Rach_JF97
Google
We’ve visited Gran Canaria before, but this was our first stay at Marina Gold—and certainly not our last. From the moment we arrived, we were warmly welcomed with a glass of sparkling wine. Our room wasn’t quite ready, which was no problem as we had arrived early. The staff offered luggage storage and a place to change into shorts, and we even received a personal call from the front desk manager, Christian, while we were out for lunch to let us know our room was ready. It was only about a 30-minute wait, which was very much appreciated after a long day of travelling.|The rooms are cleaned daily and kept to an excellent standard. Ours came with bottled water, a bottle of wine, and a handwritten note from the manager—a thoughtful touch that made us feel truly valued.|The hotel itself is beautiful and impeccably maintained. The staff are outstanding: they go above and beyond for guests, and it’s impossible to walk past anyone without a friendly smile or a “hello.” Even when we returned late at night, around 2 or 3am, the reception staff were still cheerful and welcoming.|The hotel also hosts drinks with the manager (which we didn’t attend but looked enjoyable from our balcony), plus entertainment such as a DJ at the pool on Sunday and a live singer on Friday. The sangria at the pool bar was exceptional—easily one of the best we’ve had in the Canary Islands—and the beer was served ice-cold in frozen glasses, which was a perfect refreshment in the heat.|Regarding some of the reviews below, we also did notice a loud group of British guests during the first two days of our stay. However, we personally saw the manager address the issue at the pool, and from that moment on, they were much more respectful toward other guests.|The location is fantastic too: just a five-minute walk to the Yumbo Centre (if you’re looking for a fun night out, Sparkles Show Bar is a must-visit) and around 10 minutes to the beach. For reference, we’re a couple in our twenties, and we found it an easy and enjoyable walk.|Thank you, Marina Gold, for an incredible stay. We’re already looking forward to returning hopefully in the very near future.