Monica S.
Yelp
TLDR: a meh, unkempt motel with a fancy hotel website. Easy to assume that it will be nicer than it is, based on website and pricing.
The good: steps from Liseberg, if you're a family traveling with that destination. Walkable to transit.
The meh: in person, the rooms look like a cramped corner of a worn-down, dirty IKEA display floor. There was a lot of loose dirt on the floor when we arrived, as though it had not been cleaned between guests. The small chair in the room is covered with several visible stains. Linens also stained. Mattresses stiff. "Two person" bed was just two single beds pushed together with an awkward gap in the middle. Floors, furniture scuffed and worn. Things also are broken down and the staff seems to know that's just how it is - we couldn't get the lights to work when we arrived (rooms have one of those slots where you stick your card to get the lights to work). We called reception and they said yeah, the lights can be wonky and you need to be rough/try a dozen times to get things to work. Same issue with the TV remote. TV was blaring music with a welcome screen displayed when we arrived, and none of the buttons on the remote or TV set were responsive enough to turn it off. Eventually we got it to turn off after the seventh try, but just know: everything is a bit dilapidated here. Walls are very thin - heard lots of voices, thumps and bumps from adjacent room.
Breakfast was adequate but lower quality than what we've had elsewhere in Sweden (rolls seemed stale, rice pudding mushy, sliced bread tasted like processed bagged bread instead of fresh bread, just generally lower quality ingredients). If you're used to American hotel breakfast, this will feel fine, but it's just lower quality than what you can get at cheaper Swedish hotels.
Is this the crappiest hotel I've stayed at? Definitely not. However, it's thoroughly on the low-mediocre end (think ~2 stars) while advertising and pricing itself as a more comfy, clean, ~4 star experience. I don't mind a budget motel if I'm paying budget prices - and this spot was ~30% more than finer hotels we stayed at during this trip. I'd give this 3 stars on Yelp if it weren't for the gap between marketing, pricing, and reality.
Come here if the location is worth the markup to you, and you are open to a moderately grubby experience at these prices. Otherwise, you may leave feeling hoodwinked.