Graduate by Hilton Oxford

Great location just a block or two from the square. Nice facility, love the decor, the room was large. However, for a room with two beds, there was only 1 bath towel, 1 wash cloth, 1 hand towel, and a bath mat. Fortunately I was travelling by myself so I could make do. Outlet by the bed too loose to hold a charger so had to charge my phone and watch across the room. Also they charge $17.66 per night for parking but you can't charge it to your room. You scan a QR code in the lot and enter your credit card through an app. The parking didn't provide a receipt (needed for business reimbursement), it's not clear on Parking Mgmt website where to get a receipt, and when I texted the hotel to ask, nobody responded. Also had difficulty at check-out getting an email receipt. She wanted to email not print to save paper. Well then I had to call back for them to resend and then over the next two days I got like 4 emailed receipts. Last, was disappointed with the breakfast. Given the decor of the restaurant, I expected a nice, full-service breakfast. Instead it's more like a Starbucks--you order and pay at a counter, you seat and serve yourself, and there is a very limited selection of breakfast sandwiches and drinks from the cooler. No "American style" breakfast at all.

I wish I could give 10 stars for service. Over the past 25 years, I've travelled extensively, stayed in 100s of different hotels (usually Hilton and Marriott). Not sure I've ever experienced consistently strong costumer service like this. The staff is friendly, welcoming and helpful. The hotel and rooms are always clean. And can't beat the location if you need to be near campus or just in the center of everything Oxford. Now, if they'd just build an extra floor so I can get a room for Parents Weekend in September and the Florida game in November.

We stayed at this hotel for two nights recently. Upon entering the room, we were greeted with a musty smell and a moist humid feeling in the room. Then we noticed the dehumidifier running inside the room. Upon mentioning it to the front desk, they told us they’d be happy to change our room, but they couldn’t do it until the following day. On the following morning, we asked about the room change and they said we’d be happy to do it, but we can’t do it until after checkout. After checkout, they delayed so long that we had to prepare for the party that we were in town for so we weren’t able to move rooms, so we stayed in the same dank, dark moldy room the entire time. The front desk girl was nothing but nice, but she just continued to provide excuses and delays. “Sure will fix your room, tomorrow.” “Sure the manager will give you a discount, they’ll get back to you tomorrow.” “Sure we’re gonna take care of this, we’ll get back with you in a few days.” Well guess what? We never heard anything, they never did anything for us. We just got a moldy wet room with lots of excuses and no solutions. I’ve got a question for the hotel? What if I showed up and only had part of the payment for the room? Would I still get the room or would they turn me away and say no deal you gotta have all the money or you don’t get the room? Well, it goes both ways, if I pay you the agreed upon sum, I expect a room that’s up to standards. But you turn around and rent a room that’s got serious issues. Unbalanced, unfair, typical practice with big corporate America these days. Great location, but make sure you don’t get a wet moldy room. Good luck.

The hotel was cool and unique and had a great vibe, however that is all I can say that is positive about our stay. My husband, two daughters (18 and 10) and I drove 10 hours on a Sunday and arrived just before 5pm - check-in at the hotel is 4pm. If you can't handle a 4pm check-in adjust your check-out time! We were exhausted and wanted nothing more than to freshen up before heading to meet some new friends for dinner. Well, our room wasn't ready, we were told maybe 30 minutes. That turned into at least 90 mins. Once we got into our room I was hit with the smell of cat/ cat urine. It was the worst by the door and window. I went to the front desk to notify the staff in hopes that we could get our room changed. The female employee I spoke with took down my information and was apologic, but there was nothing she could so she needed to speak to the manager on duty who was assisting another guest with an issue - it was going to be a bit and they were going to call or come to the room asap. We waited about an hour and no one came so I went back out. It was now about 9:30, only the manager was at the desk he knew of my issue and said "oh yeah I need to have some one come and clean that and put deodorizer down." I said, I don't think that work and I'd rather switch rooms if possible, but something has to be done. Nothing was ever done. We tried to book another hotel, but eveything in town was booked that would accomidate our family due to orientation. We sucked it up and stayed our 2 nights and will not be booking at the Graduate over the next 4 years while our daughter attends Ole Miss. So disappointed.

Arrived at 3:30 after 11 hour day of driving. Was told my room wasn't ready and to check back in 20 minutes. Returned at 5:00pm was told my room wasn't ready and to check back in 15 minutes. Arrived at 6:30pm and was told my room was almost ready. After expressing my frustration they did get my room (last to check in for whatever reason). When I walked in my room it reeked of dog odor and moisture but because I was told I was the last person to check in, I elected to not complain about it for fear of having no alternative. As I go to take a shower, the room has no shower curtain and one set of towels. So disappointed as a Hilton Honors member, and having paid $1300 prepaid for 2 nights for this experience. I'd say this was the worst 4 start hotel experience I've had but because they have a captive audience it doesn't feel like it matters. Finally to top it off, I had to pay additional for parking. This will be my last resort for lodging in Oxford moving forward. Very disappointing experience overall.

Bummed about this hotel! As someone that designs as a profession, I always stay in graduate hotels as they are aesthetically pleasing - one of the best boutique design teams in my opinion! However, this was the most unkept Graduate hotel I've ever been to! The floors were sticky and looked dirty upon walking in the front doors. The first night we were there we found URINE .. yes pee.. in our king sized bed!!!! I do not think the room was cleaned prior to us checking in-- we were there for ole miss orientation and apparently they were not turning rooms very quickly. The hallways were clammy and bathroom was also not very clean. They kept telling me "it's Mississippi heat and heat rises" but I live in MS about an hour away and I've stayed in tons of MS hotels and none of them are THAT muggy! We were then moved to another room on the first floor -- hallway was also clammy, bathroom was not cleaned very well and this room had an AC problem, I had to listen to a knocking noise all night & barely slept before I was going to have a 10 hour day on campus with my daughter. The next night I let them know & they sent their maintenance guy -- after checking it multiple times he finally figured out something in a "white box" was going out and he muffled the noise with a towel. It was not as bad of a noise but still super annoying considering the amount we paid for the rooms. One of the front desk guys also refused to give me another towel because "king sized rooms only get 3" kinda silly to make a big deal out of! The design was cute -- but the dirtiness outweighed the aesthetics unfortunately!! No comps were ever offered for the issues we had which was disappointing .. I would never ever stay here again..

We checked in on Friday the best part of it was the lady with burgundy hair was instructing her team with heels on. My Husband and I enjoyed it especially when she was running taking guest their towels. Our stay was nothing more than sweet the housekeepers were very friendly they made sure we had everything we needed for our stay. The front desk had big smiles and very fast. I recommend this hotel to anyone it felt like home

We spent 7k for two rooms for TWO NIGHTS!! Had to beg for towels then no bottled water. Zero. “Waiting on a delivery”. Super deflating knowing your kid is going here for four years, find a VRBO or another hotel. There is definitely a monopoly going on. Gross!

Enjoyed my stay, staff was very friendly and the hotel was clean. Elevator was SLOWWWWW!

My recent stay at the Graduate Hotel in Oxford, Mississippi left much to be desired, and I regret to say that it did not meet my expectations. As someone who values high standards in accommodations, I found myself disappointed with several aspects of my experience. One of the primary issues I encountered was the lack of readiness when it came to room availability. Despite the hotel's knowledge of our large group's arrival, rooms were not prepared in advance, causing unnecessary delays and inconvenience. What troubled me further was the apparent inconsistency in room allocation, as some of my colleagues received their rooms before I did, even though we had arrived at the same time. This disparity left me feeling overlooked and raised concerns of potential bias in the room assignment process. Upon finally entering my assigned room, I was met with disappointment once again. The cleanliness of the room fell far below my expectations. I discovered a dirty sock in the corner, hair in the shower, and pieces of toilet paper on the floor. These oversights created an uncomfortable and unhygienic environment, leaving me with a negative impression of the hotel's housekeeping standards. As a self-proclaimed hotel snob, I must admit that the Graduate Hotel in Oxford, Mississippi does not meet my personal standards. If not for business obligations, I would not choose to stay there with my own funds. Unfortunately, my experiences have been consistently underwhelming, and I cannot overlook the issues I have encountered. Although I must express my disappointment with the overall customer service I received as an individual, I do acknowledge that most of the staff members managing our meeting room and transportation were friendly and accommodating. Their professionalism was a silver lining amidst an otherwise lackluster experience. However, as an individual guest, I did not feel valued or well-served by the hotel staff. In conclusion, I cannot recommend the Graduate Hotel in Oxford, Mississippi based on my personal experiences. The inconveniences, lack of cleanliness, and subpar customer service overshadow any positive aspects. If you have the option, I would suggest exploring alternative accommodations in the area that may better meet your expectations for a comfortable and enjoyable stay.

My experience with this hotel was rather simple and to be frank, was the worst experience of service from a 4 star or higher hotel that I have ever experienced. The room was booked over 3 weeks in advance through the Hilton Graduate Hotel Oxford MS website. When the time came, day before, I was able to do the online check in from the Hilton Mobile App. When my brother and I arrived for our stay, we went to the front desk a few minutes after 4pm ( check-in time ) and were told our room was not ready just yet. When I inquired about how much longer it would be, I could not be given a definitive response. The front desk proceeded to verify my phone number and would give me a call when it was ready. My brother and I killed some time with an early dinner and drinks. I then called the front desk at 5:35 to see if the room was ready yet and if not was there any kind of time frame. At that point I was sent over to a manager who could still provide no answers other than they could cancel it so I would be freed up to look for other accommodations. So, basically we had no place to stay and had to scramble to find some where else to go. All was well, we ran over to Tunica and grabbed a hotel and that was fine. However, this experience has left a permanent bad taste in my mouth and I will forever Strike Hilton Hotels from my places that I would stay. I usually only stay at 4-5 star hotels to avoid such poor service such as this. I had no idea that Hotels could hold a 4 star status and provide this level of poor service.

I never write reviews, but if I could give my experience with The Graduate less than one star, I absolutely would. BE VERY AWARE and check your charges, not that it matters if you are incorrectly charged, nothing will be done about it. I stayed there six weeks ago for my daughters Bid Day. During that time they were in the process of changing from the graduate to Hilton Brand and I was charged for a night that I should not have been charged for. For the past six weeks of me repeatedly reaching out, the "manager" has promised me they are refunding the charge, but I have seen zero intention of doing so. DO NOT STAY AT THIS HOTEL.

We walked into the Graduate and saw college students quietly studying. I was confused, so I asked the person at the front desk about it and he said that students are invited to come study at all Graduate lobbies. It was so welcoming and so cool, I couldn't believe it. The lobby is huge but filled with seating areas that make it feel very warm and inviting. The staff was so helpful and so incredible that I couldn't stop thinking about it. Is it the people in the town? The hotel? I can't say I know the answer since this was the first time I stayed at the Graduate, but boy was everyone kind. Literally EVERYONE we came into contact with went out of their way to say hello, answer questions, even the people passing us in the halls. The Graduate is beautiful, and has so many amenities. The cans of water (free) are so super cute and very convenient. They had clear bags that are stadium approved that were free for guests for game day. They have a free shuttle that took us back and forth from the game. The location is perfect. It's just a minute or two walk to the Square. Great for people who don't want to worry about driving, parking, etc. Our room was super cute, with great attention to detail, and had doors that opened to a patio. There are two restaurants on the property: Cabin 82 (where we got coffee and had breakfast each day) and the Coop. Both the staff and the food were great at both places. When we went to the Coop, we sat with a father and son that were the nicest, and we had such a great time chatting that it made our weekend all the more special. There was a nice sized outdoor area off Cabin 82 where we ate breakfast, and the Coop has an outdoor rooftop area. Really cool. I wish I grabbed the name of the person who was at the front the day that we checked in (and was there a couple of other times during our stay). He was TOP NOTCH. Also, one of the people working at Cabin 82 went out of their way for me and was so kind. Lastly, the hostess at the Coop was managing a packed house after game day and IDK how she did it, but she was so calm and helpful. When there were no tables available, she offered to seat us with a man and his son, we took her up on it, and we had the BEST TIME. A table became available shortly thereafter, and it was offered to us, but we turned it down because we'd become fast friends with the people at our table (HI MO AND MATTHEW)!

SO NASTY!!! Pee on the toilet seat and stains on the sheets. This is my wedding night and the room was just nasty with hair in the shower, but the manager refused to help. So we are spending our wedding night in a filthy hotel room We called the front desk when we spotted the filthy bedding, but they never even bothered to bring us clean bedding. We paid over $700 for a dirty hotel room that wasn't even cleaned at all and had pee all over the toilet seat

Pros: Graduate Oxford boasts a perfect location right off the Oxford square. It is modern and well maintained. The lobby is fabulous and welcoming! Room keys showcase some of the most famous Rebels/Black Bears. Rooms are large and well appointed. Beds are comfortable and the towels are incredibly soft! Cons: No tubs (showers only), so no opportunity to soak. No in-room coffee makers, though there are micro fridges in the room. In Room 414, there is a controls panel in the ceiling with a VERY loud fan/belt and a light that woke me up several times throughout the night (see the last photo). The staff was unprofessional, yelling at each other across the lobby, sitting in the lobby eating (while others were working the front desk), etc. given the price point, I'd expect a more professional interface. ProTip: while there are no coffee makers in the room, there is complementary coffee available in the lobby. Cucumber water is also available throughout the day.

We came here on a special that The Graduate offered for $29.99 and we had a blast exploring downtown Oxford. The hotel is right on the corner and located downtown within walking distance to everything! I enjoyed seeing the students actually studying in the lobby!! The rooms are beautiful and very comfortable. You will sleep like a baby when you snuggle down for the night.

Room smelled musty, toilet was dirty. Expect more for the price and betting neighboring hotels deliver on basic cleanliness Location is great and staff was nice, however.

I would give maybe a 2.5 if I had the option. Sorry, in advance, for the lengthy review. First impressions were very positive. The pink floors and spacious lobby were cute and inviting and the room scent was amazing. Then things went a bit downhill. My reservation for this past weekend was made months ago because of a wedding. I arrived at a bit after 6:00 due to a long drive from Texas. The room was not ready. The young woman at the front desk said I've sent a message to housekeeping...& stood there looking at me. She eventually went down the hall, came back, whispered to a co-worker who responded, "Give them ___ room, they haven't arrived yet." So, we were given a room since ours wasn't ready. After dinner we were to meet some of the bridal party upstairs at the 4th floor bar. When we went up there, we weren't allowed in...not due to capacity issues but due to staffing issues. Three different wedding groups were staying here for the weekend. There was only 1 bartender and 1 wait staff who could not handle the number of visitors....so hotel guests were turned away. Coffee is only available downstairs and must be purchased. (The staff here was amazing...courteous and welcoming.) On Saturday, room service didn't come to clean until about 3:30...shower was needed by 4 in order to get ready for the wedding. During that time we went to the bar again...again, 1 bartender and 1 wait staff. We sat for a while (not terribly long), but I went inside to purchase drinks. The bartender was friendly and very helpful. (Sat., July 22). As I was going outside to ask my husband what beer he wanted since they had a limited selection, the young woman who was wait staff told me, that's my area. I'll get your husband's drink order and switch yours to me from the bartender. She was somewhat confrontational and not friendly. Later I wanted to order a 2nd drink, something specific that the bartender created for me, she brought it out and I took a sip. I asked her what was in it so that I could try to remember. Her response was, "I don't know but it's the right drink." I told her I just wanted to know the ingredients. In a while the bartender came out and asked if there was something wrong with the drink. (I guessed based on what she reported). I told him that I loved the drink and thanked him for making it for me and that I just couldn't remember the main ingredient. He was gracious and friendly. Positives - Cute and with a great location...walking to the square was great! Upstairs bartender pleasant and good at customer service; coffee bar staff friendly and pleasant; beds comfortable and bedding soft; lobby smells soooo good! Cons - Customer service training for some front desk staff and definitely for the bar waitress could help; no coffee in the room; staffing for a BUSY weekend was lacking at the bar/restaurant; better lighting needed in the room for putting on make up would be nice when someone else is in the shower.

Location, Location, Location!!! It is a decent hotel, serves it's purpose. The location is fantastic. The rooms are fine, nothing spectacular. It is easy to get to the hotel and parking is a breeze. You can walk to the square, which is fantastic! Campus isn't too far away, but you still need to drive to get there. Restaurants we're ok, nothing fantastic. Overall, it was a good experience and we'll be back!

I brought my son to tour Ole Miss last week and was told we had to stay at The Graduate. The hotel seemed pretty nice when we walked in and the front desk employee was very friendly. The problems encountered were in our room. Dirty q-tips in the bathroom garbage can, vomit splashes and scuffs on the wall by the toilet, unidentified dirt/feces smear on the door below the door handle as well as the Kleenex holder that sits on top of the toilet tank, gross/dirty baseboards in the room and the bottom of the door frame of the bathroom was disgusting. We received a survey from management where I expressed my concerns and was contacted via email the following day from a guest service manager named Noah Graham. He asked if he could reach out to me and discuss my experience. I replied with my phone number and several pictures I took. I never heard back. I even sent him a second email 3 days later and still no response. I will NEVER stay here again and will gladly continue to share this experience with my friends who are looking for a hotel in Oxford.

This place use to be a fantastic hotel, and it's still nicely decorated, but now it's understaffed and filled with students using it as a study hall, meet up, or just general roaming around making Tik tok videos. It's just not worth the money to stay here, unless you are going for a "freshman dorm" vibe

Decent hotel. Nothing too fancy. Lobby is spacious and has some cute bookshelves holding some of the smallest books you'll ever see. Front desk attendants were friendly. Stayed for two nights so we were told the room would be cleaned but it was not. Specifically asked cleaning person to have someone fix the toilet which would not flush. Came back to the room several hours later to find a room that had not been cleaned and a toilet that had not been fixed. Wasn't told about the rooftop restaurant and didn't find out until a local informed me about it. Overall, I'd say check out your other options.

Great location, but a Motel 6 with a nice lobby. Maid service only when you ask for it. Ice available at the front desk. No "in room" coffee maker. The most expensive hotel and Oxford and cellophane thin plastic cups in the rooms. Don't bother asking for a wine glass to use in your room. Not allowed. Take a pass. Stay a few blocks away from the square and get more for half the price.

Fun theme and decor but the room was disappointing. The fitted sheet was sprung from the bed and didn't fit. Housekeeping came and made it worse. Would look elsewhere next time.

My wife and I decided to enjoy a weekend at the Graduate as we had stayed there prior and really enjoyed the hospitality. My how things have changed!! At check-in, my wife was given approval and again asked for a room clean/towel exchange the following day while we were out. Never happened! No excuse or even a "what can we do to make it up" ... just an 'I'm sorry!' Dinner at the Coop Sunday night. Had to go in and order our own drinks at the bar (twice) and was billed for drinks we returned as they weren't what we ordered. Getting someone to wait on us wasn't an option, be he was willing to just sit on a stool behind a partition instead of wait on tables. Pretty pathetic. Oh, but at least they said "I'm sorry!" ... with no follow up, just walked away. The parking lot was extremely full and paying guests were having to park a ways away from the door and lug their suitcases across the parking lot due to all the students taking up the guest parking. Tried to call the front desk at least 6-8 times with no answer and transfer to a National number. Had to go downstairs personally to get their attention and get towel swap with the aforementioned "I'm sorry". I love Oxford and the campus and the Downtown area. Won't go back to this Hotel in the future. Not worth the price to get treated like you don't matter.

I loved staying at the Graduate!! I came into Oxford for a career fair. While looking at hotels, the Graduate came up. When I saw that they allowed pets, I definitely wanted to bring mine and stay there! The front desk was so nice and friendly and was even able to accommodate an early check in for me! The rooftop bar was amazing and had great views of Oxford as well! I just loved the unique decor of the hotel & they even gave a bark box for 4 legged friends!

Boutique hotel Although this is actually a chain hotel, it looks and feels a little more like a boutique hotel with really modern quirky décor, furniture and fittings. The bed was comfortable and the shower room was modern with upscale toiletries. There were no coffee making facilities in our room, but we were able to request a coffee machine and supplies from reception. There's no breakfast included but the hotel is in a really great central location, so you can go out and find breakfast in the morning if you don't want to eat at Cabin 82 (the inhouse café).

Very nice Hotel. Booked Room. Desk will ask for card for incidentals. They do not tell you they are billing your card 100.00 on the spot in advance for those incidentals. Wait 3 days to call. Front desk says call Accounting. 3 calls accounting never answers. Leave a message what appeared, but not noted in a voice mailbox. No return call. Paying 100 knowing it is normal practice is one thing. Being asked for an "incidental" charge card and paying them 100 is deceptive. That was Saturday. This is Tuesday. Still charged. Very surprised knowing the quality of the facility in this type practice and having to make 6 calls and to information to get a human to explain. Just enough to make me stay else where the next time.

Just had my second stay here. First one was in a fabulous suite with a large balcony (that was impossible to enjoy because of the filth): Walking across the dirty floor, my feet would stick, there was trash everywhere, Empty wine bottles, cigarette butts, very dirty cushions that were also sticky (sticky like you have to peel yourself away). The carpet in the room was dirty, there were fingerprints everywhere; this expensive room was unforgivably disgusting. I told the front desk and I was given a free drink and told that "I'd be taken care of next time". I had already booked this most recent stay, so I figured they'd make it right. Wrong. EVERYTHING is wrong. This hotel is filthy and the room staff does not do their job properly.

Let me start off by saying this, I've had the pleasure of staying in The Graduate Hotel Oxford, MS as well as Athens, GA both are quaint and push the normal boundaries of a "run of the milll" hotel. I love the interior decor and funky atmosphere,.... but Here's the problem: If you have a 5 star hotel with 2 star staff, you don't have a 5 star hotel. It's so unfortunate because The Graduate comes with a story line begin with.... I'd highly recommend staying at The Graduate in Athens if you stop by, but the original Graduate hotel in Oxford.... disappointing but ONLY because of the staff. However - staff can make or break the experience anywhere and that's unfortunate. When I arrived in Oxford, after traveling with my pup for 10+ I settled in, took a shower and called the front desk to see if I could order a bottle of wine. She was quick to point of there's no room service, okay. I get that- BUT before I could inquire further she was gone, conversation ended. There are 2 restaurants on site- it would have been helpful for her to take 3 seconds to connect me to one of them!!!! Secondly- I received a phone call not too long after that from the same front desk employee telling me there had been complaints that my dog was barking in excess- I'm staying in the very first room #126 directly next to the lobby. I have a German Shepherd who barks on command. He's trained to command attention and if common sense were to have been used in this situation, she would have deduced that it wasn't I. Furthermore if she would have taken the -10 seconds of her time and a pinch of effort to stroll 30 yards into the hallway, you'd notice the doggo making the commotion was opposite end to me ALLL The way down the hall. BIG FAT FAIL and quite insulting to myself as an owner. Finally- This morning I called Cabin 82 a few times in a row to no avail. Called the front desk to see if they were open, this was the response "Yes they open but I don't know if they going to answer they phone cause I don't know what's going on over there." I let him know I was inquiring because I wanted to order over the phone and go pick it up. It's very early and being considerate of the other guests, my pup doesn't like being left alone for a long time. I wouldn't want to cause a commotion for them to call me a second time haha this is a joke. My God. Restaff this place Leaving on a good note, although I'm still hungry with no food or answer from Cabin 82- they allow Doggos here and that's always a + in my book!

My wife and I used to love staying here when we would come back for football games or wedding anniversaries (we got married in Oxford). However on my past stay I was charged an extra 250$ which I thought was at first an accounting error that would fix itself. However a couple weeks later it was still there so I called and talked to the front desk, accounting and literally anyone who would speak to me. They told me to get in touch with a "Gabby" who I'm pretty sure is non existent because she has never been in when I called and has never answered any of my emails. I hate to be petty but I feel like I was taken advantage of and I along with my family which consists of many alumni will never support this place again. As an alternative I recommend The Chancellors House. It has been a much more pleasant experience.

I usually stay at the Graduate because it is a perfect place when you have a doggy companion. However, I have concerns about an upcoming visit. We are in the middle of a global pandemic and the Graduate continues to allow students who are not guests to lounge in the lobby. Are they vaccinated? I doubt it. They take up all available seating and they are not paying a penny to do so. I feel like the panhandlers that are so much a part of life in New Orleans these days have moved up to the collegiate level. I wanted to get away from that sort of thing for a few days while Mardi Gras is going on. I don't understand why the management allows this.

The good: location, location, location. This is really the best spot to stay if you want to be able to walk to all of the shops and restaurants on the square. The beds were pretty comfy as well. The bad: you can tell this is probably a party hotel during game days. They seemed to spent more money on the design team than the quality of build, the sink got water everywhere and the toilet paper roll was barely hanging on. For being a newer hotel it was pretty banged up and rooms were not cleaned well either. There were scuffs and dings on every wall, piece of furniture, and surface of our room. I found no less than 10 hairs in the shower. Dusty floorboards and side table. I think there were remnants of a spilled beer on the outside of our door. There were also 2 weddings while we were there and drunk couples fighting in the lobby right in front of the check in desk, so that was fun. We stayed after covid mandates were lifted but the cleaning protocols were still the same, and the TV remote was sitting on top of the "sanitary" bag it was supposed to be sealed up in after being cleaned. Makes me wonder how thoroughly rooms were being cleaned between guests. Overall: low quality for the money. This hotel has promise if they would spend more time cleaning and touching up.

I mean this is a glorified Holiday Inn express but they have decorated it nicely. Just make sure you don't go on a football weekend. Pretty much all of the hotels will have a minimum number of nights and the cost is 5X.!

Let me start off by saying I love the Coop (bar upstairs). Definitely my favorite bar in Oxford! Well made drinks, sweet view, and relaxed atmosphere from Ox's older crowd. I've been to the Coop several times and have always hoped one day I would be able to stay here. I'd imagine all the cool fixtures and how luxurious it all would be. Turns out, the only thing luxurious or boutique about the Graduate is the price. They also charge you $20 for parking....on top of their $250 + night stay. (Non-football game weekend) I'd have to say... for what you pay, it's pretty underwhelming and leaves a lot to desire. The positives? The decor is pretty cute and has a retro school theme. The room keys are even made to resemble Manning school ID cards, pretty clev. Maybe it's just me...but for a boutique hotel, I just expected a lot more. My main concern with the graduate was the bathroom. The shower curtain could have used some washing and the shower tiles a good scrubbing. The complimentary shampoo/conditioner/body wash were full-sized and latched into the shower. I'm all for sustainability and going green...but when the conditioner is completely out, there's no other conditioner in sight, and I'm getting ready for a dinner rehearsal, I'd choose a full, disposable, travel size conditioner in a clean shower. Every time.

I am just going to say this - and if you look at my reviews, I am pretty balanced for the most part. I have tried - on 3 (THREE!) occasions to call this hotel to make a reservation. On all three occasions, the phone gets answered and you get put on what they call a "Brief" hold. And then - 20 minutes later, still holding. I don't know if it's a staff issue - or a training issue - or a management issue....but it's either a short staff - all the time - or an attitude of "I don't care". In either case, i have stopped trying. I will stay elsewhere, for more money. Sorry - just wanted to share the experience. You simply have to be better than this.

Oh boy, am I unhappy. After Googling for the best hotel in Oxford, I found the Graduate Hotek, rated 4 stars on Priceline. When I arrived the the person at the counter was away... So I waited... And waited... My son and I played a game and a half of Chess (which was fortunately available in the lobby) before she came back. When she did, she was pleasant enough, but had serious computer issues which took another 10 minutes. Finally, 30 minutes after arriving we got to our room...across the street was a very well lit apartment garage that is brought enough to shine through the curtains... But I have been traveling for days, I'm ready to relax for a bit, so I broke it my computer to get some work done... I immediately bang my knee on their really weird desk with shelves underneath when the chair wobbles and feels like it's going to fall apart...My son climbed under the covers and played his Nintendo. I'm glad I didn't... Two hours later and I'm ready for bed, so I pull down the covers and immediately find 2 ticks...I didn't bother to look for more, I went straight to the front desk. A new person there, I explain the Ticks to him. He apologizes and gets us a room down the hall to make the move easier. The room reeks of marijuana. I'm no prude, and at this point I'm exhausted and don't care, so I decide to suck it up. We make several trips to relocate or things... Which were unpacked, of course. My son moves a pillow, and finds spiders underneath. Are you kidding me? It's late, I'm exhausted... But I allow him to move us again. This time he comes with, we tear apart the beds, no bugs found. I'm relieved and exhausted (it's 12:30 am at this point) and I accept the room. Which is not clean to 4 star standards.... There's stains on the blankets and the shower had mold. Did I mention I've been a hospitality consultant for 20 years? I have. Nope, not 4 stars. The front desk gent was very polite and trying to deal with the situation, says he'll comp the room, but I'm not sure I'll sleep at this point. I'm stuck here tonight, but after today I doubt I'll every darken the doors of a Graduate Hotel again.

So I'm not getting the pink decor and the crazy carpet and pink wood floors. I can tell it was a busy/rough weekend at the hotel and bar. Finger prints everywhere, tired staff. It is a great location, I do appreciate the bar with outside seating.

Stayed a single Thursday night at a great price. Check in and out was effortless. The desk staff was pleasant. The room was fresh and clean with great school related decor. Bed was comfy and bath was clean. Easy parking and access to restaurants and bars. Enjoy!

Fantastic hotel. Very swanky throughout. Rooftop bar is open during COVID. Wear a mask until you are seated. Enjoy!!!

Up until we put an out an out of town guest here for a weekend, I'd only ever been in the lobby and to the upstairs restaurant of The Graduate. Our guest described the hotel as "college chic" and while the location is great, she said the room itself was fairly basic and in no way deserving of the super high price tag of her stay. Come and snap a few photos for the 'gram and stay off-Square for a small fraction of the price.

I was so disappointed in this hotel. The staff are missing most of the time. When I arrived I waited at the front desk for 5 minutes before someone appeared from the storage room. There are no refrigerators in the room, even when requested for for medical reasons. When I brought my breast milk down to be stored in the freezer, he asked if it was medicine (are they supposed to ask if I say it's for medical reasons?) so I had to tell him it was breast milk. When I left in the morning and asked for my lunchbox back, it was cold, but not frozen. I asked if it had been in the freezer and Anitra said "it was in the top." I don't understand what that means but now I have to go purchase ice and hope it lasts until I get home late tonight. Upon checking out, this was my interaction (not once did she look up from her computer): A: "checking out?" Me: "yes." A: "room number?" Me "###" A: "everything ok?" I get more attentiveness from night shift Marriott Courtyard employees. For a unique hotel with cute decor, the details were missed. The closet in my room had a huge hole in it. The towels were mismatched and old. The clock was off by 3 hours. The sheets were rough. I'm disappointed in The Graduate and will be staying with Marriott next time I am in Oxford.

I called to check on their rates for 1 day. $609.00 !?!?!? That's pure robbery. Honestly why the extra nine dollars? If you're already robbing people of hundreds why charge the extra $9? Are your toilets made of gold? Do I get to shower with Evian water? Will I be carried to and from my room? No game, no graduation, no convention, no festival... just pure greed. Called a couple surrounding comparably reviewed hotels for rates, decent. Not $609.00. Seriously shame on y'all. Got me outta bed to right y'all this review.

My wife & I had a wonderful stay @ the Graduate, credited largely to their friendly and capable staff. Guest Services Manager Veronica Jones, in particular, is lovely to deal with and very responsive. We emailed her at 7PM and received a helpul response within minutes to resolve an issue. We look forward to future stays.

Amazing! This hotel filled the much needed boutique hotel on the square hole that Oxford had. My husband and I, and our furry dog Samson, enjoyed a long weekend here. From checkin to checkout we absolutely loved our stay. We were amazed by how this hotel embodied the Ole Miss/Oxford culture and loved the way they play it out in their decor, ambiance, and overall experience. The artwork is amazing and the hotel rooms and are playfully designed to echo a stylish fun dorm room of years past. The location is perfect. The whole weekend was effortless thanks to being right on the square. We were able to walk to dinner, to campus, and to the Swayze field with ease. You are allowed to bring you pet dog to the Graduate which is so awesome! We brought our 70 pound pup and he was greeted at check in with a treat! We also had a room on the first floor that has a patio that he could hang out in. It was so nice. They have an awesome lobby area which has a great bar and lounge area. We grabbed a beer and headed back to our personal patio in our room to hang out with our pup. They also have two restaurants located in the hotel, Cabin 82, a causal snack/breakfast/lunch dining area right off the lobby and then the Coop on the top floor. The Coop is very cool, a top floor restaurant/bar/lounge, that has a large rooftop patio that overlooks the square. It's very popular and gets very busy, so I recommend heading up their for lunch/late afternoon before all the college kids fill in later. All of the staff was very friendly and accommodating during our stay. They answered any questions we had and were helpful with suggestions. We loved our stay and will definitely stay here again someday!

First stay at the Graduate and it was great. Love the fun, colorful vibe of the hotel. The rooms are like upscale kids decor for adults - super fun. The rooms are spacious and comfortable. The beds are were really great as well. Bathrooms have super nice finishes and are pretty spacious for a hotel bathroom. The only thing I noticed was my shower was not very clean as well (saw another reviewer note the same thing). Great food and drinks at both venues in the hotel and super friendly service all around.

Easily the best hotel in Oxford by a stretch. The decor is great and unique and the staff was always friendly. If they aren't very busy, the front desk staff will take the time to personally show you all the suites. I've stayed 4 times now and the rooms are exceptionally clean and decorated wonderfully. The TV's are big and have great picture quality. Most of the suites have 2 while the Willie Morris suite has 4. Both of the restaurants, Cabin 82 and The Coop offer great food that is contemporary and classic. Delicious. Great Experience.

Love the atmosphere but doesn't have many amenities - no robes and no room service, which I would expect for any hotel and especially one at this price

The front desk staff was welcoming. We were looking forward to a great stay! However, the HVAC in the room would not adjust, the plug in the lamp by the bed fell out of the lamp, the tv program feed kept going to "no signal," the hotel lost power for a good hour (the neighborhood did not) and there were no safety checks or apologies, and the internet kept working and not working. The safe did not work as the battery was dead. On the positive side, the bed was comfortable and that is why 2 stars. This hotel needs attention to maintenance.

Stayed here in October of 2019. The place was absolutely filthy. My bed sheets had visible "sex" stains on them and there was also public hair in the bed. The room reeked of dog pee. Everything was grimy and dusty. The furniture was supposed to be "retro cute" but instead it just looked like it had been furnished from a garage sale. Shower was also filthy and there was visible mold around the rim of the sink. It was so nasty that my teenage son refused to shower there. I would never stay here again. Gross!

I am usually a big fan of these hotels but there were some off things - elevator smelled like poop, loud air conditioning and weird wall noises all night and then Peloton bikes that DO NOT work. I will still keep going to this chain but this location isn't stellar.

Great location and friendly staff. Many shortcomings in the room: shower and sink not cleaned, ironing board broken, coffee supply not renewed, burned out light bulb not replaced, no "do not disturb" sign, no ice machine.

Bed bugs! I am a regular in Oxford because my brother is a student at Ole Miss but I had never stayed with the Graduate so I decided to book with them because their location is great. Upon arrival, the parking lot was completely packed and we luckily got the very last spot. The young lady at the front desk was very nice and the atmosphere of the place upon walking in is warm and friendly. The decor is very interesting and unique and I thought this was going to be a cool little place to stay. Once we got to our room, the room looked clean but the soap dispensers in the shower were completely empty, and there were only 2 towels in the bathroom, even though the room was meant for 4 people, which was very frustrating because we had been driving for 13 hours and a hot shower was the first thing we wanted to do before going to sleep. Luckily, I brought soaps with me from my last hotel. I would recommend putting toiletries on the counter like every other hotel instead of reusable bottles of soap in the showers to avoid this issue in the future. From the looks of other reviews, this is the most common complaint, along with the parking lot issue. The most concerning thing during my stay was waking up covered in bed bug bites the next morning. I'm a nurse, and I've seen my fair share of cases of bed bugs in hospitals and this was definitely the doing of bed bugs. At first, I thought there may have been a mosquito in the room, but upon further examination of my skin, the straight lines of welts all over my body were a dead ringer for bed bugs. I didn't have time that morning to tell the staff so I gave them a call while I was driving to let them know so they didn't put another guest in that room and they were very apologetic and told me that a manager would be calling me to offer a refund for my stay. I never heard from anyone which I was a bit shocked by, considering the circumstances but I'm really hoping that the message was passed along about the bed bugs. That's all that mattered to me because I didn't want anyone else to have the same experience, bed bug bites HURT. Overall, it's a decent hotel to the naked eye with nice staff members, but it definitely needs a lot of work internally or it will inevitably fail. I unfortunately will not be returning here during my next stay in Oxford, which is a shame because the location is its best quality.

Such a cute place. The decor is on point. Staff is helpful and wonderful to interact with. Rooms spacious and comfortable. Provided toiletries are of good value. Coffee shop in the lobby has nice selection of food, drinks, and coffees. Rooftop restaurant/bar The Coop is convenient, well decorated, and food was tasty. Recommend the spinach queso/dip trio appetizer and their house cocktails!

Spent an evening here on the patio watching the sunset and sipping on Moscow Mules. The ambiance is relaxing with plenty of seating. Great spot to spend a few hours with friends.

The view here is perfect at the rooftop bar. I've not stayed in the hotel but the bar is great. The service is always good and the drinks are made with love! The crowd is usually a relaxed older crowd and the inside/outside options at the bar is great. It's hands down one of my favorite places to go in Oxford.

Nice hotel. Rooms are comfortable and spacious. Bathroom could use a shower door? I was here for a here a large wedding and the receptionist knew basically nothing about local services, namely a shoe shine company (Oxford Shoe Shine- which I recommend). When I asked to speak with a concierge she directed me to google... Haha. I would stay here again.