Golden Krust Caribbean Restaurant

These people serve garbage food, send me flat wide soft dumplings, the nerve of these people and when I called them about it they hung up the phone on me.

The food is delicious and the service is decent, but one of the servers rubbed her face/nose with her hand, shared the food then touched me with the opposite hand when giving me the order. Is that amusing? Smh. I recommend the Oxtails! You will not be disappointed and you can even try the Roti as well!

Michelle, Lexi and the rest of staff at this location are ALL very professional, customer friendly and polite. I usually get breakfast or lunch and the food is always fresh and the taste on point 💯. Definitely recommend eating here if you want the real authentic Caribbean ( Jamaican)taste

Tasty food and excellent customer service. The oxtail falls off the bone and it is flavorful with the right amount of spiciness. The jerk chicken wings are flavorful and juicy. I wanted to give this spot a 4 star rating because the place is a little dark and would benefit from a renovation, but the food is too good for me to care.

It was a nightmare for me when it came to that restaurant. I found no respect or appreciation at all; they only respect those who buy from them. I received an order from them, and I got a message saying the order was ready. I went there and waited ten minutes. When I asked them if the order was ready, they just said, “Wait, wait,” as if they were trying to train me. It was a nightmare for me — zero service.

Some of the best Jamaican goat, rice and peas in NYC. It's so good I leave Queens to go to Manhattan to get it. Their lunch special is also amazing!

The food is gross. I ordered curry chicken over rice expecting a decent meal . I got a neck bone smothered in day old thick , with what seems to be mashed potatoe gravy. ..it's just my luck to absolutely hate mash potatoe gravy so this place is a no for me. The food in the photo is the amount going in the trash .my animals won't eat it, neither would i.

Nasty attitude dirty location purchased a soup and got a piece of cow skin and two dumplings I asked for napkins and she literally gave me one I thought it was a joke would never go here place is surrounded by drunks, druggies, and all I should’ve never went there in the first place Don’t go there save your time and yes, I wish I would have gotten a refund for that eight dollar mud water they gave me

This restaurant sucks you give the works instructions on how you would like them to prepare your food like more gravy or even to put your fried chicken on the side so it's not submerged in the gravy and they will do whatever they want to it. The portions are way too small and the workers have a major attitude problem like I won't put hands and feet on them. The app needs an option so that I can give them two thumbs down.

Food is trash how you got Rasta pasta with nothing this is the most horrible pasta in the world

No longer worth my time, except on occasion for a beef patty. I dropped in today to a small oxtail entree, a small piece of a fried breast meat, and mild beef patty. OXTAIL (Mildly flavored, gravy tasteless, and rice overcooked soggy) Chicken DRY AS HELL no Flavor, & Surprisingly PATTY CHEWY ---OVER BAKED. That Entire Meal set me back $30---Could have Went Next Door To Caribbean Starr.

Food abs service good. Always consistent. Portion size good. Staffs nice curious always.

Very customer driven business, aim to satisfy our tastes, variety of choices to choose from, just buy earlier as some food on the menu run out pretty fast before closing time. I recommend the curry chicken and roti, delicious, washed down with a Jamaican ginger beer.

I ordered food from here using UberEats, as it looked like healthy fare. I was indeed correct in my assumption, as I got a bowl with plenty of chicken, all on top of a bed of rice. There was some shredded cabbage as well, but that was not too tasty. The processing time for my order was decent, and the delivery was hassle-free. I had no bad surprises when receiving my food, and I found the bowl quite flavorful. I would consider this place a good options when switching up my dining options.

Customer service is non existent. I stood on the que and ordered my food like everyone else . The two customers behind me got served and left the store before me when I observed a third customer about to be served before me I asked the representative why am I being skipped and the response I got was there was an issue with the ticket machine . The representative then proceeded to ask me what was my order . At this point i relaize my order was not even being prepared and had i not said anything i would have just been there waiting for nothing .I was on my lunch break and starving at this point so I walked out of the store. They showed no regard for the fact that they skipped me twice. I do my best to support local businesses as I work at the local hospital but I guess I will be paying the extra money and ordering on grub hub . I would recommend taking your hard earned money else where and patronize establishments that respect you as a customer .

I order from DoorDash and received my order all messed up as well as finding a bug in one of my porridges , highly disgusted and disappointed in Golden krust

Food is good but they need to stop the nonsense. Second time I ordered using GrubHub and they decided to cancel the order 10 mins before it's to be delivered because they close. Update your time on GrubHub then and stop wasting ppls time.

Order Date: Jan. 20 Location: 456 Lenox Ave./ aka 456 Malcolm X Blvd. This restaurant is known for being both a bit rude and light handed w their servings, so I was happy to see that the serving size on this order was better than usual. UNFORTUNATELY, once again the meal was very unenjoyable and therefore prompted a need for a review. The cabbage was surprisingly spiced so heavily and the oxtails were plentiful but WERE SO TOUGH TO EAT that it was pointless. EVERY PIECE I BIT INTO WAS UNDERCOOKED and I was hardly able to get any meat out of the meal. I figured I should call (around 5:30P) and let the restaurant know, although I knew I might be met w some attitude and they would do nothing about the issue. I called to mention and while I wasn't accusatory, nor did I even ask for a refund, sure enough I was met with the indifference and sass I expected. However, this time not from the usual woman that picks up the phone. I mean seriously, you can't even call to ask if they still have certain food in stock without sensing a less than amicable tone. I simply wanted to let them know that perhaps they might want to try a piece as they were not cooked as tenderly as they should be. The gentleman's response, "Well, we have been selling it all day and you're the first to complain". WELL, perhaps I was the first to make the time to call because your customers figured it would make no difference to voice their concern due to the restaurant's bad energy/ unwillingness to listen to feedback. Maybe they just took the L on a wasted meal because they didn't want to pointlessly argue and become further frustrated after wasting money on their $18 entree. Perhaps this a different batch of oxtail than from this morning. Who the f**k cares!? That's not the point. Listen to what I AM saying, or at least try the oxtail first before you pop off. PLUS, in the past, I actually have called to let them know when their food was really good, albeit, one time, but still, I like to give credit where its due, especially since so few folks do. -Why do you have an attitude? -How are you directly affected by listening to a customer's feedback on the food? -Did you cook the raggedy ass oxtail that I voiced a complaint about? I just don't understand why all in your feelings. I have even placed orders in the past where upon receipt, I notice that items are missing. No call to mention or ask if I am interested in a substitute or refund. I mean I think I would notice if I ordered a chicken roti and the roti skin was not included. Why would I pay $11 for a plate of slightly pink curry chicken sans potato & chana. A courtesy call would be nice/expected. As someone who has worked in hospitality and a West Indian myself, I like to try to support black/island owned businesses. But I hate that some restaurants, especially from this chain, do not take pride in their product, nor do they perpetuate the warmth that the islands are known for. Unfortunately, this is the only GK location that delivers through all of the apps. Trust me I have looked for others. Truly not worth your business (plus the additional costly fees from UBER EATS) because they don't care. You can tell from their reviews. PLUS HOW ARE YOU RUDE ON MARTIN LUTHER KING DAY, my guy!?

This is not worth $11 of Oxtail...literally 3 1/2 small oxtails barely any rice barely any cabbage. I understand the carton is small and it's a lunch special but come on.....$11 is borderline robbery for this. For less if not the same money spent in Jacobs, you'll definitely get more OXTAILS, rice and cabbage. * what makes it worse is that I added for gravy on the rice and did not get that PLUS the MANAGER lady made my order ......word of advice, stretching the portions may be good on the business end of things but slightly bigger portions will gain your business more steady and loyal customers.

Pretty clean location. Pretty DRY beef patties. So dry it felt I wS eating nothing but the krust with bean paste. Service was prompt and attentive but I think that had more to do with the fact that 1- I was the only person in the place and I think they liked my outfit. 2- major parades were about to start The beef patties do not give me confidence to try any other product and actually pay for it.

Hands down, the best beef patties. As for the other food it depends when you go as they run out of things throughout the day. Some locations only take cash so that's something to be aware of as well. Overall it's a classic though

Overall I was satisfied with everything. Delivery guy was pleasant. Food was good. However, it arrived warm.

1. My delivery guy calls me and tells me his downstairs in his car and I should go down. First off, I paid for a delivery service to my door step not outside in the cold or else i would have picked it up myself. Btw i tipped my card 16% for a curry chicken and drink. Had to tell the young guy he needs to take the elevator up because i have a baby. 2. I asked for curry chicken with extra curry and cabage. I think they just sent chicken I can't see or taste the curry. It's disappointing because I have been to the Golden Krust on west 125th and they have amazing curry and food overall. 3. My chicken was not fully cooked. I took a picture of my shredding it, also note again how there is no visible curry. 4. At least the bottled drink was tasty. 5. Seamless is not cooperating with the app so I made sure to leave this review for the restaurant manager on duty to read. 6. Great chain, bad night staff. Lesson learned.

Wanted Ramen but the restaurant down the block no longer offer it so onto the second choice. Daughter wanted the beef patty anyway. I had the oxtail lunch special for less than $9. I got a healthy portion of really tender and tasty oxtail not a lot of fat. It was a small container but they did stuff it! The store had limited seating so beware. Take out is a better option. For quick lunch it was really satisfying.

The food is good except for these 2 older women today being NASTY telling me they are going to charge me for extra gravy..what? The other day when I spent $20 on Oxtails there were 2 oxtails and the rest were bones from the tail she didn't want to hear that and totally ignored what I was saying...the CUSTOMER SERVICE OF THESE 2 WOMAN SUCKS they should know better but unfortunately some of us don't know how to be professional and are just MEAN PEOPLE. I don't know if I will be going back they need SUPERVISION!

My order never came when I reached out to restaurant I never got a response I had to keep calling when I finally get a response the person was rude and gave delivery driver number who never picked up I ordered on Line so I had already pain I never got my money back I had call my bank horrible

I ordered a meal today for the first time at this Golden Krust via Uber Eats. I ordered a large Curry Goat with peas and rice, cabbage and plantains. The curry goat was so tender and delicious! Perfect! Haven't had curry goat that good in a long time. The peas and rice and cabbage were good too. But I couldn't focus on anything but the taste of the curry goat! I will definitely order from them again soon

I went to this location the other day and purchased 2 chicken soups....more like chicken water! The soup was first not hearty like the other locations have been to. The soup had not a sprinkle of seasoning and the chicken didn't look cooked. I will not spend my money in this location ever again. So disappointed. I will continue to go to w125th st , 219th st and Parkchester in the bronx. The soup at these locations are amazing.

The food was awful and the menu is misleading. I ordered an oxtail roti however they did not explain that I had to build it myself otherwise I would have ordered a meal with rice. Some oxtails were undercooked and some were nothing but bone. I'm all for supporting restaurants and people but this is a sham. Again the food was very dissatisfying...and I love love me some oxtails,,not theses.. Not worth the money and I will never order from there again.

Just had the worst customer service experience at this golden krust location. When I placed my order, the cashier did not say the credit card machine was not working until after I presented my card. He none the less decided to try it which took about 5 minutes. In which time he went to the back room to answer a phone call and then tend to another customer which he told the machine was not working. It was almost 10 minutes now and he asked if I had cash. The difference in cash was $2.74 and he refused to comp it for my inconvenience. There was also no manager at the store to speak with. Very disappointed customer

This was a last minute place to grab a bite. Just visiting from California and walking down Lenox this was one of the few places open at the time. Doesn't look like much but the food was good. Never had Caribbean food before and I must say it's delicious! Pretty heavy on the oil but the still good none the less. I had the oxtail and it was fall off the bone tender.

What happen to this place? Used to be good but food now sits and is not fresh. They now water down their jerk sauce and the new girl with the tattoo on the forearm is rude and angry. I now to go the Jerk truck on 135th & Lenox. Much better food and service.

So I came to to Golden Krust to get some food to present to the board members for the upcoming party in two week with hopes to support a local business. the owner decides she didn't wants to sell me a larger order of chicken stating that i was buy to much food of one person. And she need to have have chicken for other customers. It this any way to do business. Bye Felica as we move on to support other local businesses.

Very good chicken patty! Extremely slow service though. They need more than one person behind the counter/at the register.

Came here on a Friday was craving a beef patty. I order the spice beef which was great. I also ordered a red bean kidney soup with chicken cost 4.49 Totaled not worth it the soup was watered down I just threw it out.

No no and no.. not friendly. They are resting on the reputation of the Golden Crust name. Stingy portions and they are expensive. ... pass. Unless you want a beef patty.

The service the horrible. The lady at the register never knows what's going on and is always confused. There are a lot of junkies in there asking for money too. I won't be going there anymore.

This restaurant is doing bad business I bought two breads too large breads bring home to Rochester New York when I got home both of their breads molded I called them to tell them that they told me I had to bring the bread back there 350 miles

Good authentic Jamaican food. Only down side is this location doesn't serve pork products so limited menu.

Disgusting service. Must buy a whole entree. You can't just buy meat without the bland cabbage and overcooked, tasteless rice. Bought a roti that was taken straight out of the refrigerator and it tasted that way. They didn't even bother to warm it. Just threw it in the bag. Should have taken the hint when they were not open until 9:30 am. that morning. Went into the store and waited for the guy sweeping the store front to come in and tell me "miss I can't help you right now, I have too many things to do". Wow! My dumb ass went back that evening for the aforementioned experience. Save your money and go somewhere else. Or, make it yourself. YouTube is loaded with how-to recipes. Whoop, there it is!

Not very yummy. Had the chicken patty. Was not worth the calories. Place is not very clean.

Terrible! I had the curry goat with white rice and the Goat was rubbery and chewy not at all tender or fall of the bone like it was at the Fordham location the rice was overcooked and mushy. My girlfriend had the rice and peas with jerked chicken and I thought hers would be better but nope rice and peas were dry and so was the chicken there was little to no meat on the chicken almost Cornish hen like. Oh and the service was bad too the cashier stood there for almost 5 minutes counting his register without ever looking up and telling us to give him a second or any type of acknowledgement. Avoid this Harlem location. Period.

Should be zero stars if that was an option and the "manager" Marie should be fired! I never say someone should lose their job because I know everyone has bills but she was so rude! Mind you she was in the wrong! She had the worse attitude over the phone when I called to inform them that they had given me beef instead of a chicken patty. I haven't eaten beef since I was 9. She got really nasty and loud with me so I came back to the location to get a refund. She never apologized or anything and luckily I found my receipt or I don't know what would of happened. The needs a course in customer service. And I really do feel she owes me an apology. I had gotten caught in the rain and everything. I don't want to make this a political issue but we don't have many block owned businesses in Harlem and I would hate to have to stop supporting this one. (Not sure if it's black owned but it employs many and I love that)

This is one of my favorite spots to stop for a quick bit while in Harlem. Stopped by last week and had the curried goat. It was great! I usually have the jerk chicken but changed it up a bit this time. The young lady that served me was very friendly and fast, which I like.

I just got home with my red kidney bean soup and it is sour (as in spoiled/rancid). As I opened the container the sour smell just hit me. At first I thought no way but, it is spoiled - yuck. I don't understand how a restaurant can serve spoiled food.