Good Hotel

The outside of this Hotel is not the best, the inside is kept clean and the staff are polite and respectful. The location for myself is great because I work two blocks away.

Employees are rude and inconsiderate unprofessional but the room is spacious and the location is great

This was a great value for a budget hotel. I have read some negative reviews but that was not my experience. The staff was great , the room had more than I expected like a coffee maker, iron and ironing board, hair dryer , and toiletries. Bart is just a block and a half away. There are homeless people outside but sometimes the staff will offer to walk you if you are worried about your safety.. the rooms were clean and the hotel was very decent for a budget hotel I run a charity so I try to look for a clean and decent place to say that doesn't cost too much. I'll be definitely staying here in the future

Good? ... no. We showed up and this was the scariest location with the amount of homeless people and crazies we encountered. First we called to ask if there’s a safe place to park and the guy on the phone sounded asleep himself and just said yup anywhere on the street and I had asked for directions and none were given. We then paid $45USD for parking to be safe and sound. Then we got to our room and the smell was so moldy. Old green carpets and a musty smell was coming from everywhere. Our AC was not working, beds not comfortable. We slept the night as it was 1am and cancelled the rest of our stay there and found a better hotel that was much safer and cleaner. I have stayed in nicer hostels than this “hotel” and with more security.

Location is near the civic center, main library and public transportation but being "tenderloin south" has the same sort of people who habituate the tenderloin.

The room was clean and convenient. The problem is that in almost any other place, it would merit less than $100. I paid more than 4x that. And surrounding it were several hundred homeless. It eventually became quiet, but the police came at 5am to rouse them, with sirens and megaphone. This is not the hotel's fault, but the price should better reflect the neighbors.

Rooms are clean, a bit small, and the mattress and pillows are great. I slept very well. My only wish is for maybe a mini refrigerator or access to an Ice machine that is on a higher floor than the lobby. Outside however, is terrible. Everyday, I saw vomit, feces, urine, and sometimes spent needles on the sidewalk. Fresh, every morning at 5 am when I left for work, and around 9 pm on my return. The homeless are not extremely aggressive right out front, but across the street that changes. Use discretion.

The hotel could use a little bit of love, its in pretty good condition, but has some small things that could be improved and fixed. For instance in the first room we stayed in in the courtyard the air conditioner was dripping a lot of water on to the carpet. The staff were friendly and helpful with switching our room. I found the location to be perfect for our needs. The area is very walkable, although the surrounding blocks are a little sketchy.