Golden Well Hotel Prague

This hotel is absolutely stunning with character. |The location is fantastic in the more relaxed area of prague.|The room’s are very spacious with a super-comfy mattress. |A choice of pillows when the bed gets turned down.|The staff go that little bit extra, our cases were took to our room whilst we got a tour of the hotel facilities with a welcome drink. |Stunning views of prague from the rooftop restaurant make’s this hotel stand out from others. |After a long day, a hot bath run by the staff and bedtime cake at your bedside table were just perfect.|As you would expect the food was amazing, plenty of choice at breakfast with best quality ingredients. ||Walking distance to every attraction in prague, but just below the castle walls made this hotel the perfect location we thought. ||We would like to thank all the staff for making this holiday feel so relaxing. ||Great city with excellent food, we will be bringing the kids back next time.

Our stay at The Golden Well in Prague was truly delightful from beginning to end.||The reception was warm and professional. Victoria welcomed us with genuine friendliness, gave us a thoughtful tour of the hotel, and provided clear and helpful information about the surroundings. It immediately made us feel comfortable and well cared for.||The room was elegant and very comfortable, with a genuine classic style that perfectly fits the historic character of the building. Everything felt calm, tasteful, and well maintained.||Breakfast was a highlight of our stay. The view is beautiful, the breakfast menu is well prepared, and the buffet is generous and carefully arranged. The service was outstanding. Olga and Andrea were both warm, attentive, and caring, turning breakfast into a truly pleasant daily experience.||The hotel’s location is superb, quiet yet perfectly situated for exploring Prague. Check-out was simple, smooth, and efficient.||We truly enjoyed staying in this well-preserved historic building. It allowed us to feel and breathe the gracefulness of Prague in a very special way. We would gladly return and highly recommend The Golden Well to anyone seeking a refined and memorable stay.

Fabulous location away from the noise and crowds, very historic and great views from the hotel restaurant. In the summer, the private entrance to the castle gardens must be a highlight! Just a couple of weird points.. The most intense check-in I’ve had into a hotel, with alternating greeting staff and offering a 5-minute beer, offering a wet towel yet straight away asking for passports which I imagine no one wants to get their passports wet. I was a bit let down as a local I could only check-in in English as there was no local staff. Asked for eating and café tips and only got sent to the biggest tourist traps, so some insider knowledge would be nice to upskill the staff with. The bathroom products in the hotel are not local, an oversight for such as upmarket hotel right under the castle. No shower gel, only shampoo, the body lotion is way too thin for skin in winter months. We couldn’t work out how to switch off the bedside table radio, or the bathroom light, so if providing gadgets, perhaps some instruction manuals would have helped. The hotel offers free coffee, however only capsules. The staff left a cake on my bedside table whilst we were out, however with the late arrival into the room I kept knocking into the spoon+plate in the middle of the night. At breakfast, they kept offering soup (??), wine and sparkling wine (?), and juice several times, I felt a little like they were focused on the upsell. Overall, they’ve got the location and the premises, just let down on the final touches/sophistication of staff.

Great location near lesser square & Prague Castle, wonderful team - from the delicious breakfast buffet in the morning to start our day to the thoughtful turn down service each night featuring a sweet bite - the staff at Golden Well Hotel met & exceeded our needs and expectations. The well-appointed room with luxury features was a welcome place to return to each evening after a full day of touring. We enjoyed the complimentary coffee & snacks in the early evening hours in a comfy lounge area. My nephews, who were on a trip of a lifetime, had a 5-star experience, starting with complementary proseccos (a first for them) at checkin. I would absolutely stay here again & highly recommend it.

We had a wonderful stay here - the staff were so welcoming and helpful and we really appreciated the little extras, like the pillow menu, the bedtime nibbles and afternoon teas where you could meet other guests. It was very quiet and we slept well, the bed and pillows were so comfortable! We liked the detailed info when we arrived and the relaxed atmosphere throughout. Breakfasts were fabulous, with wonderful views and we really enjoyed dinner too. Probably lying o e our memorable hotels which we would highly recommend. Late check out ti.e at 12 was also helpful, avoiding the morning rush. Thank you!

An absolute gem of a hotel hidden down a cobbled street right under the castle. A quiet spot within minutes walk from Charles bridge. The staff were very friendly and attentive and their attention to detail especially during breakfast was second to none. The food at breakfast was delicious and dishes were cooked to order alongside a beautiful fresh buffet. We had a welcome glass of fizz on arrival, complimentary drinks and snacks available in the lounge late afternoon and beautiful little cakes by our bed in the evening. |The room was spotlessly clean and the bed super comfortable (with a pillow menu) after a busy day out walking. We had a huge double bath and lovely Rituals products.| This was my first visit to Prague and we were so pleased we stayed here as it was central enough to pop back for a rest before the evening activities. We didn't eat dinner in the hotel but I know it would have been superb. |Lots to do in Prague - many art galleries, the opera was superb and we also went to a jazz club. And of course all the popular places - the castle, old town, Spanish synagogue (the symmetry and pattern there is based on the Alhambra) but it was busy so choose wisely and plan carefully.

Stayed here for two nights in a wonderful superior room - felt spacious and comfy. |Bathroom and amenities were amazing, and we had such lovely nights rests. Close to the Castle and St. Vitus, easy to navigate to Charles bridge and the tram system (Sidenote: the tram system is awesome by the way!). |The lounge were replenished with great treats to settle a bit of hunger before dinner. ||Now the breakfast restaurant was above and beyond! Lovely and attentive team working the mornings and everything we had to eat was so delicious. ||Thank you to the entire team of the Golden well - it was a treat!

We cannot recommend this hotel highly enough. From the amazing welcome reception when we arrived, the lovely welcome letter in our room, the attention to detail throughout, and the wonderful breakfasts in the dining room .... it was all a delightful experience. All of the staff were helpful and attentive and our room was beautiful.||One of the many great things about the hotel is the location. It is in walking distance to everything but in a very quiet section of the city, immediately below the castle. It was lovely to leave the craziness behind and retreat to the quietness of the hotel and enjoy the wonderful views of the city.

Situated directly below Prague Castle, in the charming chocolate-box-type district of Mala Strana, the Golden Well deserves your full attention. Picturesque, romantic, stylish, divine. A unique hotel tucked upon the hillside along an almost secret cobbled street, slightly off the beaten track yet still fairly central. Have stayed on two separate occasions. Both times provided memories for a lifetime. Exquisite.

Sometimes you've just got to treat yourself. Some people choose massages, some choose a retreat from the modern world, i chose the opulence and elegance of U zlate sudne, or the golden well hotel as it is known in english. The pre-stay communication emails were on time, detailed, and very friendly. All queries answered within 24 hours. I pre-arranged a luxury car , with the hotel, from the airport - offered at a price the equivalent of a regular Prague taxi as far as i could research online. It was also booked for our return trip to the airport (possibly the saddest drive I've ever taken considering how much I enjoyed Praha. On arrival, our bags were ferried to the room and we had a very helpful debrief with the concierge as it was the first time we'd visited Prague. We arranged a walking guided tour of the city and were given the rundown and tour of the whole hotel. All staff the whole stay were extremely helpful and friendly. I got a complimentary cocktail so i used the opportunity to get some local tips from the awesome czech bartender, who'd recently visited Australia. Our room was spectacular. It wasn't palatial but it was extremely comfortable, with regular daily turndown (if desired). The bathroom was decadent, heated floor (perfect for the Czech winter), heated toilet seat with bidet and nightlight (ha!). I stayed three magic nights and will most definitely be returning. Hopefully sooner rather than later!

The view remains the main draw but the once excellent food of yesteryear is no more. Sauces that tasted as if from a jar unbalanced flavors without regard to the other plates in the seven course degustation menu. The prices are astronomic for Prague. Sad and disappointed

I have traveled to Europe on many occasions and have stayed in other 5 Star hotels, but the Golden Well tops them all. The setting is amazing - below Prague Castle gardens and above the city. The views are incredible. The room was pristine and furnished with lovely works of art. The staff members were extremely friendly and helpful. The hotel serves a bit of food in the afternoon, which is always exquisitely prepared. Their restaurant is one of the best I have ever enjoyed - such a range of gourmet dishes. Our stay in Prague would have been much different had we stayed elsewhere. This hotel and the excellent staff members made our stay magical. Thank you.

This hotel was number one on tripadvisor. That's why we booked it. However, this hotel was not for me. It was too far away from the centre. It was about 15 min walk to get to the centre along beautiful quiet streets. Staff were very friendly, but it all seemed that little bit over the top for such a small hotel. We were collected from the airport, a great personal service I can't recommend enough. Beautiful views over Prague and delicious food in their restaurant.

Based on TripAdvisor reviews, we stayed here in August 2015. We had a 4th floor room which we were able to reserve specifically via email. Such pre-arrival communication was very helpful and always with the utmost of courtesy. We loved everyting about our stay