Gold Reef City Theme Park Hotel

As frequent international travellers we can't express enough our amazement and satisfaction of the hotel, service and facilities. Clean, fresh, friendly, fully equipped, etc. We're DEFINITELY coming back! ♡

Arranged a 30 minutes early check in 2 months in advance. Arrived at the hotel room not ready waited patiently until the check in time which is 2pm, as i am typing this review at 2:20pm room is still not ready. Every single guest arrived at the hotel is upset with the poor service from the management. Never again staying in this pathetic place or recommend any family or friends.

Great for team builings ,learning each other's strengths and weakness in a fun way ,this was a great experience .lunch was served at Barneys restaurant 😉 solid 10 the food is delicious and affordable 😋

Theme park was good, just so many rules for kids if they to small or to big for rides, certain experiences little kids could enjoy on a parent's lap like the 4D ride bit rules exceptionally strict. Otherwise, the experience for little ones in between being tall enough or too tall made my kids really unhappy as they got refused on many rides.

The hotel room was lovely - they have upgraded since the last time we stayed. The room and bathroom were spacious for the 4 of us. Wifi worked perfectly. The lady at Reception and the staa at Barneys can work on being more friendly and greeting guests and smiling. The shuttle guys were very pleasant. Please can the rides at the theme park open at 9. So much of time is wasted waiting in lines. The administration of the theme park really needs to be looked at. Please evaluate Disney, Universal Studios or Lego Park and look at how they operate the rides. We've been to theme parks across the globe and Gold Reef is disappointing. More operators are needed at the rides. Test the rides at 8 not 9:20. Have the next batch of people ready. Have another operator assisting with the exit while one loads the next batch.So much of time is wasted and it's frustrating how long the lines take to move. It's a waste of money when you are paying for a 1 day ticket as you will only be able to do 2 or 3 of the thrill rides.

It was an extremely cold day when I visited here, I was just looking for something to eat. We were seated outside on the veranda in the only bit of sun that was available. The food was average, I thought it to be a bit expensive, service ok but because of the weather, I just wanted to get it over with. It wasn't a good experience.

I came here for a conference then had some fun little time to try some rides. Here are my ratings, based on thrill and fun. 1. Tower of Terror - 10 for Thrill 5 for fun. When the cart was going down my back broke, it was painful for about a week. Exercise Caution. 2. Miners Revenge - 7 for thrill 8 for fun. It was fun, the water makes it even more fun, I didn't expect the water to splash on me like that. 3. UFO something - 5 thrill 8 fun It wasn't thrilling, but I got to experience what was taught in those physics classes. Centripetal force or something. But also be cautious, you can feel a little weak after riding this one. 4. Golden loop - 8 thrill 7 fun This one was scary, it gave the same vibes as the tower of terror but less thrilling. 5. The Congo what-what swinging boat. This one actually helped me with my fear of swings 😭. The list goes on...but these are the highlights

Parking is in the general parking lot/not under cover. The check in process was very efficient. The room was quite clean and well ventilated. The bed and pillows were super comfy. You get access to the theme park. My kid thoroughly enjoyed the rides.