Grace Cafayate Hotel

We did not stay at the hotel, opting out to rent a house located at the same property. However, we stopped by every day for a glass of wine and the view. Absolutely gorgeous! They offer local rose that is very unique and has french flavor. One of the days we came for dinner and it was a surprise. Food is not something special, I would call comfort food. The quality of preparation and presentation was very good. Unfortunately, they close relatively early for Argentina. Place was nearly empty, with 4 more people only.

Had an excellent stay. The attention from the staff was excellent. The hotel is incredibly quiet, clean and well maintained. They were very accommodating with all of our requests. Massages at the spa were one of the bests I’ve had. Sometimes the music during breakfast was a bit intense.

It is located a little out of town, but a beautiful property. Staff are amazingly friendly. Really great place.

I do not recommend, and will never be coming back to this hotel. The hotel itself and the activities are nice. However, you can expect 0 standing. The receptionists are absolutely not nice and not helpful. We had an issue with our room, so they changed us without even apologizing ,to the same room category - that was disgustingly dirty. The floor were covered by dust, the windows disgusting, and the bed sheets were even stained. After we complained they finally offered to change us room for the second time (to the same category) - Still without apologizing - that was also dirty, after the receptionist (Leandro) ITSELF checked the room. They were being sarcastic pretending that was us that were too complicated and it was not « clean enough for us », as he said. They did not even think about upgrading us, and lied about not having other rooms available. The hotel is empty, and all the rooms are available, we checked. Secondly, they also tried to make us pay the VAT of 21% on our accommodation as we were paying by Credit Card and we are foreigners. You should check on your reservation as it clearly states that « Foreigners who paid with a foreign credit card, debit card, or via bank transfer must present a foreign ID and/or supporting documents from the national migration authority to be exempt from the 21% VAT ». Be careful. Definitely not a 5-stars hotel ! Only positive points: location, restaurant staff and spa staff are 10/10.

The winery hotel is really wonderful. Nice views, great rooms, quiet and privacy house! Nice foods of the restaurant. Reception service has been kind. The SPA and massage service, including the facilities are so wonderful. The only short-come should be the English ability of the waiters in the restaurant because offer us the wrong dishes we ordered even we have double confirmed with them with the menu. For a great winery hotel , it should improve its welcome language for international customers.

First impression fantastic. Lovely location, greeted with a glass of Torrentes and taken to our most impressive bedroom with huge bathroom and every appliance you need. So far so good.||However, the restaurant was far from impressive, the staff there were really not helpful or engaging in any way and the food was frankly only OK. Despite a number of English speaking guests present when we were there AND menus in English the lack of staff understanding any English was not what I would expect from a 5* hotel. We asked for tea, and were given coffee. Pizzas were not available but nobody told us. Service was too slow. ||I also think that for a 5* hotel the swimming pool should be in much shape and condition.||All in all a disappointment. I expected more.

The hotel is located in a private gated community. The grounds are beautiful. The hotel feels luxurious but maybe a bit out of place. The public spaces are impersonal and maybe too grand for the setting. Pool area is beautiful. We enjoyed walking around the vineyards in the evening as the sun set and after dark. ||We were warmly welcomed at arrival. Service was very good. The room, however needed a deep cleaning. ||Our room was huge and we had a lovely view towards the east. The bathroom and dressing area were tremendous. There were windows in the shower and over the tub. We were up early to see the sunrise over the foothills of the Andes. Just beautiful. ||Breakfast was disappointing. Service was spotty. Difficult to get refills on coffee. The food was plentiful but not tasty.

We had a bad experience in their restaurant: food took too long to be served and then they brought the main dish before the entrance and blamed us for ordering them all together (which was a request from the waitress). She was very unfriendly and had a bad mood all the evening. We never came back. Surprisingly after this event, we started having little troubles with overall service like a reprisal. We have booked an entire villa with ofuro, which is absolutely NOT TO RECOMMEND since if you use the ofuro, you run out of water inside the house and cannot take a bath for example. We made a wonderful trip through northwest Argentina during15 days and we truly suggest not to book this hotel.