Anthony
Google
I have been shopping here since they opened back in 2006. Interior design of the place is amazing. I have spent tens of thousands of Hong Kong dollars here over the years. I haven't been back to a physical store since 2016. I visited this location three times over the past month and have had mixed results.
The staff, with the exception of an older woman, has been mediocre at best. Furthermore, inconsistent pricing versus the website, which was explained to me as being "website only pricing", but that some online promotions were also available in store. There were no promotions that I noticed in store. Everything was full price. An item I was told was on promotion was still coming up as full price.
Minus two stars.
The products at G.O.D. these days are not my cup of tea, but I was able to find a few small things that I liked, or that I will give away as gifts to my friends in the USA.
I purchased a few items at the other location and used my credit card. I had to go to this location to purchase other items that I wanted that were out of stock at the other location(the employee there had no idea what I was talking about when I asked). I was told that there was a credit card minimum. That doesn't make sense as I charged less than a hundred Kong Dollars on my card at the other store, but then was denied a similar priced transaction at this store. The employee seemd smug about it.
Minus one star.
I really liked this place, but like many others, I feel like it has gone downhill. Douglas, I hope that you can figure things out and make this place as great as it used to be. Until then, I won't be back. Very sad.