Gorsuch

Have been to many Gorsuch locations at Western Ski towns across the country. They are always the nicest, most expensive places to shop in the area. This location in Snowmass Village is no different. While it's not our favorite Gorsuch location (Beaver Creek takes that title), it is very nice. If you're looking to treat yourself with something expensive and special, this is the place to go!

Don’t let some of the reviews fool you. This location is great . Pam the sales associate is very accommodating and sweet . I recommend this location for high end clothing .

Outstanding customer service from everyone at this Gorsuch location. Extremely knowledgable, helpful and customer focused. The team knows how to build LifeTime Client Relationships!

Not only does Gorsuch carry an absolutely stunning selection of beautiful clothing, we also had the most wonderful customer service experience at Gorsuch in Snowmass. After an initial pricing issue (the ski pants I chose were priced incorrectly) which created a somewhat awkward moment in the store, the manager went above and beyond to ensure that we had a good experience and left satisfied. I deeply appreciate the high-touch service and how Gorsuch looks after their loyal customer base. We will always return to them for our winter clothing needs.

Demo is the best tunner in the entire Universe. Thanks buddy.

I stopped in to get an extra pair of ski pants. I was thrilled with the men’s selection. Staff were helpful and not pretentious as some of these reviews indicated. I ended up getting some Bogner pants, fleece, base layers and kids hat, and gaitor. Nice upscale selection of ski clothes.

Hands down the most RUDE and UNWELCOMING store a person can step foot in. The lady working glared my wife and I down the entire time we were there. And immediately gives you a feel of judgement and how much money you might have as soon as you walk in. Absolutely NOTHING about the staff is friendly or helpful. ZERO customer care or service is given. It’s the feel of either spend money or get out kind of vibe she gives you. Glad to see I wasn’t the only one with that experience there. Stay away at all costs!!! I hope they close forever.

We went into the store as a family, hoping to explore Snowmass - and we were quickly followed around the store by an employee, who without saying a word herded us around the store to the exit. Never have I felt shame for not being able to afford a $998 peacoat, let alone the $60 soup spoon

Came here for a nice hot chocolate and they have communal seating, which was kinda cool to meet people, even though I'm an introvert and talking, it was nice to meet other strangers in town to ski. The baristas were nice, especially the German lady, but there are a lot of people behind the counter hanging out. Maybe they were waiting for a rush. There are two sections where you can buy merch, but I only saw one salesperson, helping a customer to fit skates on. The rest were tourists looking at merch, but really just hanging out to have a warm drink and to sit somewhere. Nothing fancy, but maybe that's all this place needs to be.

Great place to fine luxury goods from different vendors Nothing like this around here. High end department store but better. Check it out. Associates are very friendly!

Bro this place is so bad lady followed us thinking we would steal. Overpriced items that are made with cheap material. Won't come back ever again

Living in Atlanta, I have enjoyed and shopped the Gorsuch catalogue for years. My last catalogue order included a call to customer service. Five stars for the experience and their helpfulness. I am so pleased with the fur coat I purchased. So I was excited to visit one of the retail stores during my recent trip to Snowmass. The store and merchandise are beautiful but not the customer service. The older saleswoman followed me around the store as if she thought I was going to take something. This was a new experience for me and such a disappointment that it bothered me enough to write a review.

One of the longstanding clothing retailers in Snowmass village. I bought an item this winter and they helped me with an exchange cross country months later. I wouldn't have been surprised if they said too much time had passed. Offered to pay a restock fee but they wouldn't accept. They didn't even charge me to send the new item back. Blown away with the service.