Maggie Finkelstein
Google
Mykonos was the final stop of our 12-day island-hopping honeymoon through Greece, and we arrived at Grace Hotel with high expectations based on the exceptional hospitality we experienced at our previous accommodations. Unfortunately, our stay fell short in several key areas.
While the Grace Hotel staff were generally friendly and accommodating when prompted, the level of warmth, attentiveness, and genuine hospitality did not compare to what we had grown accustomed to. Unlike our other stops, the staff here did not go out of their way to enhance our experience with local recommendations or special touches that reflect the culture.
Our travel agent had informed the hotel of our honeymoon and we were told had arranged for an early check-in. However, upon our 1:30 PM arrival, the staff reported unawareness of the occasion or any special arrangements. We were told our room wouldn’t be ready until 3 PM—which was understandable—but there was no acknowledgment of our honeymoon throughout the entire stay. We were offered welcome drinks by the pool while we waited, which was a nice touch, but by 3:30 PM, we still had no update. My husband had to follow up himself, only to be told, “We couldn’t find you,” which felt disorganized and unprofessional.
The room itself was clean and offered a nice ocean view, though it was small and somewhat underwhelming. The biggest issue was the location of our room—right next to three “staff only” doors. This created loud, disruptive mornings filled with cleaning equipment being rattled around, footsteps, and the constant sound of doors slamming—making restful sleep nearly impossible. The bed and pillows were also quite uncomfortable.
On a more positive note, breakfast was enjoyable, and the breakfast staff were kind and welcoming. The pool area was relaxing, with food and drinks available throughout the day, but the repetitive, overly sentimental Americanized playlist that played nonstop became grating and detracted from the ambiance.
Another downside was the hotel’s location. While its seclusion may appeal to some, the 40-euro taxi rides each way into town (standard for Mykonos) left us feeling isolated, especially since we weren’t inclined to spend all day at the hotel.
Overall, our needs were met, but the experience felt impersonal and lacked the thoughtful details that had made our earlier stays in Greece so memorable. Had we known what to expect, we likely would have chosen a different hotel to end our honeymoon.
