kindy T.
Google
Very disappointing stay.
We arrived at the hotel around 11PM, already tired from traveling, but were unable to enter our room because the door would not open. This happened twice, and we had to wait nearly 30 minutes before the issue was resolved.
Unfortunately, the problems continued once we entered the room. The hygiene was unacceptable — the pillows and bedsheets had a strong unpleasant smell, there was a lot of hair on the bed, and there were many mosquito-like insects inside the room. It clearly did not feel properly cleaned before our check-in.
For a hotel of this standard, this experience was extremely frustrating and far below expectations. I hope the management seriously improves their cleanliness and maintenance, as this stay greatly affected our overall trip.