Grace Bay Car Rentals

EXCEPTIONAL customer service! Have been a loyal customer from the US for the past 15 years and always go with the local Grace Bay Car Rentals over any larger US corporations because of their excellent rates, coverage, service, and perfectly maintained vehicles. Have rented from them 20 times and have always had 5 star service of personal attention to details. Thank you Asela, Paul, Shay, and Todd~ THANK YOU! See you next year!

Overall, a great experience with Grace Bay Car Rentals. By far the easiest and quickest pickup service I've had anywhere. Met at the exit to arrivals, escorted to the car park to find the vehicle. Literally no paperwork to fill in. In other parts of the world, I've spent ages filling in details even though I had already submitted this online. Drop off was very easy, too. The car was clean, and whilst not the newest, it was perfect for our needs. We use Google Maps for directions on our phones, so no need for a fancy nav system. The only thing to improve was that the car was left-hand drive, which is not great when driving is on the left in T&C. However, had I emailed ahead asking about this, they could have found me a suitable car. Next time I'll know!

Right outside the airport. Very convenient. Barbs explained everything and provided a good map. We had a small Suzuki Swift and it got us around the island fine. We definitely recommend the added insurance since we read about car thefts. Drop off was easy and smooth right by the airport and took less than 10 minutes. Read reviews before getting to T&C as they appear to be blocked there.we would use them again if we ever returned.

I recently went to Providenciales for vacation with the family and since we were not staying at an all inclusive resort I needed a car. I typically book Avis as I am a preferred member through work; however, after some research they didn't have a good selection and the reviews were not good. I decided to go with grace bay car rentals based on reviews and proximity to the airport. I ended up renting a Honda CRV and at first was a little disappointed as it was older than I expected and had several scratches. However, after driving around the island during my vacation I believe this is just the state of the vehicles. There is just not as much access to newer cars. I gave them 5 stars because the car ran well, Air Conditioning was cold, tires were newer looking and check in and drop off were very convenient and easy.

They went above and beyond for us today! We were supposed to board the Agressor at turtle cove marina, but the boat ended up at South Bank marina instead. With one simple phone call, they were happy to pick up the car at the south bank marina instead of turtle cove. This saved us an expensive taxi ride across the island. So helpful and friendly from pick up at the airport to drop off at the marina. Thanks for helping our trip go smoothly!

Got a 10++ year old car with broken folding seats, no Bluetooth, backup camera or auto climate controls. The car came with 50,000 kms, drives rough and feel like it’s going to fall apart. The price was more expensive than other places.

It was very easy to pick up the car, right at the airport. A short walk up a small hill. Everything went very smoothly. The car was in excellent shape. Staff were very helpful when i needed to make a small change in the reservation. Dropping off was also easy. I suspect it could be quite busy returning on days when there are lots of flights leaving at the same time.

Process of getting the car after my flight and dropping off the car was smooth and easy. The car it self was very old, dated and dirty. No back up camera or Bluetooth audio. Not sure what year the car was maybe a 2007. It got us from point A to B but would have been a better experience with a newer vehicle