Golden Well Hotel Prague

We had a wonderful stay at the Golden Well Hotel. My mum, sister and I really enjoyed our stay between Christmas and new year 24. ||The hotel was very cute and traditional, tucked away and very quiet in a great location to Charles bridge and the castle. ||The rooms were spacious and very well equipped. As there were 3 of us sharing we felt there was enough space for the 3 comfortably. The complimentary afternoon tea and the cake beside the bed and the free cocktail was a real treat, really felt spoiled oh and let’s not forget the pillow menu!!||We had dinner in the restaurant one evening which was amazing and breakfast was delicious too, so much choice, the food was of excellent quality. ||The staff were brilliant, couldn’t do enough for us, very friendly and helpful. |We were recommended the Aria hotel /Orla restaurant (hope that’s the right name - it’s the sister hotel to The Golden Well) for dinner one evening and can highly recommend that too. ||Over all Prague was a great trip and made more the pleasurable by the staff and the experience we had at the hotel. |Thank you and we will definitely be back.

Stayed for 2 nights in December and would highly recommend this hotel. The hotel staff are extremely friendly and nothing is a bother. Their aim is to make your stay as enjoyable as possible. We arrived early & porter spotted us coming, he came out of the hotel & proceeded down the lane leading to the hotel so that he could help with our luggage. As soon as we entered the hotel we were offered a welcome drink. We were checked in and then taken to our rooms showing us aspects of the hotel en route including the lounge where complimentary drinks & canopies were served of an afternoon. On entering our room we received a welcome gift of wine & cheese. The room ,as the hotel was, was spotless. Breakfast was served in the restaurant on the 4th floor with fantastic views of Prague. The food was exceptional with a very wide choice and the waiting staff were attentive but still giving you enough space to enjoy the breakfast experience & offering a glass or two of Prosecco if you so desired. We had dinner in the hotel one evening and can only describe it as exceptional. If you do want dinner make sure you book as the restaurant is also very popular with non residents. In summary exceptional hotel where we will definitely stay in again if we return to Prague.

Amazing stay at this wonderful hotel- the staff is the highlight where they truly take every opportunity to make you feel welcome and cared for. It’s situated in a quiet area about an 8 min walk to Charles Bridge so perfect location. The complimentary breakfast is excellent- we looked forward to it every day. There’s gorgeous views from the dining room and terrace. Rooms had a lot of old school charm but had every modernity we needed. Bedding was soft and comfortable. I truly can’t recommend this hotel enough to anyone looking for an excellent stay in Prague. Will definitely book again when I visit again.

This is a lovely hotel that used to be part of the castle complex. The interiors stand out from the usual chain hotels but is still quite modern and comfortable in terms of amenities. The housekeeping is highly efficient, our water carafe always seemed to be kept full. The breakfast is great. We were spoilt for choice and the staff are all pleasant and helpful especially Olga. This is a little bit of a walk from the “downtown” area where most of the restaurants and shops are but it was well lit, we never felt unsafe even at night so it wasn’t an issue. Overall, this was an excellent choice and really added to my entire experience of Prague.

What a fabulous hotel! We had read the reviews before booking for our trip in mid December. We were very impressed with the reviews but on arrival at the hotel, our expectations were exceeded. We arrived mid morning and we were allocated our rooms,even though we arrived a couple of hours before check in. The receptionist was so helpful, supplying us with maps and instructions on how to get the Christmas markets. The rooms were beautifully appointed, spotlessly clean, with beautiful bed linen and toiletries in the bathroom. There was a hospitality room on the second floor, which was open between 4.30pm and 6.30pm, where you could avail of tea, coffee, wine, Prosecco, snacks, cakes and homemade biscuits, all with the compliments of the hotel. The breakfast was fantastic, in a beautiful room on the 4th floor, which had fantastic views. All of the staff here were so helpful, courteous, pleasant and so efficient and professional. It is one of the best, if not the best hotel we ever stayed in and we will definitely return.

We encourage you to book into the Golden Well Hotel. We certainly will the next time we visit Prague. Here’s a breakdown of why:|*Location*|Our family of three (including a 9 year-old) came to see the sites of Prague. Well, Prague Castle is literally just behind and above the hotel, and the Charles Bridge (visible from our window) is only a few minutes walk. During our stay, we walked from the hotel to and through Old Town (just the other side of the Bridge), took Ubers to and from the hotel to some further afield sites, and took the tram. The tram stop is maybe 2 blocks from the hotel; one direction takes you to Old Town, and the other goes up the Castle. The tram line itself is the basis of a self-guided tour in Rick Steves’ guide to Prague. Lesser Town itself should be on your tourist route; it features historic churches and sites, but didn’t have the cram of tourists we encountered in Old Town – a welcome relief! |*Accommodations*|Our room exceeded expectations in every way. The windows framed views of landmarks like Tyn Church and the Charles Bridge, while the room itself provided a peaceful sanctuary from the city's bustle. Everything was a kind-of perfect balance of historical style and modern functionality. The bed was supremely comfortable, pillows were great, and there was excellent water pressure in the modern bathroom (maybe goes without saying… but I really appreciate it).|*Dining Experience*|The breakfast service at the Golden Well deserves extra-special mention. We were served with thoughtful attention in their fourth-floor restaurant. The food was amazing and the views were just breathtaking across Prague's romantic rooftops. We walked up to the roof terrace, but of course it was closed for dining for the season (we went in November). Still, we had amazing bright sunny views and one day a really atmospheric foggy morning. And the food was truly amazing. I thought the eggs Benedict were the best I've ever had. Our son loved the salmon and different little cakes on offer. |*Service & Amenities*|The staff's dedication to guest comfort was evident throughout our stay. From the welcoming drink upon arrival to the thoughtful turndown service each evening (complete with lovely snacks), to helpful suggestions… the attention to detail was really appreciated (also at breakfast, noted above). |*Perfect for Families*|Traveling with our nine-year-old, we found the hotel extremely accommodating. The extra bed provided was comfortable, and the quiet location ensured peaceful nights for the whole family. But then, after an amazing breakfast, we could dive right in to the sites of Prague!

The attention to detail at this hotel is truly excellent. We've been lucky enough to be able to access some stunning hotels around Europe's major cities and this was by far the best we've encountered. The room service, food, room, front desk and communications were first class and it's clear that the staff at the Golden Well go the extra mile for their guests. In particular, we found house keeping especially strong, along with the breakfast team - the breakfasts were amazing! All in all, an excellent hotel which really takes care of its guests and we are hoping to visit again in the near future.

This is one of my all time favorite hotels. It has so much character and charm, I would love to live there. The staff are so friendly and helpful and always eager to share information with you. The breakfast is best anywhere. You order from a menu plus they have champagne! Can't wait to go back.

Situated directly below Prague Castle, in the charming chocolate-box-type district of Mala Strana, the Golden Well deserves your full attention. Picturesque, romantic, stylish, divine. A unique hotel tucked upon the hillside along an almost secret cobbled street, slightly off the beaten track yet still fairly central. Have stayed on two separate occasions. Both times provided memories for a lifetime. Exquisite.

Sometimes you've just got to treat yourself. Some people choose massages, some choose a retreat from the modern world, i chose the opulence and elegance of U zlate sudne, or the golden well hotel as it is known in english. The pre-stay communication emails were on time, detailed, and very friendly. All queries answered within 24 hours. I pre-arranged a luxury car , with the hotel, from the airport - offered at a price the equivalent of a regular Prague taxi as far as i could research online. It was also booked for our return trip to the airport (possibly the saddest drive I've ever taken considering how much I enjoyed Praha. On arrival, our bags were ferried to the room and we had a very helpful debrief with the concierge as it was the first time we'd visited Prague. We arranged a walking guided tour of the city and were given the rundown and tour of the whole hotel. All staff the whole stay were extremely helpful and friendly. I got a complimentary cocktail so i used the opportunity to get some local tips from the awesome czech bartender, who'd recently visited Australia. Our room was spectacular. It wasn't palatial but it was extremely comfortable, with regular daily turndown (if desired). The bathroom was decadent, heated floor (perfect for the Czech winter), heated toilet seat with bidet and nightlight (ha!). I stayed three magic nights and will most definitely be returning. Hopefully sooner rather than later!

The view remains the main draw but the once excellent food of yesteryear is no more. Sauces that tasted as if from a jar unbalanced flavors without regard to the other plates in the seven course degustation menu. The prices are astronomic for Prague. Sad and disappointed

I have traveled to Europe on many occasions and have stayed in other 5 Star hotels, but the Golden Well tops them all. The setting is amazing - below Prague Castle gardens and above the city. The views are incredible. The room was pristine and furnished with lovely works of art. The staff members were extremely friendly and helpful. The hotel serves a bit of food in the afternoon, which is always exquisitely prepared. Their restaurant is one of the best I have ever enjoyed - such a range of gourmet dishes. Our stay in Prague would have been much different had we stayed elsewhere. This hotel and the excellent staff members made our stay magical. Thank you.

This hotel was number one on tripadvisor. That's why we booked it. However, this hotel was not for me. It was too far away from the centre. It was about 15 min walk to get to the centre along beautiful quiet streets. Staff were very friendly, but it all seemed that little bit over the top for such a small hotel. We were collected from the airport, a great personal service I can't recommend enough. Beautiful views over Prague and delicious food in their restaurant.

Based on TripAdvisor reviews, we stayed here in August 2015. We had a 4th floor room which we were able to reserve specifically via email. Such pre-arrival communication was very helpful and always with the utmost of courtesy. We loved everyting about our stay