Tatiana Sumina
Google
We went to see Imagine Dragons concert in Sept 2024. However, we were very disappointed with the lack of organization whatsoever. I would like to share with others about what you are going to experience:
You park your car on a lawn, then walk on a path to the venue. You appear at the gates with security to enter the venue. You need to make up a line that goes the opposite way. So from the parking lot all 30,000 people enter at the beginning and have to find lines (there are no markings, no directions, nothing). People (like us, who came to have fun) describe to others, who just entered, of what’s going on (not our job?).
We came at 2.30 pm, sat on the grass in the line waiting for the gate to open at 4.30 pm (scheduled time). It finally opened at 5.15.
You go through security, they check your bags. All good.
Then you enter the venue…and that’s where the chaos starts…lots of people, GIANT lines, no staff, who would direct people. We were trying to find a line to the Pit (that’s where we had our tickets). No directions at all. We started asking people what are they in line for. They said “mmm…don’t know, GA”. So NO ONE knew where their line was going to. We approached staff at the gate to the lawns. They said the “left” line was for the pit. Okay…we walked along the line back to find where it starts…and it was merging from two other lines….
There was nothing showing directions or some sort of fences along which people could form lines. We asked other staff, and a woman couldn’t understand what we were asking (either she didn’t know English or was there without a training).
After trying to figure out what was going on, staff opened the gates to the lawns, and everyone (thousands of people!) just rushed to get their seats. At that point, no lines were followed. It was such a chaos…
That was 5.30ish. The concert should’ve scheduled to start at 7pm, and there were supposed to be some activities (scheduled, and advertised). However, the only activity we had, was waiting in lines for hours…
And then leaving the concert…it was late in the evening, and again, the crowd, thousands of people were just going somewhere to the exit (no staff around, no directions, nothing). Unmanageable crowd could be dangerous. Finally we made our way to the car.
And everyone was trying to turn around, back towards the exit/entrance. Cars. No lines. No directions. Total chaos. Luckily, we stayed in that traffic for an hour, but you can imagine thousands of cars were left behind in that traffic. You can be there for hours. Many people were just sitting by their cars, waiting for everyone to leave before they started moving.
I have never seen such bad organization of an event in my life. It was a sold out, 30,000 people.
Otherwise, a beautiful location! It could’ve been an amazing experience, should the organization be better.