juliesL7056HB
Google
We recently stayed at Golden Haven Resort in Calistoga, California, drawn in by its promise of tranquility, peace, and relaxation. Unfortunately, our experience did not live up to those expectations.||||The property itself is clean, well-organized, and visually serene. The staff, for the most part, was friendly and accommodating. However, the peaceful atmosphere that was advertised—and that we were specifically seeking—was repeatedly disrupted during our stay.||||On our first evening, the mineral pools—meant to be a calming experience—were anything but. A very loud guest was holding a business conversation that echoed throughout the enclosed pool area. The noise made it difficult to relax or enjoy the moment.||||More disappointing was our final morning, when our quiet soak at 8 a.m. was disrupted by a young child, roughly three years old, screaming, splashing, and running around the pool area. While we completely understand that children are energetic and excited, this behavior was starkly out of place in a resort that prominently displays signage promoting a peaceful and quiet environment. We reported the disruption to the front desk, but our concerns were essentially dismissed.||||We would not have minded these experiences if we had booked a more family-oriented hotel. However, Golden Haven markets itself as a wellness-focused resort with a tranquil, adult-friendly atmosphere. For the price we paid, we expected that tone to be upheld—and enforced.||||Sadly, the lack of a consistent and respectful atmosphere made it difficult to enjoy the otherwise lovely setting. Golden Haven has the potential to be a restful retreat, but only if it chooses to uphold the environment it promises.||||We canceled our mud bath experience to avoid the noise of the noisy child who would have disrupted the relaxing experience.
