Cam M.
Google
Where do I even start with The Golden Temple Hotel in Siem Reap!
We instantly felt a part of the family, so welcome and our every whim and wish was taken care of.
From when we first booked, the communication from the team and especially from the amazing Alice in Wonderland was astounding.
We opted for a package that included various temple visits, a cooking class and a trip to the floating village, and on top of that we had a special dinner provided and a wonderful hot stone massage in the incredible spa.
Our tour guide Som was unbelievable - he was so generous with his time and his knowledge. Taking a private guide to the temples on your first visit makes the whole thing so much easier, it is so worth it, from the transport (in this case in a nice air-conditioned van), the in-depth knowledge of not just the temples and the history but the shortcuts and the busy bits to avoid, but he is happy to suggest what's worth the trouble. We had many good chats about Cambodia and it's history, he provided fantastic dining suggestions, and truly loves his job and his home country and it comes across in spades.
Back at the Hotel, the room was beautiful, clean and roomy. We had mentioned our anniversary and Alice went above and beyond - turning our room in to a romantic and sentimental paradise with photos, flower petals and towel swans. Fresh fruit on our arrival was incredible. The staff all made us feel really welcome and special for our special occasion. Plenty of clean drinking water provided and more for a reasonable price with the mini bar.
The Pool is stunning. Gorgeous and clean, the towels and lounges are plentiful and well stocked and serviced.
The restaurant! Plenty of western options but the highlight is the fancy twist on Khmer food. Delicious and seems really authentic to me. Again, the staff is the real highlight - the service is incredible. Everyone welcomes with a warm and genuine smile and they are all incredibly pleased to help and serve. Breakfast was excellent with both a le carte and buffet options - both are absolute winners.
We had hot stone massage in the spa and it was beautiful. I usually get pretty anxious about that kind of thing but they made us feel incredibly welcome and calm. It was exactly what we needed after the long travel there. The Spa staff were again above-and-beyond.
The location again is wonderful. No sign of street noise from our room, but the hotel steps out into the perfect spot for a quick walk to all the action of Pub Street, plenty of excellent bars and restaurants and anything you could need, plenty of tuk-tuks on the doorstep for anything a bit further afield.
All in all, this trip to Siem Reap was the highlight of our holiday, and that's in no small part because of Alice, Som and the rest of the Golden Temple Hotel staff!