Keval Thakkar
Google
Absolute Nightmare – Boys Trip Completely Ruined
Our recent stay at goSTOPS Udaipur was nothing short of a disaster. What was supposed to be a fun boys trip turned into a frustrating experience due to shockingly poor hospitality and an utter lack of professionalism from the staff.
From the moment we arrived, we were met with unhelpful and discourteous staff who showed no sense of responsibility. Simple concerns were brushed off, and there was zero accountability from both the team and the manager. Every basic amenity came with an unreasonable charge — we were asked to pay for cutlery, including spoons, dishes, and even glasses to drink water!
To top it all off, we were charged a deposit for a bathroom towel. It’s unbelievable that a paid stay can come with such nickel-and-diming for essentials. The behavior of the staff felt indifferent and untrained, completely lacking in basic guest service etiquette.
Yes, we understand hostels offer budget stays, but there are minimum expectations of respect, hospitality, and essential amenities — all of which were sorely missing here.
This stay was a major letdown and ruined what should have been a memorable trip. I sincerely hope the management takes these concerns seriously and improves their services, or they’ll soon run out of guests altogether.
Wishing better experiences for future travelers — unfortunately, not for us.