Golden Chicken

The fried chicken was very good, The sides were nothing to write home about. I would recommend against the mashed potatoes and gravy and go for the french fries. Great prices and the service was pretty fast.

Great food across the board. A HIDDEN PIZZA GEM; better than all the chains and pretty much all the independents in the West Allis area. Prompt delivery without gouging you with some arbitrary $5-6 "delivery charge" like seemingly everyone else does. Chicken is great. Good sandwiches. Good sides. I look forward to trying the ribs some day.

Ordered delivery. An hour and half later I called and was told they're busy and decline if cold. Oh, it was ALL cold and I paid because I felt sorry for driver. AND...they forgot my soda. I have ordered from there plenty of times with no issues, but after today...I won't ever order there again. Just ridiculously bad service.

I placed a delivery. Paid with credit Card, it came to $27. I just got it updated total. They apparently gave themselves a $5 tip. This is after I gave them a cash tip. And it took 3 hours for them to bring me my chicken, because they messed up the first time. Told me that they would fix it right away. It took a total of 3 hours and now they decided to give themselves a $5 tip without permission. And like I said, I gave them a cash. Tip. I don't know who they think they are that they can just give themselves their own tip, especially after taking 3 hours to bring chicken. This is ridiculous. Their service is declining. This is the second time in a row. I've had horrible service.

Mannn every time I give this place the benefit of the doubt and order from THIS LOCATION, they ALWAYSSS mess up my order!! Ordered family 10 piece , they only gave me 8. Ordered breaded mushrooms, they completely forget them. Ordered a soda and they forget. They also have the wrong prices online, so someone should just stop being lazy and update their marketing. Get it together please 😩

Placed an order at 4:30p food didn’t arrive until 8p. Chicken wasn’t the best, it was dry, hard and little to no flavor. I ordered their Mac & cheese for the first time. Fyi, it was “Easy Mac “. Cheesecake wasn’t great either. BUT! To be fair, their chicken is normally tasty, must’ve been an off day. Also, I’ll assume they had a long list of deliveries that day due to the snow we had.

Great food, great portions. The coleslaw was bomb. The chicken PIPING HOT. THEY WAS STEAM COMING OUT DEY BAG! ;)

Golden Chicken is a regular go-to spot for me and my wife. I believe it's exclusively takeout but the lobby has a hometown charm you just can't get with big chain restaurants. The chicken snack pack is an excellent deal, tastes great. I've enjoyed various burgers, fish and chicken options. They are regularly busy but still friendly. They accept all payment forms but prefer cash so help them out whenever you can and don't forget to add a well deserved gratuity.

After looking at how expensive KFC has become over the years like an 8 piece with sides is about $35 with tax and the 4 piece taste with sides is around $22 I decided to try this place. The four piece with frys, coleslaw and a dinner roll is $10 bucks flat. The place was very busy on a Friday evening with non stop phones and that means one of two things, the chicken is really good or the prices are very appealing. The place is very outdated and dumpy looking. I ordered the 4 piece dinner to go because it's carry out only and my order was ready in about 5 minutes so it's not cooked to order. For $10 flat it looked pretty good and very reasonable for a dinner now days. The roll was an average commercial dinner white bread lump. The coleslaw was a commercial average fine diced creamy style. The frys were the average frozen crinkle lightly seasoned. The chicken was not the greasy fried style but more of a beer battered fish style seasoned mildly. The children was not moist and juicy like some places but more dry like it was made in advance and sitting around like the food fried chicken that was made a couple hours earlier Walmart style. I ate it a couple hours after I picked it up and to be fair but it was still crunchy and not greasy at all like left over fried chicken. Would I get it again, probably because it's equivalent to the ready made food store fried chicken that I occasionally pick up except with sides.

My stars are based on Service not food Quality- their food has always been awesome. I placed my order at 5:42PM 2/1/25 ($30 for delivery). I called to check on my order at 710PM as I felt that I should have had my food delivered by then. The person that answered the phone told me that my order would be there shortly and apologized stating they got slammed. It happens. I clarified I was checking because sometimes my address 6928 gets confused with a house east of me 6828 and I was hungry. He said (was my first solid clue) it's an easy enough mistake to make. So I patiently waited for my delivery. 10 minutes later I get a call from a different person at GC stating there was a mix up with my order and it was mis delivered.....really, I was lied to? It took another 30 minutes to get my delivery. No discount, refund only Sorry there was a mix up. Stuff happens, but don't lie to me, your customer, if you expect me to continue patronizing your establishment.

Because of they refused to serve me. They are so very rude to me long time ago. I will never call them forever!!!

Was nice to stop in quick for a to-go order! No seating inside but ordering at the counter was easy and food was made and packaged quickly. Ordered the fish sandwich and fries for FOUR DOLLARS - Great deal for what I received. Typical fish sandwich, but it hit the spot. I'm looking forward to ordering the chicken next time. The employee (possibly the owner) was super kind and patient as we ordered. Definitely will stop by and encourage others to check this place out for a quick and easy lunch or dinner!

The best thing about GC is that you don't have to wait untl Fridays, you can get a bucket of fish every day. we have to do pick up because we are out of their delivery area.We also tried the breaded pork chops for something different. %he only downfall is they don't open until 4 pm. an 11 or even a2o'clock opening would be nice

Been going to this place for years still spot on with the chicken and pizza. Beats any mass produced restaurant in the business. (Dominoes kfc etc) stills stands the test of time love this place

This was a delivery person working for Golden Chicken West Allis 89th Greenfield Ave! She dug in her butt and threw a wet urine & poop stained napkin on my porch table!! PLEASE GO SEE THE VIDEO OF THIS ON FACEBOOK!!! I contacted the owner and have not heard back or received ANY REFUND for the food we threw out, my son was disgusted by the video!!!! POOR MANAGEMENT , no concern for his customers!!

Almost 3 hours later received food after calling to see when they would arrive told them how long I was waiting and told rudely I couldn't have been waiting that long.then the food was so bad rubber old fish and chicken so tuff I couldn't chew through it .everything rancid old and tuff.i had to throw it all out. Worst food experience and staff on phone experience. Never again.ps this is coming from someone who loved this restaurant a couple years ago. Very sad.

Great service, and good food!I highly recommend!Great hospitality. Great menu to pick from also, but love the chicken

Can't believe how good chicken can be, but have you tried their ribs. You don't need to spend twice as much going out when you have a local restaurant like Golden Chicken.

Been going there like once a week for quite awhile. Will NEVER go back. Apparently phone curtesy is not on the menu. My girlfriend called, and I guess the order was too complicated for the guy who answered, and heard him say to someone else there, "here you take this fucking order ". Told her to call back and cancel. Never again!

Mostly great experiences! Great delivery food! Great portions, service, and price. Places like this need to be around forever, because they are NOT easy to find!

Great little West Allis gem! The food is always hot and fresh and so many options to choose from!! definitely recommend!

Their delivery drivers leave fresh napkins covered in poop and soaked with urine at customers homes.

I just placed a huge order for Christmas eve. 12/24/19. All the food was amazing and fresh. Ordered 2 large pizza's, a bucket of chicken, mini taco's to go with my taco salad I made, breaded mushrooms, fries, coleslaw, onion rings, potatoes and gravy, extra garlic bread to fill 10 people. Everyone love it and I was super impressed. The delivery person was super nice, said "Merry Christmas" I gave him a 20 dollar tip, I know how hard it is to work when you'd rather be with family but he was very sweet and not rushed. The people who answered the phones were very nice and the food was HOT and super awesome. Thank you for the amazing food and being a part of our new Christmas tradition we started. :) Merry Christmas to all who had to work last night. We will be back again soon that's a promise!!

First time ordering from them sadly I ordered 20 piece chicken meal and fries . Chicken was dry and overcooked fries were good. Never going back here for fried chicken.

Great chicken dinner: I think it is broad red, not fried because it was not as greasy. Ready in only 25 minutes (we ordered 24 pieces for a party that day!) Their pizza is also good if you like ultra thin crust, which isn't my favorite but it is perfect for my hubby and daughter.

Hello... This afternoon... March 16, 2019... At 4:45 P.M.... I contacted Golden Chicken West Allis, Wisconsin location via telephone call and I talked to the male business owner. I called him back in short order and ended up ordering the current special 16 Piece Fish and Chips for $21.95 plus tax. There was a delivery charge of $1.75 making my order total come to $25.08 prior to adding the tip for the delivery driver. At 5:30 P.M. I called the business owner again at the urging of my woman about using a $1.00 off coupon that was undated. This coupon was from an older menu so I decided to call ahead to avoid any arguments with the delivery driver at my front door. The male business owner told me that the $1.00 off coupon would be honored without any problem from the delivery driver. Once the delivery driver arrived things went south quickly... He told me that since I ordered a special that was already discounted by $3.00 the coupon was not valid for acceptance. The coupon did not state this and simply stated that it was valid for orders of shrimp or fish of 14 pieces or for more pieces. The delivery driver was argumentative and unprofessional continuing to argue loudly in the background as I called the male owner back. The male owner heard this and sounded stressed as I told him about the delivery driver being adamant about the coupon not being valid. The male owner put his wife on the telephone and she got right down to business about honoring the coupon and telling the driver personally. I THANK HER FOR CLEARING THIS SITUATION UP PROMPTLY. AS A PAYING CUSTOMER I WILL NOT TAKE BEING TRIFLED WITH!!! THE FOOD WAS SPOT ON AS ALWAYS AND I KNOW IT ALWAYS IS. THIS REVIEW IS FOCUSED ON THE RUDE AND SARCASTIC DELIVERY DRIVER THAT MISHANDLED OUR EXPERIENCE. THE FACT THAT WE GAVE THIS CHUMP A TIP AT ALL IS BEYOND MY UNDERSTANDING BUT MY WOMAN INSISTED ON TIPPING HIM.

Always delicious chicken and ribs. Never a disappointment. Chicken and rib combo comes with fries, coleslaw and rolls.

The fried chicken here is really tasty. The skin is very crispy and delicious while the meat is moist and juicy. The chicken has a good seasoning that enhances the flavor. They now how to make chicken just right. One thing that I really love about this place is the ambiance. I feel like if John Candy was still alive he would be hanging out here. This place reminds me of an establishment that was once nice but over time has slowly turned into a "dive." However, it still maintains all the high quality food and people that makes this place a local gem with character rather than just another dive. There were several restaurants like this that I would frequently visit during my childhood and being here reminds me of all the fantastic food and down to earth people that make places like this great. While I waited for my order to get made, I watched the workers run out to make deliveries, chat with customers, and work busily on the numerous orders. Many customers visited during the wait for my order and Golden Chicken was an unexpected location for some enjoyable people watching. Unfortunately, there aren't a bunch of tables here so don't plan on eating here. Golden Chicken has plenty of tasty choice options like pizza, fried fish, ribs, and shrimp. All those foods beside the pizza can be served in bucket form...hell yeah! If you haven't tried this local gem yet, eat here so it doesn't get replaced with a Kentucky Fried (or Grilled) Chicken!

Love their chicken but last time there, which was early this week, no one, including another customer, was wearing a mask so I won't be back for awhile. Darn because their food is good and the people working there are very nice.

The food here is classic. If you grew up in the West Allis area you grew up loving Golden Chicken. Sometimes it can be a bit too greasy, sometimes too dry, but sometimes they get it PERFECT and the chicken is juicy and tender. The one area where Golden Chicken needs to step it up is their customer service. Whoever answers the phone is honestly an awful person. Rude, unhelpful, and sounds just plain annoyed at her job. My husband , who is hard of hearing by the way, called to order and had a hard time hearing the girl so he gave the phone to me. I picked up and could hear her talking bad about him. If it weren't for my love of the owners & the food I would've hung the phone up that second.

used to order every other week, but since the poop stain napkin incident switced to different vendor

Just wanted to write a quick review. We order for delivery from here all the time. We are right on the farthest edge of their delivery area, and it takes about an hour for them to deliver, but the food is always piping hot and fresh. For a nice change from the typical delivery places, I highly recommend Golden Chicken. It's nice to have someplace to order from that isn't the typical pizza or Chinese. Anyway, about the food. I'm not fond of their pizza - the sauce is a bit too sweet for me, however their chicken is really good. Always moist and really good tasting breading/coating/skin. I also really love their fries, they have good cole slaw, and their dinner rolls are tasty too. The price can't be beat either. Just this Wednesday we ordered a 12 piece bucket of chicken, with fries, slaw and a 2L soda, and it was about $20 (including delivery, but not tip). Oh, yeah, and my husband loves the "mini tacos" - Try 'Em! However, I must say we're lucky to live in an area where we have a large variety of delivery places.

would never order the sevice sucks the people are rude the food is cold the gravy had black things in the gravy would never order again

Wonderful food lovely location and very good value for money, we ate here so many nights! the locals say best restaurant within 10 miles!

Have ordered from here 3 times and they always get my order right. The chicken is amazing & their appetizers are good too. The Ocean Pearch never dissapoints. Good food always!

Just unbelievable service. Pizza was crunchy and manager seems to think it's polite to held up on people. I've ordered on numerous occasions and E.V.E.R.Y. time, I'm served fries that set under the light, or chick ran away from chicken.

Excellent chicken! The service is outstanding and so friendly! Very happy every time I order!

We order take-out fish fry about once a month. Fish, fries and slaw are always great. Service is great. I'm amazed at how much business they do from this small location. Our kids love it when they hear we are getting Golden Chicken.

The other review was right the lady that answers the phone is a crab. Chicken was totally overcooked-2 meals- so I threw it out...no more golden chicken

I ordered a pork chop dinner and a chicken dinner. The chops were tasty but the chicken pieces were anemic. Just not appetizing in the slightest. On both dinners, the fries were old. Not going to be ordering from there again.

I dont normally write reviews but I just had to. First of all the mac n cheese that is $3.50 was kraft mac n cheese from a box and powdered cheese. I've made this a million times you can't fool me. Fries would have been ok but we're cold and so was the fish. $30 for food I could have made at home for half the price is rediculous. The delivery guy was very nice though.

I ordered food today, and my food arrived one hour and 30 minutes later, after the first hour I called them and I asked them if my food was still on the way and the person that answered the phone was rude and hung up on me, I Do not recommend this place of business ,'if you wanna call it that, when you put something on your card to pay for it and you already put the tip on there you can't get your money back for the tip ,when my food arrived it was ice cold,"Never again, and I hope you'll do the same "

Don't miss the pizza! I know it's Golden Chicken but the pizza special is a great deal and one of the best thin crust pizzas. Service is always good and order is always right!

UPDATE, I tried this place again and made sure to be clear about items that were not delivered last time and they would send them this time...Well they didn't. We were mysteriously cut off when I called to complain. Do yourself a favor and patronize any of the competitors, it cant be worse.

I'm a VERY picky eater and have been getting coupons from this place for years in those penny saver mailers, and decided to try them out. It was very fast delivery especially for how crappy the weather was. We got a lot of food for the money we spent. And it was good food, the chicken was crispy outside and moist inside. The ribs fall right of the bones, the gravy was yummy although the mashed potatoes nothing special (boxed) but the crinkle fries were good, and you know how leftover fries are gross? I reheated them today in the oven at 350° for 10min and they were still good!! It's nice to have delivery that isn't pizza only or jimmy johns. I will order again and would recommend this place. And look through your money mailers, they always have coupons.

I just purchased the 10 pc. Lake perch bucket 22.95. It was about as good as if I had bought a package of frozen breaded fish at the grocery store and made it myself...although I wouldn't have cooked it till it was this dark, or this hard. The fries were cold and I literally only live 5 minutes away, they should have still been warm. If you want coleslaw they charge you extra $ 3.95 The total for the 10 pc bucket was $28.53. I told the woman I have their $2.00 coupon off the computer. She was very rude and said that isn't for this, that's for the chicken. I said no this one is for any purchase over $15.00. She then said "Well you have to have the coupon". It says right here that you can print it or use google pay. She said we don't do google pay, well ok, then what's up with this coupon? She took my card and then moved on to the next guy. I kid you not, there was not even a thank you, or goodbye, nothing. I don't know if she or the guy with her were owners or not, but seriously??? Whatever happened to good customer service? You couldn't give me the $2.00 of of an almost 30.00 order. We won't be returning, or recommending...Funny thing is, my husband said not to go there and I went anyway.

I've been eating here for years--first at home with my parents, now in my own home. I LOVE their chicken, both regular and BBQ. Their fries are great, love their coleslaw, hubby loves their rolls (as did my dad), and this time we even got a container of corn! Their ribs are also fantastic. Their delivery is always prompt, and when I went today to pick it up a large order myself, the guy came from around the counter to hold the door open for me. Great service!

Always order the chicken dinners. Really good chicken, fries and cole slaw. Also order the fish.. thats good too.

Really inexpensive and the driver is always friendly. The fish fry is kinda lame but the chicken is unbelievable- just delicious.

It's 2018, shouldn't have to call the restaurant to find out prices or place an order. Mr. Personality, who answered the phone, told me the prices "should be on yelp" but clicking that link, takes one right back to the idiotic price-less menu on their 1995 Geocites-quality website. Good work.

Great Chicken Shishkabob Supreme! Excellent post workout meal loaded with protein, tastes great.

Never Never again.....I have been ordering from this business for well over 10 yrs. and the owner finally decided that our order was not big enough for him to make lots of money so no more delivery. Maybe I am wrong but a steady customer of 4-6 orders a month is better than one larger order once in a great while.

What a joke!! I keep getting mailers from this place in the mail, delivered to my home address. When I call in attempt to have food delivered, the clerk was incredibly rude and unprofessional, and she argued with me that they don't deliver to my area. Why are you sending me advertisements and coupons then? She simply referred me to another location, which was even further away, and they wouldn't deliver either. Ordering food for delivery shouldn't be this frustrating, and restaurants shouldn't be this disorganized. Never again!

It's a great place but the lady who answers the phone is so nasty and I heard she has one leg

great food. and late night snacks. wish they where open longer Fri and sat I hear from everyone.

Ordered the Rib Dinner for delivery was informed it would be an hour or less, well it was over an hour the food was cold. Called and talked to the owner he said there was nothing he could do. Very unprofessional people, Golden Chicken needs a lesson in customer service never again.

Their pizza is average at best (has a weird tangy gross flavor to it) And they won't even deliver on certain orders unless it's a ton of money (lazy good for nothings) not to mention their chicken and fries are horribly fattening. All in all, you'd do better go to somewhere where they aren't asshats!