the bedrooms upstairs, which in heavy rainfall drips of water came through. There was no Internet reaching this ( there best villa) until the 5th day of our stay. Pretty much every other day there was a water problem, no water to shower or flush the toilet, on some occasions when there was water it was cold. The pool area needed a good jet wash and the hammocks and sun beds needed to be cleaned. We could not use the pool area for these very reasons. A couple of electric outages, though these were short lived. The San San beach that is advertised open at weekends only, is a bit of a walk down the back of the property , out onto the street across a major road and a further walk, eventually on arrival you will find it is not worth the journey. Goblin Hill’s garden areas were well kept, and if you pay for an ocean view villa, it will keep you sane as you battle through everything else this property lacks. Despite the lovely staff trying to remedy these issues mentioned, sadly Goblin Hill does not a appear to be a property that is loved by its owners, this is plain to see. We would recommend spending your hard earned cash at other establishments in the area that are well kept and until such time when Goblin Hill villas can manage to maintain the basic amenities and up keep to reclaim its place in the travellers market. To Note: all service shortfalls experienced were reported to the establishment reception on each occasion they occurred. We stayed 8-21 Feb’25, and there was very, very low occupancy during the time of our 14 nights stay.

We really enjoyed Goblin Hill. It’s in a beautiful location to say the least. The grounds are gorgeous and the views are breathtaking! Mango trees with fruit are all around and there are so many birds to hear! The resort feels very comfortable and relaxing. The food was delicious too!

We just had the best time for a family member's 60th birthday trip to Portland and stayed at Goblin Hill. The property is beautifully landscaped and the views are amazing! Dravane at the front desk arranged for massages onsite for the group which were done on the terraces overlooking the beautiful Caribbean Sea. Breakfast each morning on the Hummingbird Terrace was delicious with Andrea doing an excellent job with serving. She was very attentive to our needs especially since we were a group of 8. We enjoyed tennis and the pool and the property is located within driving distance to the attractions in Port Antonio and the surrounding area. Angela who greeted us upon arrival and departure, was very friendly and ensured that all was well during our stay. Their Guest Info Booklet clearly states that this is not an all inclusive property and all meals are prepared at the restaurant on request at a reasonable cost. Every staff member we came across was friendly and polite and made us feel welcome. If you are looking for a place to chill and relax and enjoy amazing views and a family friendly environment this is the place to stay!

My family and I had an absolutely wonderful experience at Goblin Hill! Angela, Nina, Ajai, Pamela are just a few of the staff that made our stay an unforgettable vacation. Beautiful grounds, spacious villas, complimentary coffee/tea, wonderful views all around you, multiple beaches close to the property, tennis courts, pool area and absolutely stunning cuisine (breakfast and dinner; didn’t have lunch on the property). Hope to come back in the future and visit. These people really bent over backwards to make our stay memorable!

Staying at the Goblin Hill Villas was so disappointing that I can only recommend staying away and booking vacation somewhere else. The biggest issue for me was the safety at the property, but there are so many other things that also must be improved. The same afternoon my friend Danijela and I arrived I had an accident, I hit the large transparent glass doors to the terrace with my head and blacked out on the floor immediately. That’s when we started to discover all the security faults. That was the only large glass door on the property that didn’t have safety stickers. Despite my accident the stickers weren’t applied back in the next 3 days of our stay there although it was promised that some technical support will come first thing in the morning. No Health and safety protocol were implemented after my hit and fall, the staff didn’t react at all other than with shock. I had to request ice so I can make ice compress and keep it during the night on my face and nose. Again, the staff should have referred me to the designated medical institution for a check, as per regulations in Jamaica. But it was my friend Danijela who took me to the doctor she found in Port Antonio the next morning, where I had a check and got a therapy. From that point on our whole vacation was ruined, I had to take heavy medication and apply ice compress on my face every 2 hours for the next week. After all this, the staff didn’t show any interest or regret for the accident blaming us for not adjusting the curtains in their villa the moment we arrived. That for sure would be the task of the staff, no guest anywhere in the world should be adjusting their accommodation to become safe on their arrival to the property. The receptionist continued to be rude and ignorant and only talking about the balance, although we already paid half and didn’t plan to leave without paying the rest. It’s just that at the time we had other priorities like my health condition. After 3rd night she came with the Security person and kicked us out of the property, just handing us the letter and later hiding from us and avoiding any conversation. More issues we discovered during our short stay that should be fixed to secure safe and healthy environment for the guests. The water is not for drinking or washing, it was yellow on several occasions. There were electrical outlets completely unprotected from the humidity on the terrace. Both windows and terrace doors were not able to close or lock. Coffee maker severely burned and dangerous to use. Table lamps are outdated with metal switch without electric shock protection, no way that is approved for public use (please note that this is a family friendly place where many children come too). Table on the terrace was unstable, very dangerous to lean on even slightly. The metal stairs leading to the apartment on the 1st floor were very steep and rusty, For more than 300$ per night Villas, it’s also unacceptable that you can’t get any water, coffee or food if you don’t request it at least 24 hours ahead. Word complimentary was not in use there at all. Very ignorant since there is no shop or restaurant miles away from the Villas. The bar was always empty, very hard to find any staff if you need anything. I really regret booking Goblin Hill Villas at all.

Goblin Hill Villas is a beautiful small resort outside Port Antonio. The view overlooking San San beach is absolutely gorgeous. The grounds are a work of art, beautifully landscaped. The pool is the best pool I've enjoyed in Jamaica, mainly because of the lush tropical landscaping surrounding it. We engaged a personal cook-Taniece-who was an amazing chef and a lovely person. And the rates are quite reasonable for the quality of the room and grounds. If you need a driver, Petey Garfield is the best. Winifred Beach, rafting on the Rio Grande, and the waterfalls up in the mountains are nearby and amazing. Port Antonio is off the beaten path, so you won't feel like you're in just an extension of Miami-in-Jamaica!